The Lodge at Steamboat #F305 well-appointed condo with fireplace

Hi Alexander, thank you for taking the time to share your valuable feedback, we are glad to hear you enjoyed the amenities and location of our home. However, we sincerely apologize the home does not have own private washer and dryer. We encourage our guests to check the Trip Manager: https://www.vacasa.com/unit/38161 as each amenities offered at the home were listed accordingly. In connection with this, the washer and dryer were clearly stated as shared. On the other hand, while the kitchen is stocked with all the cookware and utensils needed to prepare meals, food and other pantry items like coffee and tea are not typically stocked in the home. We encourage guests to plan ahead if they anticipate needing additional items during their stay. We hope to have another chance to impress you in the future.

Hi Lynn, Thank you for your compliment, and we appreciate you taking the time to provide us with your valuable feedback. We sincerely apologize for the stairs issue you encountered during your stay. We still hope you enjoyed and had a great time, and we can't wait to host you again in one of our homes for another exceptional experience.

Joe, thank you for taking the time to share your valuable feedback, we are glad to hear you enjoyed the amenities and the location of our property. We are sorry for the inconvenience regarding the ski locker. We will forward your concern to our management team for consideration. We will continue to work with both our local staff and the homeowner to make better improvements to this home. We hope to host you for a truly relaxing getaway in the future.

We are pleased to hear you enjoyed your visit! Thank you so much for taking the time to share your valuable feedback with us. We are sorry for any issues you encountered during your stay. We passed your comments along to our local manager to review and we appreciate guests’ preferences as a means to continually improve. We look forward to hosting your next stay!

Thank you for taking the time to share your detailed feedback about your recent stay with us, Megan. We are delighted to hear that you found the property comfortable, well-appointed, and suitable for your family. It's great to know that the overall location and layout worked well for you. We apologize for the discomfort you experienced due to the lack of air conditioning and the challenges with the windows and privacy. Your feedback is valuable, and we will be sure to pass it along to our local team and the homeowner for review. We are always looking for ways to improve our guests' experiences, and your comments will help us make necessary updates. We also appreciate your note about the Wi-Fi not reaching the bedrooms well. We will look into this issue and work on a solution to ensure better connectivity for future guests. We appreciate your understanding and hope to have the opportunity to host you again in the cooler months.

Thank you for taking the time to share your experience, Michael, and we are so glad you had a wonderful time and extended your stay to have more fun. We take pride in maintaining high standards of cleanliness, up-keeping the home, and providing services like the shuttle to make your stay exceptional. Also, it is always our goal for our guests to satisfactorily use everything the home has to offer, and we are sad that the hot tub temperature did not satisfy you and there is no changing room. We value your suggestions and will continue to work with both our local staff and homeowner to make improvements to this home. We hope to have another chance to impress you on a future stay!