Our stay at this property was unfortunately very disappointing due to multiple cleanliness and maintenance concerns upon arrival. The home did not appear to be properly prepared for guests, and we encountered several issues that significantly impacted our experience.Some of the concerns included dirty and unusable dishes, lack of basic cleaning supplies, insufficient utensils, overflowing outside trash/recycling, muddy garage floors, cobwebs, broken fixtures, leaking plumbing with visible mold under the upstairs sink, damaged carpet areas, and bedroom curtains that did not properly cover the windows. We also had to purchase our own cleaning and kitchen necessities during the stay.Additionally, checkout instructions were not provided until 5:00 AM on the day of departure, which created unnecessary confusion and inconvenience.To the host’s credit, they did respond to our complaint; however, the resolution offered was unsatisfactory, as the issues were largely attributed to the cleaning team rather than addressing the overall condition and guest experience. The principal of the matter is that guests should expect a property to be clean, maintained, and properly prepared upon arrival.We do have photos documenting the conditions described above and can provide them if confirmation is needed.