1BR, Pools, Arcade, Hot Tub + Free Beach Service & Attraction Tickets!

Thank you for your wonderful review! We are so glad to hear you had a great time and enjoyed the clean, comfortable room and beautiful balcony view. We hope to have the pleasure of welcoming you back for another great stay! Warm Regards, Benchmark Management

Hi Jonathan, Thank you for the great feedback! We’re glad you enjoyed the unit and its convenient location. Sounds like you found the perfect home base for exploring—just enough comfort to relax and plenty nearby to keep the adventure going! 😊 We’d love to welcome you back for another getaway soon! Best regards, Benchmark Management

Thank you so much for your wonderful review! We are thrilled to hear that you had a fantastic long holiday weekend and enjoyed the spacious bedroom, double balcony, and incredible views. It is especially great to know that our communication helped you prepare for the holiday elevator wait times and set the right expectations for your stay. We truly appreciate your kind words and are so happy you would consider booking with us again. We look forward to welcoming you back for another enjoyable stay! Warm Regards, Benchmark Management

Thank you so much for your wonderful review! We are thrilled to hear that the Tidewater condo was clean and ready for your arrival and that you had such a smooth check-in experience. It is also great to know that our friendly staff helped make your stay even more enjoyable. We truly appreciate your recommendation of Benchmark Management and your kind words about our team. We are so glad you had the best time, and we would love to welcome you back for another great stay! Warm Regards, Benchmark Management

Thank you for your wonderful review, Christy! We're so glad you enjoyed your getaway and had beautiful weather during your stay. It was a pleasure hosting you, and we truly appreciate your kind words. We hope to welcome you back for another relaxing beach vacation soon!

Hi Wendy, thank you so much for the amazing 5-star review! We are thrilled to hear you had a great experience. Your kind words truly mean a lot to our team. We always strive to provide the best service possible, and it is incredibly rewarding to know we hit the mark with you. We look forward to seeing you again soon! Sincerely, Benchmark Management

Thank you for your review! We’re so glad you enjoyed your spring break stay. We appreciate your kind words and would love to welcome you back!

Thanks for this 5-star rating Linda. We are delighted that you enjoyed your stay with us; as we truly do our best to maintain these properties and provide our guests with an awesome experience. We do hope we can welcome you again soon for another enjoyable stay. Regards, Benchmark Management

Hi Lana! Thank you so much for your 5-star review! We're so glad to hear you enjoyed your stay, found everything clean, and loved the room and the view. It means a lot to us to know you had a great experience. We love Tidewater too, and we’re thrilled to share it with wonderful guests like you. We hope to welcome you back again soon! Warm regards, Benchmark Management

Thank you so much for staying with us and for sharing your experience! We're happy to hear you loved the clean, well-stocked room and the easy beach access. We really appreciate the feedback about the couch, chair, and bar stools — it’s helpful and we’ll be reviewing those items for improvement. We’re glad you enjoyed your stay overall and hope to welcome you back again!

Thank you so much for the wonderful review! We’re thrilled to hear that after 20 years of visiting Tidewater, you found our condo to be your favorite. It means a lot to us that you and your family enjoyed the ocean view, the updated features, and the comfort of the space. We’d love to welcome you back anytime!

Thank you for taking the time to share your feedback. We sincerely apologize for the frustration you experienced during your stay, particularly with the air conditioning and the difficulty you encountered getting into the property. We understand how disappointing it was to report an issue with the AC and not receive the resolution or communication you expected. We can see from our records that your concerns were escalated to the appropriate team, and we regret that our follow-up did not meet our standards. We are glad you enjoyed the beachfront location, but we recognize that this alone does not make up for the issues you experienced. Your feedback regarding the AC, maintenance response, and communication has been shared with our team for review. We truly apologize that we fell short during your stay and appreciate you bringing these concerns to our attention. Warm Regards, Benchmark Management

Thank you for your review! We are so glad to hear you had an amazing stay and found the home clean. We appreciate your feedback and are pleased that your overall experience was a positive one. We hope to have the opportunity to welcome you back for another wonderful beach getaway soon! Warm Regards, Benchmark Management

Hi Bradley! Thank you so much for your wonderful review! We are thrilled to hear that you found the property clean and comfortable and enjoyed the great quality of the beds, linens, and furniture. It is fantastic to know that the view exceeded your expectations! We are honored that you chose to spend your vacation with us for the seventh year in a row, and we can’t wait to welcome you back to Tidewater Beach Resort. Your satisfaction means the world to us! Sincerely, Benchmark Management

Thank you for your thoughtful review! We are so glad you enjoyed the condo’s cleanliness, location, and beautiful balcony views. We appreciate your feedback regarding the couch and will share it with our team for consideration. It is wonderful to hear you would recommend the property and stay again. We do look forward to welcoming you back! Warm Regards

Thank you for your feedback and for choosing to stay with us. We are glad to hear you found the rental nice and clean. We sincerely apologize for the inconvenience caused by the elevator outage on your check-out day as it is definitely not the experience we want for our guests. We appreciate your patience and understanding during that time. We have shared your comments with the building management to help prevent similar issues in the future. We hope to have the opportunity to host you again under smoother circumstances. Regards, Benchmark Management

Thank you so much for your feedback! We are happy to hear the property met your needs and that you enjoyed the cleanliness, comfort, and convenient location. It is great to know you did not experience any noise despite being near the elevators. We do apologize for the condition of the pull-out couch mattress. your comments are noted, and we will look into replacing it. We are glad the rest of your stay was just what you needed, and we would love to welcome you back in the future! Sincerely, Benchmark Management

Thank you for sharing your feedback. We are glad to hear you found the condo clean and comfortable. We appreciate your comments regarding the furniture and will keep that in mind for future updates. We are sorry for the inconvenience with the beach chair check-in process and the issue with the bedroom door lock. Our team will follow up to ensure that has been fully resolved. Your input helps us improve, and we hope to have the opportunity to provide you with a smoother experience on your next stay. Warm Regards, Benchmark Management

Hi Winnie, Thank you for your feedback—we’re glad to hear you enjoyed the property and appreciated the added touches like the beach chairs! We’re truly sorry to hear about your experience with the elevator delays. During the busy season, elevator wait times can be longer than usual due to high demand, which unfortunately can cause some delays, especially on higher floors. While elevator service is managed by the building and outside of our direct control, we’re actively passing this feedback along to building management in hopes of encouraging improvements. We appreciate you staying with us and hope to welcome you back under better circumstances! Sincerely, Benchmark Management

Hi Doug, We appreciate you staying with us and sharing your candid feedback. While we’re happy to hear parts of your stay were enjoyable, such as the bed and the on-site restaurant, we truly regret that the couch and door lock affected your overall comfort. We've documented your concerns for the property owner and maintenance team to address. Your comments will guide improvements moving forward. Regards, Benchmark Management.

We appreciate your valuable feedback and are pleased to hear that you enjoyed your overall stay at our condo. Thank you for highlighting areas where we can improve; we take guest suggestions seriously. Our team will promptly address the issues with the bathroom exhaust fans, TV sizes, and the missing remote in the master bedroom. We apologize for any inconvenience caused by the rusted chair on the balcony and the cracked chair you encountered. Rest assured, these will be replaced to ensure our guests' comfort and safety. We hope to have the opportunity to host you again in the future! Regards, Benchmark Management.

Thank you for your review and for highlighting the positive aspects of your stay, including the cleanliness of the condo and the beautiful view. We are truly sorry to hear about the issues you experienced with the elevators. Unfortunately, the elevators are maintained by the Homeowners Association (HOA), and as a management company, we do not have control over them. We only manage a few units within the resort, while other units are owned and managed by individuals outside of our program. We will, however, pass your feedback on to the HOA. We also regret the inconvenience you experienced with the resort's front desk and will follow up with them to ensure smoother service for future guests. We appreciate your understanding and hope you will consider staying with us again. Sincerely, Benchmark Management

Hi Heather! Thank you for your honest feedback. We’re sorry to hear about the challenges you faced with the elevators and air conditioning, and we understand how these issues impacted your stay. During peak season, elevator wait times can be longer, which is a common challenge across many condos in the area. Regarding the check-in process, all important information—including your digital guidebook with detailed instructions—is sent to guests a week before arrival to allow ample time to review and complete necessary steps prior to arrival. We also send a reminder on the day of arrival. This helps set expectations so guests can plan accordingly. We appreciate you sharing your experience and will continue working to improve communication and guest satisfaction. We hope to welcome you back in the future with an even better stay. Best regards, Benchmark Management

Thank you for your rating Susan. We are disappointed to see a one-star review and would really appreciate the chance to understand what may have led to this experience. Since no comments were left, please feel free to reach out to us directly through VRBO so we can learn more and address any concerns you may have had. Your feedback is important to us, and we hope to have the opportunity to provide you with a much better experience in the future. Warm Regards, Benchmark Management