The hosts greeted us when we arrived and were very nice, which made the stay’s shortcomings all the more disappointing. At 528 for two nights, including a 120 cleaning fee, we expected a place that felt more comfortable and cared for. Instead, it smelled stale and had a generally dingy feel. There was a used cat tower and my cat allergies bothered me enough that I needed Zyrtec to be comfortable.The small things added up. There was no shampoo, conditioner, bath soap, or even instant coffee. When I asked about toiletries, the host said they don’t provide them and suggested looking for anything previous guests might have left behind. Of course, those extras aren’t required, but they’re an inexpensive way to make guests feel welcome. We’ve stayed in many vacation rentals at a similar price and felt genuinely touched by simple gestures like a few tea bags, Nescafé, or basic shampoo. It’s the sense that someone thought about your arrival that stays with you.The TV was tiny, and the beds were so soft that we found them uncomfortable. Dogs barking in the adjoining space set our dog barking, too. Outside, pine cones and leaves covered the driveway, making it tricky to walk across without slipping or tripping.Other guests have mentioned the soft beds, barking, and driveway upkeep, so it was surprising to encounter those same issues during our stay. The hosts were kind, and we hope they’ll take that recurring feedback to heart. With more attention to the space and a few w