Serenity Cove-a unique waterfront home with canoe, kayak and fire pit!

This review is unacceptable. We have a very open form of communication and never heard one word from these guest about any of these concerns. I was in the house the day of their arrival. There is a whole in a couch from a previous renter bringing a dog. These guest left the house with breaking a door knob off, leaving eight bags of trash inside the house on the floor leaking, spots on the outdoor couch and carpet. They had a party which is not allowed. I would never allow these people or their group on any of my properties again.

I will say that this is a very disappointing review. Upon Deanna's entry she called to complain-we immediately responded. Unfortunately upon entry they had sprayed so much fragrance in the air, any notable odor was gone. Upon their departure, we also entered the house to again find no notable odor. We've had guest stay after Deanna's departure (including women and children), with no complaints. The house was painted two years ago, carpets are cleaned every three months(i sniffed carpet in every room upon departure). The pictures on the website and the DESCRIPTION are 100 percent accurate. We can't control weeds; the pier is a float-able dock (just like in the picture). The furniture is from my home -3 years old; all beds and mattresses are two years old (also bought brand new). It's so disappointing when someone complains; your rush to satisfy; they stay the entire stay (with more people than reserved for), never reach out again and then leave a 1 star review. We had other houses that we could have used to accommodate her, but unfortunately we never heard from her after her first complaint other than to ask for money back after her three night stay.