Main Street Station #1302 with mountain and town views from the balcony

Maleny, it was our pleasure hosting you and we are so glad you enjoyed your stay! The pool was being fixed and is now completely operational. We hope we see you again soon!

Jill, thank you for taking the time to share your valuable feedback. We are glad to hear that the home suited your needs. We apologize for any noise disruptions you encountered during your stay. Please know we strive to provide every guest with a relaxing stay and while surrounding noise is often out of our control, we always make an effort to remedy noise complaints when notified. Again, we apologize for the impact this had on your visit, and we appreciate this feedback as a means to continually improve. We hope to host you again soon.

Thank you for taking the time to share your feedback regarding your recent stay with us, Savannah. We are glad to hear that you enjoyed the convenient location for access to the slopes and downtown, and that the unit had everything you needed to prepare basic meals. We apologize for any inconvenience caused by the lack of air conditioning and the noise with the windows open during the warmer months. We understand how this could impact your comfort, and we appreciate your patience and understanding. We also regret that you were unable to enjoy the pool and hot tubs due to their distance from the unit. Your feedback is invaluable, and we will certainly take it into consideration as we work to improve the overall experience for our guests. We hope you will consider staying with us again in the future.

Thank you for taking the time to review your stay with us, Jason. We are glad to hear that you enjoyed your stay at our home. We apologize for the confusion about the usage of the hot tub. It is always our goal for guests to be able to use all amenities our homes have to offer, and we aim to also provide our guests with seamless communication regarding their vacation homes. We are very sorry for dropping the ball for your stay and will be sure to follow up with the appropriate parties to ensure that our communication is streamlined and thorough to meet our high service standards. We appreciate our guests' preferences as a means to improve and we have forwarded your comments along to our property management to consider in the future. We hope to host you again soon!

Thank you for taking the time to review your stay with us, we are glad to hear that you enjoyed your stay at our home. We appreciate our guests' preferences as a means to improve and we have forwarded your comments along to our property management to consider in the future. We hope to host you again soon!

Thank you for staying with us, Heather! We are glad to hear that you found the location to be convenient. We appreciate your feedback regarding the bed that needs to be replaced. We will be sure to pass your suggestions along to our local manager who will work with our homeowner to make necessary upgrades. Also, food and other pantry items like coffee and tea are not typically stocked in the home. We encourage guests to plan ahead if they anticipate needing additional items during their stay. We look forward to hosting you again!

Thank you for bringing these concerns to our attention. We sincerely apologize for the issues you encountered during your stay, including the presence of mold in the shower, the non-functional fireplace, and the shortage of glassware. This is not reflective of our usual standards, and we take these matters seriously. Our maintenance team will be addressing these issues promptly to ensure they are resolved for future guests. We appreciate your understanding and hope to have the opportunity to welcome you back for an improved experience.