POSITIVESHost: Tiara was quick to respond and addressed issues promptly. She was outstanding and apologized for all the issues -most out of her control.Location: Lakeside with beautiful unobstructed views. Amenities as described.Essentials: Condo was thoughtfully stocked with hand soap, dish and laundry detergent, shampoo/ conditioner, trash bags, paper towels, extra blankets, and bath and beach towels. NEGATIVESCleanliness: All bedding had long hairs and dirty black specks throughout. One twin bed appeared unwashed with stained comforter and food crumbs between the sheets. Clumps of long hair around kitchen chair legs, food crumbs on floor, dead bugs around furniture, and trash behind couch. Vacuum had no suction. Floors didn’t appear mopped. Wet paper towels turned brown after a couple wipes and sock bottoms became brown from walking inside condo. Tiara offered to have the cleaning company return, but rather than spending several hours with the cleaners in the condo during our vacation, I chose to wash the bedding myself and spot-clean the floors.Maintenance: Handyman came by for repairs 2 out of the 4 mornings we were at the condo. The hot water heater failed -no hot water our 1st night & following morning. New water heater installed by mid-afternoon. Second morning handyman returned to repair slow bathtub drains.Construction: On Sunday, construction equipment outside the bedroom windows produced loud backup beeping for much of the day.