Sunrise Mountain Village -Northstar B-1-Ski i Ski Out

Dulce, thank you for the great review! We’re so happy you loved your experience and can’t wait to have you back for your next reservation with us. Until then, we’re here if you need anything.

Thank you for the fantastic review! We’re so glad to hear the home met your expectations and that you found it clean and cozy. We really appreciate you sharing those helpful ski-in/ski-out tips—future guests will definitely benefit from that insight! It’s great to know you were able to make the most of the access and enjoy your time on the slopes. Thanks again for the recommendation, and we’d love to welcome you back for another stay!

Thank you so much for the lovely review! We’re thrilled to hear the home was a perfect fit for your family ski trip and that you found everything you needed for a comfortable stay. It’s great to know the slope access worked well for you too. We’d love to welcome you back for another wonderful visit!

Thank you for your feedback Lowell! We're so happy to hear that the unit was perfect for your group of 7. We hope you had a wonderful time and look forward to hosting you again in the future!

Thank you so much for your wonderful review! We're thrilled to hear that our condo was the perfect spot for your ski vacation and that the location worked so well for your group. It’s great to know you enjoyed the well-stocked kitchen, sauna, and the amenities at the sports center. We'd love to welcome you back for another stay in the future!

Thank you so much for your kind words! We're thrilled to hear that our owners were accommodating and attentive to your needs throughout your stay. Providing excellent service and ensuring our guests have a memorable experience is our top priority, so we're delighted to hear that we succeeded in delivering a 10 out of 10 experience for you. We truly appreciate your feedback and hope to have the pleasure of welcoming you back for another outstanding stay in the future!

We are glad you had a great time. I will have our maintenance check out the TV, WiFi and I will read over the direction to see how we can make them better. Thank you for the feed back.

We appreciate your review. This is not a ski on/ ski off property. The description of the property states "To access the Sunrise Village Triple Chair lift using the Sundog trail, you will need to walk out of the Northstar parking area, turn right and walk up the road about 50 to 75 yards and the trail is on the left side of the road. You will be able to ski back to the Northstar building". We are aware of the leaky windows, some cold air does come in. The are scheduled to be replaced in the spring of 2019. So glad you felt that the condo was nice and that we are responsive. With all the snow we had we need to make sure that there is a path to get out of the condo. Thank you. GetAway Vacations

Thank you for your kind words about the house and location, and I’m really sorry about the issues you ran into during your stay. The dryer smell and the lack of hot water are definitely not the experience we want for our guests, and I completely understand how frustrating that must have been. We’ve taken care of the dryer and had the hot water system properly repaired so this doesn’t happen again. We truly appreciate your patience and feedback, and we’d love the chance to host you again so you can enjoy the home the way it’s meant to be.

Dear Sherry, Thank you for sharing your feedback. We’re truly sorry to hear that your stay didn’t meet expectations — especially during a long-awaited family ski trip. To address some of the concerns you raised: • Sauna: The sauna is indeed functional. Instructions for use are included in the binder at the house, though it sounds like they may have been missed. That’s on us — we’ll be updating the binder and placing clearer signage to ensure future guests can easily locate and follow the instructions. • Outdoor Hot Tub: We completely understand the disappointment. The outdoor hot tub is managed by the HOA, and unfortunately its availability is out of our control. We’re working on improving communication around this to avoid surprises for guests. • Bunk Beds: The original twin beds in the lower bedroom were recently replaced with custom low-profile bunk beds. These were chosen specifically to accommodate the lower ceiling height in that room. While they are safe and sturdy, we understand they may not be ideal for all guests, and we appreciate your feedback. • Mouse Droppings: We sincerely apologize for this. It’s absolutely not the experience we aim to provide. We’ve since addressed the issue with professional pest control and have taken additional steps to ensure the home is clean and secure moving forward. We value your feedback and are always working to improve. Thank you again for bringing these items to our attention, and we hope you’ll consider staying with us again in the future.

Thank you for sharing your detailed feedback with us. We sincerely apologize for the shortcomings you experienced during your recent stay. Your insights are incredibly valuable to us as we strive to improve our guests' experience. We understand the importance of accurately describing our properties, and we apologize if there was any discrepancy regarding the ski-in/ski-out access. We will review our listing descriptions to ensure they accurately reflect the property's amenities and location. We also apologize for the issues you encountered with the furniture and amenities in the property. Your feedback regarding the kitchen size, furniture condition, and closet space will be shared with our maintenance team to address these concerns promptly. Regarding the sports center's limited hours, we regret any inconvenience this may have caused. We will communicate with the sports center management to understand their policies and explore potential solutions to ensure guests can fully enjoy the facilities. We're glad to hear that you found the kitchen well-stocked and that our team was responsive in addressing any maintenance issues promptly. We will continue to work hard to maintain the high standards of service that our guests expect. Thank you again for your feedback, and we hope to have the opportunity to welcome you back in the future and provide a much-improved experience.

Adam, it was a pleasure having you and your guest staying with us this pasted weekend. we look forward to having you as a return guest.