Rating Details:
The property manager was very unhelpful.
The vacation rental was very clean.
I was more than happy with the location.
I was more than satisfied with the condition of the vacation rental.
Overall, I recommend this vacation rental.
Reviewer Comments:
This unit is well kept, we make an effort every year to rent this unit. The weather was great for both weeks we were there, some of our Sons and Daughters and families also had units in Surfmaster during our stay. Only problem we had was getting into the unit when we arrived, we heard the well played record of understaffed etc, frankly that is only an easy excuse for almost anything anymore, real reason might be the tenant before us did not get out in time, I would suggest rather than pocket a fee or fine you would give a credit to the folks being held up because you are unable to get them in on time, we have stayed with Garden City Reality for over 30 years and almost always were in units well before 4pm, this was the only problem we had this season, the staff that cleaned the unit prior to us getting in were hard working wonderful people, hopefully you can fix the problem, or it just maybe you feel the customer will keep right on renting no matter what the what happens, that would not be good judgement on your part, again only problem we had, but not one I want to experience again, thanks