I was traveling with several women and my young daughter. Upon arriving at the property in Germantown and parking our vehicle, we immediately became concerned when an unfamiliar man repeatedly walked circles around our car. The situation made us feel unsafe, and based on what we observed, we decided not to stay at the property. We left immediately and had to find alternative accommodations, which resulted in additional unexpected expenses. What made the experience even more disappointing was the host’s response. We requested a refund twice and received no meaningful assistance. During one attempt, a VRBO supervisor contacted the host on our behalf. The host reportedly ended the first call and, during a subsequent conversation, stated that it was “too early to deal with anything” and refused to discuss the matter further. Since then, we have received no resolution and no indication that a refund will be considered. Afterward, I discovered that the property appeared to be listed as available for the same dates on another rental platform, despite our reservation remaining active. The surrounding area and neighborhood is a high-crime area. After discussing the situation with my husband and reviewing everything we had observed upon arrival, we felt confident that leaving was the right decision for our family’s safety and we were not able to check into a hotel until nearly 11:00 p.m. while traveling with a young child. Based on our experience, I cannot recommend this host/property.