River Park Oasis - LIG SAN MARCOS RIVER!

Thank you for the 5-star review! We’re glad the location and riverfront access lived up to your expectations. The home has been booked solid throughout the summer and receives a standard cleaning between every reservation, but we agree it is ready for a thorough post-season deep clean. We appreciate your honest feedback and hope to host you again!

Thank you for your 5-star review! We’re so glad you enjoyed the great location and easy access to the river! We’d love to host you again for another river getaway soon!

Thank you for your thoughtful review and for highlighting the cleanliness of the home and our responsiveness, we truly appreciate that! We’re glad to hear you enjoyed the space and found it great for hosting your group. We also really value your feedback on the areas that need attention. We apologize for the issues with the master bedroom TV, the toilet, and the wear on some of the furnishings. Thank you again for your feedback and for staying with us. We’d love the opportunity to host you again!

We take concerns regarding cleanliness, maintenance, and safety very seriously. Unfortunately, we were not made aware of any of these concerns until after the three-night reservation had been completed. During the entire stay, our office did not receive a single phone call, text, email, or VRBO message from anyone in the group reporting a cleanliness, pest, HVAC, maintenance, or safety issue. The property was occupied for all three nights. Had we been contacted, we would have immediately sent housekeeping and/or maintenance to inspect, document, and address any concerns. After the stay, we requested documentation of the numerous issues alleged. Only three photographs were provided, which did not allow us to independently verify many of the claims. We did acknowledge and take seriously the photograph involving the smoke detector. We also want to clarify that a refund was not denied because the owner had already been paid. Our decision was based on the full stay being completed, no issues being reported during the stay, and the limited documentation provided afterward. Because we were unable to reach an agreement, we welcomed having VRBO independently review the matter and documentation from both parties. We always encourage guests to contact us immediately with any concern so we have the opportunity to make it right during their stay.

Hi Jessica! I hope y'all had a great time celebrating your husbands birthday, and thank you so much for the glowing 5-star review! Please keep in touch, we'd love to have y'all back again soon :).

Thank you for staying with us! Come back anytime :)