Privat pool, havudsigt, Juridisk villa

Thanks so much for your lovely review. We try our best to ensure that our guests have the best holiday possible. It would seem that we have achieved this in your case, Craig, we're so glad you enjoyed your stay so much. We will happily welcome you back any time. Jackie & Steve

Merci pour votre excellente critique. Je suis désolé de la poussière sous le lit et j'ai contacté mon entreprise de nettoyage qui a promis de redoubler de vigilance à l'avenir. Sur la climatisation, nous les réparons deux fois par an, mais après discussion avec le critique, je crois que ce n’est qu’une unité et que c’est celle qui a soudainement cessé de fonctionner (heureusement quand j’y étais à l’époque). incommodé) et je l’ai fait remplacer. Donc, je pense que l'odeur peut avoir été un avertissement qu'il était sur le point d'échouer.

Merci pour votre commentaire et je suis content que vous ayez apprécié vos vacances. Je suis désolé que vous ayez senti des odeurs désagréables. J'étais là la semaine dernière et j'ai enquêté. Il y avait un tuyau délogé dans le système et est maintenant corrigé. J'aurais aimé que vous nous ayez alertés à ce moment-là parce que nous aurions pu envoyer quelqu'un pour le vérifier et le réparer immédiatement.

Thank you for your review, it is much appreciated and we really hope you enjoyed your holiday. We will answer the points you made in the order you made them. We have not had a problem with the Wi-Fi and use the chromecast to stream Netflix but because you have had a problem we are asking our supplier to increase the speed from 3mbps to 6mbps, thank you for pointing this out, it is important. There is a satellite dish for the house but it was all disconnected when we had the property completely re-wired last year, we did not advertise as having DTT however we do intend to reinstate the dish by the end of the year. The house was built in the 1970s and it has the original bathroom tiles which we personally love and will not be changing but we have re-grouted, installed new accessories and have arranged for the taps for the sink to be replaced. The freezer - I think something is lost in translation because the freezer door does open but it hits the wall so getting the drawers all the way out may have been difficult due to the positioning. We noticed this when we were there last weekend and re-positioned the appliance. On the condition of the steps, (I translated from Spanish to English so this could be in the translation)they are not unstable but they are rough because they are built from stone so are not completely flat in some places. Again, this is an original feature which we like but we have installed handrails all the way down to the pool. The barbeque is dual fuel, you can use it for either gas or charcoal, this may not have been obvious.