AvantStay staff was very helpful; however, they need to stop using photo that shows an entry walkway/ramp on the left side. This is for the next property. Fortunately, a relative, who uses a walker, declined our invite. Also, uneven gravel-filled wood-framed steps; going down from parking space to the property, are a lawsuit waiting to happen. I was recovering from broken ankle and needed neighbors to help me. They need a railing. If HOA balks at this, point out potential liability. Ripped crocheted rug over living room carpet is a trip hazard and needs to be removed. Past reviewers have commented on insufficient kitchen towels, ant problem, and refrigerator door that doesn't stay closed. I concur. Also, bathroom sink in main bedroom drains very slowly. Probably hair and soap scum buildup. Drain needs to be cleaned. Positives: the washer and dryer were clean and nice to have. Enjoyed the deck and grill. Concierge pre-arrival food shopping service was great. Assigned shopper was very conscientious. Our family enjoyed their stay. Overall, the property is clean (in spite of ants) and has a nice spacious layout; however, it's tired. AvantStay should advise the owners that they need to put some money into the property. That investment would result in a 5-Star rating.