Rating Details:
The property manager was somewhat unhelpful.
The vacation rental was very dirty.
I was happy with the location.
I was very dissatisfied with the condition of the vacation rental.
Overall, I do not recommend this vacation rental.
Reviewer Comments:
We were excited to spend two weeks in sunny California. What we experienced when we took possession of this property is not what we expected. The first thing we experienced was a runny toilet in one of the bathrooms. The handyman had to come up several times to fix this. Then we walked out to the patio where the screen door came off the rails. This never got fixed. Also, on the patio we encountered two broken plastic chairs. They were removed to outside the front door where they still were there upon our checkout. Then we come to the living room. The furniture was all filthy and not suitable for anyone to stay in that room. They had to send up a professional cleaner to take care of this problem. This took several hours to complete. In the living room also, was the kitchen table. Paint peeling, uncomfortable chairs, a table that needed to be replaced. We had several tv’s with two remotes for each one. Unfortunately, Stubbs personal were not able to work the cox remote , so we only had local channels and no cable. Why have a second remote if you have no idea how it works? In the kitchen, there were hundreds of little black bugs. They need an exterminator for this problem. Another thing which we did not tell them was the foul smell coming out of the two sinks. They need a plumber for this. We didn’t tell them this because we were too frustrated and wasting time with all these issues. All of these issues should have been resolved prior to us checking in. We wasted hours and days because of the ineptitude of the Subbs staff. To top that off we were explicitly told this unit was the Budget and Motel 6 unit. The prices you pay do not reflect that comment. We are requesting a refund for the first four days of occupancy as all we did was dealing with problems. Be careful when you book with Stubbs.