This stay was very disappointing and did not meet the expectations set by the listing or the price we paid.We never received any check-in instructions or an entry code prior to arrival and had to reach out to the host just to gain access to the property, which was stressful and inconvenient.Once inside, we immediately noticed serious cleanliness and preparation issues. There were multiple bugs in the kitchen and dining area, which was extremely uncomfortable and unacceptable. Many of the dishes were dirty, and the dishwasher had a strong mildew smell, so we had to hand wash all of the dishes ourselves before using them. There was heavy calcium buildup on the shower and sink fixtures, hair tangled in the washcloths in the master bathroom, and items left behind in the dryer. It was clear the home had not been properly cleaned or inspected before our arrival.We had to spend our own time cleaning before we could even settle in, which is not what you expect when paying for a property advertised as a luxury stay with a cleaning fee included.All of these concerns were brought to the host’s attention during our stay prior to leaving this review. While the host was responsive, the condition of the home significantly impacted our experience. The cleanliness and overall preparation did not match the premium price or the description of a luxurious stay.Future guests should be aware of these issues before booking.