Bigfoot Tinyhouse w/ Hot Tub in Broken Bow

Thank you for your feedback, Carol. We’re glad you enjoyed the property and the space for your pets. We appreciate your comments and are always looking for ways to improve the guest experience. We understand that knowing what to expect with the gravel road and the distance to town is important, and we’ll work on making that information clearer before arrival. We’re also sorry for the inconvenience caused by the remote batteries and the smoke detector. We keep spare batteries in an emergency supply box under the sink, so the remote issue would have been an easy fix had we been notified. We would have been happy to assist with these issues during your stay. We appreciate you choosing Bigfoot’s Tinyhouse and wish you safe travels!

We are very happy you enjoyed your stay.

Thank you for sharing your feedback. We’re glad you found the tiny home cute, well-equipped, and that we responded promptly when you contacted us. We take concerns like these seriously. The property is on a regular pest-control service, and we also inspect and treat the home between stays. Unfortunately, during extended periods without rain, ants can become more active as they search for water, and even with routine preventative treatment, an occasional ant can make its way inside. That said, we understand how frustrating it was to encounter them during your stay. When you contacted us that evening, we immediately offered a full refund so you could make other arrangements, which you understandably decided not to do given the late hour. We also refunded your cleaning fee. Following your departure, we conducted a thorough inspection and did not find any ants or evidence of an active ant issue. We’re disappointed to hear that some areas of the home did not meet our cleaning standards. We have addressed the items mentioned in your review with our cleaning team and will be paying particular attention to those areas going forward. We appreciate you recognizing our quick communication and efforts to make the situation right. We’re continually working to improve the guest experience and appreciate the feedback.