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Hi Andrew, I'm so thrilled you enjoyed staying in my family rental home for Christmas. If I can tempt you to stay again, I can offer a good discount. Kind regards, Carol

Hi Robin, I am delighted you enjoyed staying in my family rental home and hope I can tempt you to stay again soon. Kind regards, Carol

Hi Michael, Fantastic, I am so thrilled you enjoyed staying in my family rental home and thank you for your great review. It means so much to me knowing guests enjoy their stay as much as I do, thank you. If I can tempt you to stay again I can offer a big discount. Thank you for being wonderful guests. Kind regards, Carol

Hi Brian, I am delighted you had a fabulous time staying in my family rental home. Thank you for being a wonderful guests. If I can tempt you to stay again I can offer a discount. Kind regards, Carol

Thank you Paula. Kind regards, Carol

Hi Kellie, I am so pleased you had a great vacation and enjoyed staying in my family rental home. Thank you also for the fantastic review. I hope I can tempt you to stay again soon. Kind regards, Carol

Hi Terry, Thank you for your great review and I am so pleased you had a great time in my family rental home. I hope I can tempt you to return and if so can offer a god discount. Kind regards, Carol

Hi Graeme, Thank you for your review and I am so pleased you enjoyed staying in my family rental home. Kind regards, Carol

Thank you Laura for being a great guest. I am so pleased you enjoyed your stay and hope you will return soon. Kind regards, Carol

Hi Diane, Thank you for the great review and I am thrilled you enjoyed staying in my family rental home. I hope I can tempt you to stay again and if so can offer a discount as returning guests. Thank you for being wonderful guests. Kind regards, Carol

Hi Ben,. I am delighted you enjoyed staying in my family rental home and considering returning at some stage. Thank you for the very positive review. Kind regards, Carol

Hi Laura, I am delighted you enjoyed staying in my family rental home and thank you for being wonderful guests. If I can persuade you to stay again I can offer a good discount. Kind regards, Carol

Thank you for this fabulous review and delighted you enjoyed staying in my family home and I hope I can tempt you to stay again. Kind regards, Carol

Thank you for your positive review and delighted you enjoyed staying in my home. I hope we can tempt you to stay again. Kind regards, Carol

Hi Ellen, I am thrilled you enjoyed staying in my family rental home. Apologies the spare toilet rolls were not in the bathroom cabinets as management company usually ensure supply and also soap. I will raise this issue with them, this is the first occasion I have received this issue and no doubt a slip up. If you book a return, I will ensure there is a grocery welcome pack with my compliments. Kind regards, Carol

Hi Patricia, I am thrilled you enjoyed staying in our family rental home and thank you for the positive review. Thank you also for bringing to my attention the small broken items and I will arrange to have these replaced immediately. Kind regards, Carol

Hi Kristina, Thank you for bringing this to my attention and the management company has removed the waterproof cover on the mattress.

Hi Sam, Thank you for your great review and I am delighted you enjoyed staying in my home. It means a great deal for our guests to enjoy their stay as much as we do in our family home. I have already replaced the TV remote, thank you for advising. I hope I can tempt you to stay again soon. Kind regards, Carol

Hi Diana, Thank you for your review and feedback. I am delighted you enjoyed staying in my family rental home and hope I can tempt you to stay again. Kind regards, Carol

I am disappointed my family rental home did not meet your expectations, your review is the only negative one received. My management company instantly reacted to your late request, after check in, to add pool heat. I had contacted you upon receiving your booking to clarify if you would like pool/spa heat and this option was not taken at the time. The pool/spa heat if requested is switched on the day prior to arrival. On this occasion due to your late request, management company switched on heat same evening shortly after your arrival, left the heat running all night at 85 degrees pool, 104 spa, to accelerate the warmth for you to enjoy next day.

Hi Gail, Thank you for your review and I am pleased you had a enjoyable stay in my home. My family rental home offers a private pool and spa, but not a hot tub which I clarified at the time of booking. I also advised pool/spa heat is optional but if chosen during the winter months, if there is an usually cold air temperature at the time, this could have an impact on the water temperature. I was in the spa last New Year and it was lovely and warm, but the air temperature was unusually warm for the time of year. The property manager confirmed the personalised door code on the check in information I sent you was correct, but to speed up the process as the gentlemen was struggling to gain access, she gave him an override code. I hope I can tempt you to book again and if so will good a goodwill discount. Kind regards, Carol

Hi Nancy, Thank you for your fantastic review. I am thrilled you had a great vacation and enjoyed staying in my family rental home and it gives me great pleasure knowing guests enjoy staying in my home as much as my family and I do. I hope I can tempt you to stay again very soon. Kind regards, Carol

Hi Jim, Thank you for your fantastic review and I am so pleased you had a great vacation staying in my family rental home. I hope I can tempt you to stay again soon. Kind regards, Carol

Hi Robyn, I am thrilled you all enjoyed staying in my family rental home. Thank you for the great review and I hope I can tempt you to stay again soon. Kind regards, Carol