A Cozy Retreat in the Woods

Thank you so much for the great review! We’re glad you had a wonderful stay and found the cabin clean and comfortable. We’re also happy we could be quick to respond when you needed us. And yes, that driveway can definitely be an adventure! 😄 We’d love to have you back again!

Thank you for the feedback. We are working with the owner to get some window coverings. Up until recently it was the only property out that way, so it was private. We hope that you stay with us again!

Glad you were able to get to the cabin without issue. Thank You for staying with us.

Thank you for your feedback—we’re glad to hear you enjoyed the cabin overall and had a chance to experience the beauty of the Red River Gorge. We do want to address a few of your concerns. Prior to arrival, we send guests a list of suggested items to bring, which includes things like extra paper products and pantry staples such as salt. We apologize that housekeeping was still finishing up when you arrived. That’s not typical, scheduling can occasionally get off track. We understand how frustrating that is, especially after a long drive, and we appreciate your patience. This cabin is a newer build, and there is ongoing development in the surrounding area, which can affect the landscape and nearby views. We also appreciate your note about the curtains and will take that into consideration. Regarding the road access, 4WD is required and we do try to communicate that clearly in advance. We’re sorry to hear about the delay in communication when you were trying to reach us. That’s something we’re actively working to improve so guests can get quicker assistance when needed.

Thank you for taking the time to share your feedback. We are truly sorry to hear that your stay did not meet your expectations and that you encountered these cleanliness and maintenance issues. This is certainly not the standard we aim to provide for our guests. We take your comments very seriously and want to assure you that we are actively working on all of the issues you mentioned, including deep cleaning, structural repairs, and addressing the well water. We also wanted to clarify a few details regarding the property: Washer/Dryer: There is a washer and dryer located inside the cabin for guest use, though we apologize if its location or access was not clear during your stay. Well Water: We do state in our property description that the cabin is on a well system and recommend that guests bring their own drinking water, but we are looking into a water softener to improve the overall quality. Trash Bins: We do not have standard outside trash cans because the local wildlife will tear into them and scatter garbage. However, we understand the inconvenience of keeping trash indoors and are actively working on sourcing animal-proof bins for the property. Your feedback is invaluable to us as we make these necessary improvements to ensure a much better experience for future guests. We appreciate your honesty and hope you were still able to enjoy your hiking trips in the area.