Luxury Tahoe Chalet | Minutes to Dining

Thank you for your wonderful feedback! We're thrilled to hear that the layout, furnishings, and amenities suited your family well and that you enjoyed the convenient location near dining, shopping, and activities. It means a lot to us that you’d choose to stay again—we’d be delighted to welcome you back anytime!

Thank you so much for the wonderful review! We're thrilled to hear that your family enjoyed the stay and that the home met all your needs—from the well-stocked kitchen to the comfy, clean, and updated space. We truly appreciate your recommendation and would love to host you again anytime!

Thank you for the wonderful feedback! We’re thrilled to hear the property exceeded your expectations and that you enjoyed the decor, cleanliness, and peaceful location. It’s great that the kitchen and bedrooms worked well for you, and we appreciate your kind words about our communication. We’d love to welcome you back for a cozy winter stay sometime!

Thank you for your feedback! We're glad to hear that you enjoyed the location, easy access, and the cozy wood fireplace at our property. We appreciate your comment regarding the smaller spaces compared to the pictures, and we will take note of that for future guests. We look forward to welcoming you back for another great stay!

Thank you for sharing your experience. We’re pleased to hear you found the house charming and comfortable, and we appreciate your recognition of our property management team’s responsiveness and commitment. The concerns you raised about cleanliness, including the bed bugs and leaking toilet, were taken very seriously. These issues have since been addressed, with professional pest control and maintenance completed to resolve them. Your feedback was invaluable in helping us take swift action. We appreciate your understanding throughout the process and are glad we could assist you promptly with alternative accommodations. We hope to have the opportunity to welcome you back in the future under improved circumstances.

Thank you for your detailed feedback! We're glad to hear that the home and decor exceeded your expectations, and we appreciate your suggestions for the kitchen It’s great to know you enjoyed the fireplace and the nearby snowshoe trails as well. Regarding the third-party verification process, it is used to ensure that bookings are legitimate and to protect both our guests and the property from false reservations. We understand it may have been an unfamiliar process, and we will make sure to communicate this more clearly in the future. We’d love to host your stay again!

Thank you for your detailed feedback and for choosing to stay with us. We’re glad to hear you enjoyed the beautiful home, comfortable furnishings, and the amazing surrounding nature — that bear sighting sounds incredible! We appreciate your constructive comments regarding communication and amenities. We will review our check-in process to ensure internet information is included upfront and placed clearly in the home. Regarding the grill and kitchen items, we’re taking steps to address these to improve the guest experience. Your insights are valuable as we continually work to provide a better stay for all our guests. We hope to have the opportunity to welcome you back in the future.

Thank you for sharing your feedback. We’re glad that our onsite team was able to address the issues during your stay and that you found their response helpful. We appreciate your comments on the house and its great location, and we’ll review the cleaning procedures to ensure that everything is in top shape moving forward. We hope to have the opportunity to welcome you back for a better experience in the future.

Thank you for the 5-star review. We’re glad the location was convenient, the deck provided a peaceful spot to relax, and the home was very clean. We appreciate the note about our responsiveness and have shared it with the team. We appreciated hosting you and would love to welcome you back to Grand Welcome North Lake Tahoe!