The house itself has ample room for a group, a nice location on a canal, a great neighborhood, and an enjoyable back screened porch and family room. Unfortunately, our experience was severely impacted by the condition of the property upon arrival. When we checked in at 5:00 PM, the house was completely uncleaned. There was food left on the floor, dirty tables, counters, and sinks, and every trash can was overflowing. The toilets were dirty, and the refrigerator contained left-behind items and smelled bad. We immediately messaged the owner through the app to report the mess. While the owner was responsive ("Really, I am really sorry. A contractor was there and said he cleaned the house. I can have the maid come by and clean the house"); then later explained there was a cleaning misunderstanding with a contractor, the resolution was highly disruptive. Because a local housekeeper was unavailable, the owner had to drive four hours to clean the property themselves. As a result, we - tired from an 8-hour drive and traveling with a dog - had to vacate the house late Sunday evening while it was being cleaned. We were finally able to access the clean home at 12:12 AM, more than seven hours after our arrival. Better communication and preparation prior to check-in could have prevented this incredibly stressful experience.