We enjoyed our stay at Kaanapali Alii overall. The location is excellent—right on the beach and within easy walking distance of Whalers Village, restaurants, and shopping. The unit was very clean, the bed was extremely comfortable, and the resort’s pool and beach towel service was great. We also appreciated the option to rent beach umbrellas.We did experience a few issues. The refrigerator wasn’t working properly and appeared to be an ongoing problem. A replacement refrigerator was already in the owner’s closet and was brought out for us. We also had trouble with the A/C in the den not cooling properly. The owner promptly arranged for an HVAC technician, who resolved the issue.The kitchen lacked some basic supplies, including lids for the storage bowls, and neither bathroom door locked, which was inconvenient for a family.There was also confusion regarding checkout due to discrepancies between the VRBO listing, information provided with our reservation, and information from the host/resort. Both 10:00 a.m. and 11:00 a.m. checkout times were communicated. Communication was good early in our stay but became less responsive toward the end.Overall, we had a pleasant stay and really enjoyed the location. Addressing these issues would make the experience even better.