New Build, Private Beach, Central Air, Big Yard, Firepit, Wine Bar

Our brand new AC system’s condenser failed. I tried to walk Elba through how to fix it, but we learned after their stay that the brand new unit was faulty. It was replaced two days later and works great. We have central AC/heat upstairs and mini-splits gas fireplace downstairs. Everyone loves the heating/cooling of the house. Just an unfortunate mishap for this guest.

Gayle is the type of guest you hope to avoid. She thought that she included her pet on the reservation. But we don’t allow pets and her reservation never indicated anything about a pet. I was gracious enough to allow her dog in our brand new rental home. Twenty minutes after she asked if she could bring the dog, I agreed. But then she said she had to pay a kennel $100/night because I didn’t get back to her soon enough. I replied, “Gayle, you JUST asked me to bring the dog. I am allowing you to bring him for $50/night.” She never replied. From that point on, Gayle was rude and scornful. She’s simply the type of person who likes to complain. Then she caused my heating system to malfunction by disregarding the one simpl instruction I provided her — to keep the mini-splits on the same Mode. Her ignorance is clearly evident in her review — she could have set all of the mini-splits to different temperatures if she wished. The only thing she couldn’t do is set one to Heat and the other to Cool, which she did. Oh, and she couldn’t find my phone number on her reservation page. Gayles are par for the course. You’re going to get one every so often. Thankfully the vast majority of guests are wonderful people. I encourage you to read their reviews.