Charming 4-bedroom house just steps to the beach

Hi Donald from the beginning I never expected a fair review from you because you were upset about the stairs. There are multiple pictures showing the stairs and the 3 story building. I can't help the fact that you completely overlooked this obvious fact. With regard to pots and pans I have already sent new ones to the property and had you mentioned it I would have sent them same day. Completely unaware that you needed wash and dish cloths we have a box full of them in the storage room and I would have loved to explain that to you had I known. AC control is electronic so it might have been user error. In the future I recommend reviewing the listing pictures before booking and communicating with the host if you are missing something. I know I would have made every effort to ensure you enjoyed your stay. Thank you and safe travels

Hi Marlowe ! You were amazing guests and we hope you comeback asap!!

Sorry for initial inconvenience but was happy to help get things corrected for you.

Hi Angelina, we loved hosting you and we hope you return soon!!

Thanks for staying with us hope you comeback!

Thanks for staying in our home. We just recently purchased a new dryer so this should no longer be an issue. We don't provide coffee or tea because past guests take it all when they leave or if we leave a limited amount it not enough but we list the items on our amenities so guest can bring their owing desired. Noise from a third floor is unavoidable but I think it depends on the use as this is the first time someone has mentioned this in the past 8 years. We will look into spots but sounds like overall you had a good experience. Thank you!

Hi Andrew, It was our pleasure to host you!!! Please come back when ever you want :)

Glad you enjoyed our home and the location. Both are amazing aspects of the home. Previous gusts sometimes damage the property and there is sometimes not enough time to fix it but the towel racks have been replaced. We clean the property weekly and I walk it at least twice a week to ensure cleanliness. We have all the kitchen fully stocked if something is missing and a guest lets me know we try to get it top them asap. For example the cleaners forgot to leave towels and I sent 10 towels to you same day. We do have a camera off the back for security and the parking is tight like all of the beach area ( we are lucky to have 2 spots ). Electronic doors lock by themselves that's how they work but you just have to re enter the code to open ( this is pretty normal). You were trapped outside because you don't know how to use a code to enter the door I drove out immediately and opened the door for you without any issue :) Carbon monoxide detector are installed through out the house in proper locations ( not supposed to be in bedrooms ) we take safety very seriously. WIFI works perfectly. Hope you have safe future travels.

Hi Pily, Thank you for your feedback and yes you are right the cleaners did take a little longer than usual but per their explanation you asked them to leave before they could finish. I asked them to return but you declined the offer. I did apologies and so did the cleaners when you were there but this was not intentional. The gas tanks are sometimes empty and we can refill them but it's often easier for guests to take them 1 block away to get refilled and I always offer reimbursement. I will look into the pots and pans and stock it back up if necessary. There is no outdoor shower but there is hose spigot. Glad you enjoyed the beds and bedrooms and sorry again for the cleaners being a little late on completing the cleaning. Thank you, Fausto