Lake House nær Sleeping Bear Dunes

We are so happy you enjoyed your stay and hope you come back again!

We are so happy you enjoyed your stay! We hope you can come back again.

We are so happy you enjoyed your stay and hope you can come back again!

This renter never called and discussed any of these issues during their stay. We are very accommodating and always strive to make every renter happy, as you can see from every other review. It is impossible to fix something when you are unaware that it is broken. Since there is a very limited time between renters throughout the summer, we strive to do our best to keep up with repairs when we are told of them. SEAWALL: We fully disclose the fact that there is a seawall between the sand and the water. The picture on our site, not only shows the seawall, but also shows the width of the sandy area. We have never tried to mislead a guest to the amount of sandy area provided. We do a very thorough spring clean each year, which includes the carpets, rugs, curtains, etc. We obviously do not have time to wash the curtains each week between renters, but find it hard to believe there would be thick dust accumulated since spring. We also can not re-carpet a room between renters when a stain occurs, and therefore, have added NEW, CLEAN throw rugs if stains occur during the season. The "white" couches have never been white. They are taupe, leather couches. There is no "toy shed". There is a shed at the house that stores some tools and lawn supplies for owner use. The oven is fully functional and working. There is a toggle switch that sometimes gets switched off, inadvertently by the renter, however, had we received any mention of this during the stay, it could have been immediately resolved. There is also a toaster on site that is located in one of the kitchen cupboards instead of on the counter. By the end of our season, screens do tend to get ripped and the sliding door gets abused. We get them repaired when we are made aware of them. The security deposit was mailed back. Had we been informed that it was not received, we would have been more than happy to pay the stop payment fee to their bank. However, we were never informed of it. Overall, we received no phone calls or requests from this renter throughout the week. We do our best to keep our guests happy as you can see from our other reviews.

We are so happy you enjoyed your stay at The Lake House! We apologize for the inconvenience of running out of supplies. We usually supply both toilet paper and laundry soap to our guests. It always gets a bit difficult by the end of the summer to make sure all the supplies are there.