4B Miracle Lodge-Indoor Court-Stay&Play Together-Staycation/Reunions/Events/Ski

Only AFTER DEMANDING $2,600.00 in refunds & AFTER their entire extended family enjoyed an extended stay all together for less than the price of one fancy hotel room, did they bring up these "issues"! Other groups made similar demands AFTER their subsequent stays (so already knew the condition and booked again but just wanted a refund AFTER). 3 times it states DON'T BOOK UNTIL YOU SEE DESCRIPTION/PHOTOS!!! As per the artificial turf and pets' paws, that doesn't make sense plus they did not pay any pet fees so they shouldn't be complaining and should have paid pet fees! As per the damaged mattress cover, we just replaced that for the THIRD TIME after their stay - guests insist on eating and drinking in that bed with the new king-size mattress while they watch the 60" TV! Renters often refuse to pick up dropped food/free kettle/popcorn so we have child-save bait traps for any ants (I refuse to allow any poisons to be sprayed where young children will be staying - I would much rather vacuum up an occasional spider than risk children's deformities/developmental issues). Speaker wires are not against code and are not a risk of shock! The last group extended their stay two times and still wanted to stay longer. There are dozens of groups of families, sports teams, companies, church youth groups... that left 5-stars & were grateful that, even w/ losing money many months, it is available to bless others' lives with a place everyone can stay together for 1/3 to 1/5 to 1/10 the cost!

All of the other reviews are 10 Stars so maybe she didn’t like the undeniable 4B miracle. For the FREE ice cream, she insisted I take an afternoon to get fresh dairy ice cream instead of using the non-dairy mix. As I live in the missionary apartment on the other side of the garage that I donated for years, there is a smart doorbell for deliveries. When the pizzas arrived I preheated the oven to keep them warm as her group’s arrival was delayed. Apparently they don’t like smart smoke detectors because they unplugged the internet so I was unable to work or print orders for days:-(. The previous group set off those smoke detectors and spilled some seafood liquid into the stove/oven. I told Aimee we were cleaning it (I paid extra to have them clean it 4 times!) and installing a new ceiling fan (sorry if I missed any debris when I cleaned twice with disinfecting wipes). Twice she suggested they would fix the internet but they didn’t plug it back in until the last day when they were leaving and asked for the password (“choosetheright”). Even with all the extra time and expense she insisted I do for FREE, the extra service, the lost days of work… I told her I planned on giving her 5 Stars. I informed her I left her 5 Stars as promised and made improvements so guests can unplug the internet without issues (except doorbell/outside security camera/smoke detectors will be offline). Unfortunately, right after she left the worst possible review with inaccurate information:-(.

I am so very sorry. I don't know how to get sewer pipes to not smell bad, especially if they haven't been used in a while as they need fresh water in there for the P trap to work. I am so sorry I didn't run some water before your visit to fill the P-traps. As per the couches, I just purchased new couch covers for all of the couches recently, so I don't understand not wanting to sit on new covers. I have tried to keep the costs down so entire extended families and sports teams can all stay in the same place and spend time together for less than the cost of one fancy hotel room. At least 3 times in the listing it states that the property is older and run down with stains, dents... That is why it clearly states" LOOK AT THE PICTURES AND DESCRIPTIONS BEFORE BOOKING!" This is very disheartening because I lose money most months and so maybe I should stop sacrificing so much for families if they are going to complain anyway about things that were disclosed up front. It is frustrating when people complain after the fact as they want a refund after enjoying the property. One group who did a bunch of damage on their first stay, made up a list of complaints after their second stay the next year because they wanted to get some refund! Maybe I will have to just stop renting as I don't have the means to fix up all of the damage guests keep doing (like a full-time job) or to upgrade the property. Besides I don't want to have to charge 5 times as much or more to cover the costs of updating.