The Cabin - Unique OBX Stay, Huge Yard!

Hi Monica - thank you so much for your review! We are so glad that you enjoyed your stay at the Cabin! We are sorry the tank attached to the grill was low, but we wish you had reached out! We would have directed you to the replacement tanks we have in the garage available for our guests. Thanks so much again for choosing to stay with us!

Elizabeth, your review is inaccurate, and several points need clarification for future guests. You mentioned you were elderly and driving a long distance, so we provided a free early check-in several hours before the standard time. You also asked many questions about the home’s layout, so I sent numerous photos, written explanations and the floor plan to make sure you knew exactly what to expect. Trash pickup: In the Outer Banks, trash is collected twice weekly in summer and once weekly in winter. You arrived the day before winter pickup, so the cans had a week of trash. When you asked, I immediately sent clear instructions and photos. This same info is in both our digital guide and physical house guide. Our cleaners were scheduled to handle it; you offered to roll the cans out yourself and I thanked you. Dehumidifier: I explained when you messaged me that it shuts off when full and our cleaners empty it after checkout, so there was nothing you needed to do. Wi-Fi: You asked if the house had Wi-Fi on your first night, even though it’s clearly listed and included in the listing & both guides. Curtains & privacy: Every window except the kitchen has curtains, exactly as shown in the listing. The home sits on a private, wooded cul-de-sac with no neighbors able to see inside. We have hundreds of 5-star reviews, and these concerns have never come up before. Your feedback reflects a mismatch in expectations, not issues with the home or our hosting.

This review contains multiple statements that are objectively false. Facts matter, and fortunately they’re easy to verify. Our listing is not “misleading.” It includes professional photos of every room from multiple angles, a detailed floor plan, and thorough descriptions. Short of moving into the house before booking, we’re not sure how much more information could reasonably be provided. The claim that the bathrooms and appliances are “old” is also false. The home was completely renovated in 2023, with brand-new GE kitchen appliances installed then and a new washer and dryer installed in 2026. We have the receipts. Calling something “old” doesn’t make it old. During your stay, the only message you sent was requesting additional toilet paper and paper towels beyond the starter supply clearly disclosed in our listing. We responded immediately. None of the other issues mentioned here were ever reported, but they are also false, so why report? Most puzzling is the completely fabricated suggestion that we would file a fraudulent insurance claim against our own guests. We are a family that personally owns and manages this home, and no claim was ever filed because there was nothing to claim. This is exactly the home we advertise: a thoughtfully renovated log cabin with warmth and character,not a generic luxury hotel. Future guests can judge for themselves by reviewing our listing, floor plan, photos and many reviews that accurately reflect both our home and our hospitality.