Cozy 3BR Vero Beach Retreat 10 Mins to Beaches. Early Check-In & Late Check-Out!

Thank you for sharing your feedback. I’m very sorry that your stay was impacted by a series of unexpected maintenance issues. Providing a comfortable experience for my guests is extremely important to me, and situations like this are certainly not typical for our home. When the heating issue was reported, I immediately worked with a technician to address the problem as quickly as possible. Unfortunately, shortly afterward, an unexpected wildlife issue in the attic occurred. Pest control was sent promptly to set traps and assess the situation, and additional preventative work has since been arranged to seal any potential entry points and ensure the issue does not happen again. I completely understand how frustrating it must have felt to experience these issues back-to-back. For that reason, I approved the cancellation of the remaining 10 nights and provided a refund for those unused days so you could make alternative arrangements if needed. As a host, I take great pride in maintaining the property and responding quickly when issues arise. This was certainly an unusual situation, and I have since taken additional steps with maintenance and pest professionals to ensure everything is fully resolved for future guests. Thank you again for your feedback, and I wish you safe and enjoyable travels moving forward.