Den højt bedømte pool er det perfekte sted at stresse af.
Central beliggenhed
Du er aldrig langt fra din destination med denne praktiske beliggenhed.
Oplev nærliggende seværdigheder
Nær Anaehoomalu Beach
2 soveværelser2 badeværelserPlads til 4 personer
Populære faciliteter
Swimmingpool
Boblebad på stedet
Mulighed for parkering på stedet
Køkken
Vaskemaskine
Aircondition
Udforsk området
Waikoloa Beach Resort, HI
Anaehoomalu Beach
Place, Anaehoomalu Beach
2 min. gang
Waikoloa Beach Golf Course
Place, Waikoloa Beach Golf Course
3 min. gang
Kings Shops
Place, Kings Shops
9 min. gang
Kamuela, HI (MUE-Waimea-Kohala)
Airport, Kamuela, HI (MUE-Waimea-Kohala)
34 min. kørsel
Værelser og sovepladser
2 soveværelser (4 sovepladser)
Soveværelse 3
1 kingsize-seng
Soveværelse 4
2 enkeltsenge
2 badeværelser
Badeværelse 3
Toilet · Kun brusekabine
Badeværelse 4
Toilet · Kun brusekabine
Områder
Køkken
Kontor
Have
Om overnatningsstedet
Kolea 11D | Walk to the Beach
Summary:
Experience the perfect Hawaiian vacation at this lush garden-view villa in Waikoloa Beach Resort. Enjoy a comfy living room with a 55" Smart TV and Queen sofa sleeper, a private lanai with dining for six and Viking grill, and a full kitchen with stainless steel appliances. Features include a King master suite, central AC, beach gear, and access to a gated community with a private beach. The Kolea experience is one of privilege and perfection. Please note that Kolea Resort has a 4-night minimum stay requirement.
The Space:
The living room is comfortably situated with a 55" Smart TV (Netflix, Hulu, Disney +, etc), DVD player, a love seat, Queen sofa sleeper, and an iPod docking station. Enjoy the garden views from the living room or step outside to the private lanai. The lanai features a Viking stainless steel grill along with a dining area for 6.
The kitchen is equipped with stainless steel appliances, double oven, drip coffee maker, toaster, and more to make you feel right at home. Start off your day with a cup of joe on the lanai before heading out for your tropical adventures.
When it's time to call it a night, head to one of the 2 bedrooms. Each bedroom has a flat screen TV, DVD player and an en suite bathroom. The master bedroom has a King bed and the master bathroom has a large soaking tub and walk in shower. The 2nd bedroom has 2 Twin beds, great for the kids!
Stay cool during the Summer months with central AC and ceiling fans throughout the villa. There is a dimmer light to set the ambiance. The washer and dryer in the unit are available for guests to use. There is 1 covered parking spot, just a few steps away from the unit.
Kolea is a gated community located on the Big Island in Anaeho'omalu Bay ("A-Bay"), home to giant sea turtles and a playground of migrating whales. With the only private beach access in the Waikoloa resort area, Kolea rests amidst palms and ancient fish ponds near the water's edge where Mauna Kea, the world's highest island mountain, meets the ocean. The King's and new Queen’s Shops, within walking distance, offer world-class dining and shopping. A full-scale gourmet grocery store is available at the Queen’s Shops. Swim with dolphins, whale watch (December to April), play golf, go to a traditional luau, all within the resort.
We provide 2 beach chairs and 1 cooler for guest use. Beach towels are available for guests.
A heated infinity edge pool and concierge services, to the unexpected, like a private beach club, the Kolea experience is one of privilege and perfection.
Air-conditioning in the condo: The A/C is set to come on only when the temperature in the condo exceeds 75F. The A/C is controlled from a central thermostat. The timer needs to be activated to have the thermostat control the A/C.
Smoking is strictly prohibited inside the property, on the premises, and in any nearby common areas. Violations will result in an automatic $500 fine, plus any additional costs for carpet and upholstery cleaning or other damages caused.
Other Things to Note:
Pool is heated.
This home will be stocked with a starter set of consumables such as soaps and paper products. Guests are advised to either bring or purchase additional after arrival.
Air-conditioning in the condo: We follow Department of Energy recommendation and the limit on the AC is 75F. Between the hours of 8:00am to 8:00pm, the AC is on a 4-hour timer. The AC is controlled from a central thermostat. The timer needs to be activated to have the thermostat control the AC. To turn the AC on, simply turn the nest dial to adjust the temperature setting.
Tilføj datoer for priser
Lignende overnatningssteder
Summer Deal Kona Oceanview Vacation Condo with Private Lanai Near Beach
Waikoloa
Summer Deal Kona Oceanview Vacation Condo with Private Lanai Near Beach
Hvis du afbestiller din reservation, er dette underlagt værtens afbestillingspolitik. I overensstemmelse med EU's regler om forbrugerrettigheder er reservation af overnatning ikke omfattet af fortrydelsesretten.
Dette overnatningssted udlejes af en professionel vært, der udlejer som en virksomhed eller et erhverv.
Gebyrer for ekstra opredninger kan forekomme og varierer afhængigt af overnatningsstedets politik
Gyldigt billed-ID og kreditkort, debetkort eller kontant depositum kan være påkrævet ved indtjekning til dækning af påløbende udgifter
Særlige ønsker afhænger af tilgængelighed ved indtjekning og kan medføre ekstra gebyrer. Særlige ønsker kan ikke garanteres
Fester og events for grupper er strengt forbudt på stedet
Værten har angivet, at der er en kuliltealarm på overnatningsstedet
Værten har angivet, at der er en røgalarm på overnatningsstedet
Om området
Waikoloa
Denne lejlighed befinder sig i Waikoloa ved siden af en golfbane og ved vandet. Mauna Lani Resort Golf Course og Four Seasons Resort Hualalai Golf Course er begge et besøg værd, hvis oplevelser står på agendaen. Er du mere interesseret i stedets natur, kan du med fordel besøge Mauna Lani Beach og Hāpuna Beach State Recreation Area. Great 4-D Movie Ride og Manta Ray Point er også et besøg værd.
Waikoloa Beach Resort, HI
Hvad ligger i nærheden?
Anaehoomalu Beach - 2 min. gang - 0.2 km
Waikoloa Beach Golf Course - 3 min. gang - 0.3 km
Kings Shops - 9 min. gang - 0.8 km
Queens' Marketplace - 12 min. gang - 1.0 km
Dolphin Quest - 12 min. gang - 1.0 km
Sådan kommer du rundt
Kamuela, HI (MUE-Waimea-Kohala) - 32 min. kørsel
Restauranter
Island Deli - 14 min. gang
Lava Lava Beach Club - 9 min. gang
Starbucks - 15 min. gang
Kona Tap Room - 12 min. gang
Island Vintage Coffee - 11 min. gang
Ofte stillede spørgsmål
Har Kolea 11D | Walk to the Beach en pool?
Ja, dette overnatningssted har en pool.
Hvad koster det at overnatte hos Kolea 11D | Walk to the Beach?
Priserne for 1 nat for 2 voksne hos Kolea 11D | Walk to the Beach den 22. jun. 2026 starter fra 3.315 kr., inkl. skatter og gebyrer, fra og med den 10. jun. 2026. Denne pris er baseret på den laveste pris pr. nat fundet inden for de seneste 24 timer for ophold i de næste 30 dage. Priser kan til enhver tid ændres. Vælg dine datoer for mere præcise priser.
Er Kolea 11D | Walk to the Beach et kæledyrsvenligt overnatningssted?
Nej, kæledyr er ikke tilladt på dette overnatningssted.
Hvor meget koster parkering hos Kolea 11D | Walk to the Beach?
Der er mulighed for parkering på overnatningsstedet.
Hvornår er indtjekning på Kolea 11D | Walk to the Beach?
Indtjekning starter kl. 16.00.
Hvornår er udtjekning på Kolea 11D | Walk to the Beach?
Udtjekning er kl. 10.00.
Hvor ligger Kolea 11D | Walk to the Beach?
Dette lejlighedskompleks med golffaciliteter ligger i Waikoloa, kun 5 minutters gang fra Kings Shops, Waikoloa Beach Golf Course og Genesis Gallery. Derudover ligger Anaehoomalu Beach og Queens' Marketplace 15 minutter derfra.
Anmeldelser
7,4
Godt
Anmeldelser vises i kronologisk rækkefølge og har gennemgået en modificerings- og verificeringsproces, medmindre andet er angivet.
Bedømmelse på 10 − Fremragende. 11 af i alt 29 anmeldelser
10 - Fremragende
11
Bedømmelse på 8 − Udmærket. 6 af i alt 29 anmeldelser
8 - Udmærket
6
Bedømmelse på 6 − Okay. 5 af i alt 29 anmeldelser
6 - Okay
5
Bedømmelse på 4 − Dårligt. 4 af i alt 29 anmeldelser
4 - Dårligt
4
Bedømmelse på 2 − Forfærdeligt. 3 af i alt 29 anmeldelser
2 - Forfærdeligt
3
8,0/10
Rengøring
8,6/10
Indtjekning
7,4/10
Kommunikation
9,8/10
Området
7,8/10
Annoncens rigtighed
Anmeldelser
Verificeret
8/10 Godt
Hailey M.
9. jun. 2026
Synes godt om: Rengøring, indtjekning, kommunikation, beliggenhed, annoncens rigtighed
Great ground floor unit close to the kings and queens shops. Master bed was very comfy and the unit was very clean.
Hailey M.
Overnattede 6 nætter i maj 2026
Verificeret
10/10 Fremragende
Gerard B.
23. maj 2026
Synes godt om: Rengøring, indtjekning, kommunikation, beliggenhed, annoncens rigtighed
It was nice we had a great time and will rent D11 again.
Gerard B.
Overnattede 7 nætter i maj 2026
Svar fra VrboOwner den 24. maj 2026
Thanks for the great review! Glad you had a wonderful time — we look forward to welcoming you back to D11. Aloha, Grand Welcome Hawaii
Verificeret
8/10 Godt
Tracy W.
2. jun. 2026
Synes godt om: Området
Place was nice and communication was great. The complaint we have is air conditioning is locked at 75 degrees. This was not advertised at all when we booked. The twin bed mattresses not comfortable for adults. New mattresses are needed. The unit is close to pool and beach. Would stay here again if the air could go down to 73 and twin bed mattresses were replaced.
Tracy W.
Overnattede 9 nætter i maj 2026
Verificeret
10/10 Fremragende
daniel j.
15. dec. 2025
Synes godt om: Rengøring, indtjekning, kommunikation, beliggenhed, annoncens rigtighed
This property is beautiful and located in an amazing place. The kitchen is great, back lanai beautiful and private. Walk to pool and beach in just a few minutes. So happy with our vacation!
daniel j.
Overnattede 9 nætter i december 2025
Svar fra VrboOwner den 30. dec. 2025
Mahalo, Daniel! We're thrilled you enjoyed our beautiful property and its amazing location. It’s wonderful to hear you had a great vacation. We look forward to welcoming you back for more memorable stays!
Verificeret
6/10 Okay
Lia B.
25. apr. 2026
Synes godt om: Rengøring, indtjekning, kommunikation, beliggenhed
AC DOES NOT GO BELOW 75. After 5 years of coming to this community and having a wonderful time, we finally were underwhelmed. The apartment description should make it more obvious the air conditioning is fixed at 75. We’ve stayed at multiple units at this property and never faced this situation. A resident in the neighborhood was shocked about the rule. That in addition to the sparse kitchen makes this a one time stay for us. We’ll happily give our business to waikoloa rental company instead even if it means paying more.
Lia B.
Overnattede 6 nætter i april 2026
Svar fra VrboOwner den 11. maj 2026
Lia, thanks for sharing your feedback. The community maintains the thermostat at 75°F, and we’ll update the listing to make that limitation more visible. We’ll also review the kitchen inventory and listing descriptions so expectations are clearer. Mahalo for letting us know.
Verificeret
8/10 Godt
Michelle W.
2. feb. 2026
Synes godt om: Rengøring, indtjekning, kommunikation, beliggenhed, annoncens rigtighed
There weren’t enough basic supplies for the stay and the stove fan was broken. The condo itself was very good
Michelle W.
Overnattede 9 nætter i januar 2026
Svar fra VrboOwner den 14. feb. 2026
Mahalo for your feedback. We’re glad the condo met your expectations overall. Sorry there weren’t enough basic supplies and that the stove fan was broken. We’ve alerted our housekeeping team to restock essentials and reported the fan to maintenance for repair. We appreciate you bringing this to our attention and hope to host you again.
Verificeret
6/10 Okay
Jess H.
24. sep. 2024
Synes godt om: Rengøring, indtjekning, kommunikation, beliggenhed, annoncens rigtighed
Nice location, short walk to ocean
- great location
- nice lanai
- inadequate kitchenware
- AC didn’t work but ended up getting fixed
Overall we enjoyed our stay.
Jess H.
Overnattede 5 nætter i april 2024
Verificeret
8/10 Godt
Verificeret rejsende
31. jan. 2023
Synes godt om: Rengøring, indtjekning, beliggenhed, annoncens rigtighed
Synes ikke om: Kommunikation
Excellent location
The location was perfect for relaxing at the pool or on A-bay. Super easy walk to groceries or restaurants. Unit itself was clean with no issues with pests.
Verificeret rejsende
Overnattede 10 nætter i januar 2023
Verificeret
10/10 Fremragende
oleg o.
21. jun. 2023
Synes godt om: Rengøring, indtjekning, kommunikation, beliggenhed, annoncens rigtighed
Ideal for Family Getaways
This rental was perfect for our family vacation. Its proximity to the beach and shopping areas made it incredibly convenient. The cleanliness of the space was impressive, and the central air conditioner kept us cool during our stay. The reclined sofa in the living room was a great touch, providing a comfortable space for relaxation. I highly recommend this place for families looking for a fantastic vacation spot.
oleg o.
Overnattede 8 nætter i juni 2023
Svar fra VrboOwner den 6. nov. 2023
Thank you for staying with us and for your review! We are so happy to hear your Grand Welcome Vacation experience and hope to host you again soon, either here or at one of our many locations across the country!
Verificeret
10/10 Fremragende
Alyssa A.
3. aug. 2022
Synes godt om: Rengøring, indtjekning, kommunikation, beliggenhed, annoncens rigtighed
Great choice for families!
We had an incredible experience. Our kids could play in the pool and enjoy the beach. The unit was clean and comfortable. Would come back in a heartbeat!
Alyssa A.
Overnattede 10 nætter i juli 2022
Svar fra VrboOwner den 22. jun. 2023
Thank you for your review! We are so happy to hear you enjoyed your Grand Welcome Vacation experience and hope to host you again soon, either here or at one of our many locations across the country.
Verificeret
8/10 Godt
daniel s.
22. jun. 2022
Synes godt om: Rengøring, kommunikation, beliggenhed, annoncens rigtighed
Kolea
Nice condos; loved the easy access to A-bay and swimming pool.
daniel s.
Overnattede 3 nætter i juni 2022
Svar fra VrboOwner den 22. jun. 2023
Thank you for your review! We are so happy to hear you enjoyed your Grand Welcome Vacation experience and hope to host you again soon, either here or at one of our many locations across the country.
Verificeret
8/10 Godt
Richard P.
10. jun. 2023
Synes godt om: Rengøring, indtjekning, kommunikation, beliggenhed, annoncens rigtighed
Kolea
Kolea is a beautiful property. Beautiful grounds.
Richard P.
Overnattede 3 nætter i maj 2023
Verificeret
10/10 Fremragende
Len S.
2. maj 2022
Synes godt om: Rengøring, indtjekning, kommunikation, beliggenhed, annoncens rigtighed
Great location and condo
The property was excellent. Great location - close to beaches and other amenities. Pool area was great - staff were friendly and provided very good service. The property managers for this condo were excellent (thank you). We would definitely come back!
Len S.
Overnattede 7 nætter i april 2022
Svar fra VrboOwner den 22. jun. 2023
Thank you for your review! We are so happy to hear you enjoyed your Grand Welcome Vacation experience and hope to host you again soon, either here or at one of our many locations across the country.
Verificeret
10/10 Fremragende
Cody J.
9. jan. 2024
Synes godt om: Rengøring, indtjekning, kommunikation, beliggenhed, annoncens rigtighed
A win
Overall great! Kids complained their beds wobbled a lot and made a lot of noise, but we all loved our stay overall!
Cody J.
Overnattede 3 nætter i december 2023
Verificeret
10/10 Fremragende
Erik L.
2. okt. 2023
Synes godt om: Rengøring, indtjekning, kommunikation, beliggenhed, annoncens rigtighed
Big island stay a Kolea
Property is Amazing , very clean , amenities great , pool area fantastic and proximity to all in waikoloa is as good as it gets. We were able to book there due to off season and price was down to many other properties we have stayed over many years . My wife worked at the Hayatt Waikoloa when it opened in 1989 and the plants and trees weren’t grown up yet . Great place . Hope we can stay next year Mahalo
Erik L.
Overnattede 9 nætter i september 2023
Verificeret
2/10 Bundkarakter
James S.
4. apr. 2026
Synes godt om: Indtjekning, beliggenhed
Synes ikke om: Rengøring, kommunikation, annoncens rigtighed
Have stayed at this resort dozens of times. This unit is the worst we have ever stayed in.Here is a list of things we encountered:* Thermostat is locked to 75 degrees and during the day it will reset itself to 82-83 every hour. Unit is continually uncomfortable and hard to sleep. Owner cites DOE recommendation, but that's a fabrication, and the priority should be guest comfort.* Wifi listed on room information card did not work and wasn't available. Property management had to provide altnernate Wifi.* Bugs crawling across living room floor, and many dead ones in the bathrooms. Worst we have ever seen at this complex.* Floor grout is filthy, especially in the baths.* Master bath sink is clogged and barely drains.* Master bath has pads/carpets in front of the sinks that are absolutely filthy. * Loveseat in living room is completely broken out with no support. Cushion backs on both couches are worn out with little fill support left.* Flat panel TV's in the bedrooms are tiny by today's standards. My PC computer monitor is bigger than both.* Refrigerator temp is locked to 38 degrees.* Basic starter amenities like coffee and creamer were missing. Only 4 coffee cups in unit.* Microwave screen is unreadable. Owner solution was to add a second cheap microwave rather than fix existing.* Using blender gave burning smell.* Bifold door on luandry is missing and is noisy.* Everything points to the owner being cheap at the expense of guest comfort.
James S.
Overnattede 7 nætter i marts 2026
Svar fra VrboOwner den 5. apr. 2026
Thank you for the detailed feedback. We take these concerns seriously and have shared everything with our operations and maintenance teams. Actions being taken:
- Thermostat/AC: techs will inspect the unit and work with the owner to correct the settings and any malfunction causing the resets.
- Wi‑Fi: team will verify the primary network and ensure the correct info is posted; alternate network availability will be maintained.
- Cleanliness/bugs: a deep clean, grout scrubbing, replacement of soiled bath mats, and a pest-control visit are being scheduled.
- Plumbing: maintenance will clear and repair the master sink drain.
- Furnishings: loveseat, sofa cushions, and the noisy/missing laundry bifold will be repaired or replaced as needed.
- Appliances/electronics: microwave and blender will be inspected and replaced if required; fridge temperature lock will be reviewed; we’ll evaluate bedroom TV upgrades.
- Starter amenities: coffee, creamer, and additional cups will be restocked.
We wish these issues had been reported during your stay so our on-site team could have addressed them immediately. Your feedback helps prioritize improvements.
Verificeret
10/10 Fremragende
Matthew P.
8. feb. 2023
Synes godt om: Rengøring, indtjekning, kommunikation, beliggenhed, annoncens rigtighed
Beautifully Clean Property
I wouldn’t normally feel the need to comment on the cleanliness of a property, because that is what is expected. We enjoyed the property so much that I felt necessary to rebuff some of the other negative comments about cleanliness. The unit was in perfect condition and we will stay here again.
Matthew P.
Overnattede 7 nætter i januar 2023
Svar fra VrboOwner den 22. jun. 2023
We are thrilled you have stayed in one of our Grand Welcome homes and would love to invite you back in the future. Please let us know what we can do to make your stay even better for next time!
Verificeret
4/10 Ringe
Michael S.
23. jan. 2024
Synes godt om: Rengøring, indtjekning, beliggenhed, annoncens rigtighed
Synes ikke om: Kommunikation
Great location, sub-par communication with property manager
Location and property are first rate. The only issue I have is with Grand Welcome and their inability to answer a basic question we had before checking in. It appears they have an automated response or that responses are managed by staff who are not well trained. My simple question was to find out if we had pool access to neighboring resorts, The Grand Welcome staff either did not respond after numerous requests or referred me to received check in documents that did not mention my question around resort pool access.
Michael S.
Overnattede 8 nætter i januar 2024
Verificeret
10/10 Fremragende
Josh G.
24. apr. 2023
Synes godt om: Rengøring, indtjekning, kommunikation, beliggenhed, annoncens rigtighed
2nd visit to Kolea beach resort
We had a great time. We were traveling with our 21 month old toddler and asked several times if there was a high chair, pack n play, etc. host said owners weren’t required to provide these which we totally understand, nonetheless we brought our own. Upon arrival, both items were there. It would’ve been nice to know that. We also wish the property was a little more equipped in the kitchen and with supplies. We ran out of dishwasher soap, washer soap and paper towels. The fan for the stove was inoperable. Several light bulbs didn’t match the others and weren’t dimmable so they constantly flickered and we had to remove them. The pool and access to beach were great.
Josh G.
Overnattede 7 nætter i april 2023
Verificeret
2/10 Bundkarakter
Mike H.
16. mar. 2024
Synes godt om: Rengøring, indtjekning, beliggenhed
Synes ikke om: Kommunikation, annoncens rigtighed
If you like to spend your vacation fixing someones condo....
This is the place for you if you are a do it yourselfer. Not only did I have to pay for the thermostat to be fixed, but also there weren't enough pillows for the bed! Loved my trips to walmart to buy these items, plus all of the extra kitchen items to make that functional. The list goes on and on! Great times were had by all for the few hours we got to relax when not dealing with issues in the condo, but unfortunately there were so many thing to work around that not much time was spent relaxing. And dont bother calling the prioerty manager, they have a 1800 nulber to call, but no one ever calls you back or gets someone local to come fix your problems. And then when you finally do talk to someone, they promise to reimburse your costs, but then change their mind when its time to actually give you the money. Great customer service.
Mike H.
Overnattede 6 nætter i marts 2024
Verificeret
6/10 Okay
Debbie N.
30. nov. 2022
Synes godt om: Indtjekning, beliggenhed, annoncens rigtighed
Synes ikke om: Rengøring, kommunikation
Awful
The first night here was good, the next night day before Thanksgiving a smoke alarm started going off at 7:30 pm we called immediately to report it. We were told there was no 24 hr handyman and it was a holiday week so we would be lucky to get anyone out until maybe Friday. The master toilet then started running and overflowing flooding the floor. We were on the phone for 3 hours still no help. WE CLEANED THE MESS AND THEN SPENT THE NIGHT LISTENING TO THE SMOKE ALARM. NO SLEEP! The next day mid morning I received a call that someone was coming out. They acted as though they were doing me a favor. I'm on vacation supposedly at a resort property and had to deal with this. REALLY??? THE LEAST WE DESERVE IS A REFUND FOR THE NIGHT WE GOT NO SLEEP DUE TO SLOPPY CARE.
Debbie N.
Overnattede 8 nætter i november 2022
Svar fra VrboOwner den 22. jun. 2023
Debbie - Our team responded to all of your concerns swiftly to help you out. They went above and beyond to find a maintenance person to come out and fix the issues for you. We understand your frustrations but yelling at our team does not help the situations. Your feedback will be shared.
Verificeret
4/10 Ringe
David D.
4. aug. 2024
Synes godt om: Rengøring, beliggenhed
Synes ikke om: Annoncens rigtighed
Do Not Rent Here
Ignoring the negative reviews and focused on the positive ones??...however....the negative ones are correct.
1. Pictures not accurate (patio furniture is basic Target stuff...not nice padded furniture like in the pictures....there is no radio/stereo in the place...there were in the pictures)
2. Limited kitchen supplies and basic at best....no can opener???? Knives cheap and dull....Cutting boards think and flimsy....no plastic cups to take down to the pool.
3. Beds in 2nd bedroom are squeaky, roll around and are seeminly short (my 5' 7" daughters feet hung off the end.
4. AC System programmed to shut off at night and hard to figure out if you don't own a similar system.
5. Bugs are bugs...this is understandable in a 1st floor property...they will fly in if you open the patio in the evening...that's just how it is.
6. Propane ran out after two cooking sessions and in the middle of a third session...the other tank available was empty...had to call to get them replaced.
Kolea is an awesome facility, but book a different unit not from this company.
David D.
Overnattede 7 nætter i juli 2024
Verificeret
4/10 Ringe
Nancy D.
12. okt. 2024
Synes godt om: Indtjekning, beliggenhed
Synes ikke om: Annoncens rigtighed
Not what we expected
The condo was a real disappointment and misrepresented in the listing photos. The built in high-end microwave could not be used because the digital display did not function properly. It was replaced by a cheap counter top model. The refrigerator had broken shelves and drawers. The oven was not really useable since it smoked and the built in stove-top exhaust vent did not work. Some of the provided knives were peeling the top layer. (weird) There was no coffee, pepper or other items that are normally provided to get you settled in.
The couch and chairs in the living room were as bad as we've ever seen in a rental.
The lanai had a low-end table with five chairs,
one was nearly ripped in half. (not the ones pictured on VRBO) The view from the lanai was not good.
Bugs, bugs bugs.. there were no screens leading to the lanai so doors had to be kept closed at all times. Inside the condo we had lots and lots of brown bugs (roaches? beetles?), little centipedes, ants and even a extremely large spider. We have lived on the Big Island, never had problems controlling bugs.
Through all this Grand Welcome and VRBO were good, responsive and really tried to help us, but the problems (bugs) were too much.
We left 10 days early. Grand Welcome refunded for the days we left early and VRBO refunded their entire fee.
I would use them both again.
Kolea is a beautiful complex. Great location, close ocean access. Great pool and beach club.
Nancy D.
Overnattede 18 nætter i september 2024
Verificeret
6/10 Okay
Sarah S.
8. nov. 2022
Synes godt om: Indtjekning, kommunikation, beliggenhed
Synes ikke om: Annoncens rigtighed
Great Property, Okay Unit
This is a great property, but this specific unit was an okay experience. The quick access to the beach, overall location, as well as the amazing beach club/pool area were the highlights.
Like many of the most recent reviews, we too had our own experience with pests at this property. After seeing the July review about pests, we decided to message VRBO to ensure that the problem had been taken care of before booking since there was no reply posted on the review. We got a quick response that the issue had been taken care of so we decided to book.
When we arrived we could tell there was obviously something happening with pests as we noticed some ant and roach traps placed around the house. While we didn’t see any roaches inside the unit, we did have ants. Just a couple days into our stay we had bagels sealed in a bag on the counter. In less that 12 hours of those being on the counter the ants came and were streaming from behind the fridge and into the bagels. We didn’t drink coffee at the unit so we didn’t have powdered coffee creamer, they were just ant hills. Maintenance came out and sprayed them with raid and specifically asked if we had a problem with roaches which we replied “no.”
Overall, the unit had what we needed, but we were disappointed with the issues that we thought had been resolved. It was evident from our experience and the traps around the unit that they were dealing with issues. The AC did only go to 75 but functioned properly if you were in the unit and had the doors closed. In 90-degree weather we were perfectly comfortable and never got too hot or too cold. We absolutely loved the property itself and will be staying there again, but likely not in this unit. The price was great, but we would certainly pay a bit extra next time to be able to relax and not have to worry about these sorts of things while on vacation.
Sarah S.
Overnattede 6 nætter i oktober 2022
Svar fra VrboOwner den 22. jun. 2023
We place pest bait in all our units - since this home is in the tropics and pests are common, we also have quarterly pest control set up for this unit. From the photo you provided to our teams during your reservation, there appeared to some white powdery sugar substance in the photo, which could have led to your ant problem. Our local team suggested simply wiping up the sugary substance with the provided cleaning products that are supplied and located in the unit, to mitigate any issues with ants during your stay. Thank you for your feedback - we will relay this to our local team for reference.
Verificeret
6/10 Okay
Susan P.
26. okt. 2022
Synes godt om: Området, annoncens rigtighed
Synes ikke om: Rengøring, indtjekning
Was just ok
Our stay at this specific unit was just ok. The location is good and the amenities outside the condo are wonderful. The pool was nice and warm and we did enjoy the pool everyday. However, I would say that if you need something extremely clean, you may not be too pleased with this specific unit. The floors were not very clean. I know this because the bottoms of our feet were dirty and black from walking on the bare floors. Also I spilled some water from the fridge water dispenser and when I wiped it up the paper towel it was very dirty. Please know that this is a ground floor unit and it will have roaches, ants and other bugs that visit so we could never leave the lanai door open to enjoy and I did have to kill a few roaches. It is Hawaii though and I get that critters are sometimes expected but if you are terrified of critters you may want to rent a unit up higher. Our friends stayed at another unit in the building next door on the top floor and their place was much cleaner, better stocked kitchen and they did not encounter any roaches or ants. Lastly, I felt the customer service was not very personal. When I asked for an early check in, they said if it was available, only one hour prior to 4pm was free and that anything earlier they would have to charge me $30 an hour! I thought that was ridiculous. If the unit is available and just sitting there why charge me? I have never had anyone charge for an early check in when there is availability. That just turned me off right away. I would come back to rent something in this location in Kona for sure but I would not rent this unit again. I am being completely honest in my review here and they do tell you that if you plan to write anything less than a 5 start review to let them know first but besides the cleanliness of floors in the unit (I was too lazy to make them comeback to clean the floors due to privacy) I am not sure they could have done anything else to make my rating better. The unit was probably reasonably priced though for these reasons.
Susan P.
Overnattede 5 nætter i oktober 2022
Svar fra VrboOwner den 22. jun. 2023
Thank you for your feedback, Susan. We are happy to hear that you enjoyed the overall location and price of the unit. However, we do apologize for the pest situation. We do have it noted in the arrival email that you should keep all doors shut due to the pest situation in Hawaii. When maintenance went to deliver some ant traps, he found powdered coffee creamer all over the counter around the coffee maker, where the ants were. He cleaned it up and told the you that anything left out will attract pests. For the ECI, we have a set fee across all vacation rentals and they are within compliance for all booking platforms. All in all, we will pass along your feedback.
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Vært: Grand Welcome Guest Services
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