Unfortunately, this VRBO was a huge disappointment for several reasons, and not worth the price. When we arrived after a long day of travel, we attempted to unlock the door with the code we were given, but the keypad did not work. Eventually it stopped allowing us to try. We had to wait around 10 minutes before we finally got in. I had reached out to Ashley on VRBO for help right away and she never responded until the next day, when we got a standard “hope you’re enjoying your stay” message. I wrote back to ask about a net to scoop all the rocks out of the hot tub, and once again never heard back until we got a perfunctory reminder about the check out time. It was VERY frustrating not to be able to communicate with the host.There were numerous other issues that affected our stay and made it very hard to feel at home. We were looking forward to evening gatherings around the fire pit, but the propane tank was empty. The oven did not work at all, foiling our plans for a pizza dinner at home. The step down to the family room was broken and a fall risk. The walls in the bathroom were dirty, especially around the light switch, and a towel hook actually fell off the wall when I tried to hang a towel on it. Finally, there were only a couple Nespresso pods for a three-night stay for four of us.