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Thx Janet! We try to respond to any texts/calls asap anytime of day. It’s one of the advantages of using an owner versus a property management company. Another reason is that we personally came up last weekend and did a midwinter deep clean and brought more things up to replace and repair. You don’t get that ever from a management company. Deep cleans are only done at the end of the season by those companies.

Thx Jonathan! We love being at the lift seconds after leaving the building. Why waste an hour of time taking the bus then walking even farther! Just parking in the winter park lots (even pay lots) is quite a walk to the lifts!

Thx Scott! We are the owner of only one condo not a management company. The advantage of an owner is that we can make your stay personal. We respond to texts/emails right away and can give good recs. We also use the condo and go up regularly. What this means is we are constantly refreshing the condo like bringing up new things (like new humidifier, coffee maker, utensils, towels, hair dryer) mid season. Or replacing lightbulbs, remotes and refinishing the hardwood floor and reorganizing the cabinets. Management companies just clean and go. We really try our best to make sure the condo is as perfect as can be. When we go up we always spend several hours doing maintenance things. We installed a fire stick so you can stream. There’s 2 coffee makers (reg and k cup), hot water maker, coffee bean grinder and crockpot. And kids dvds. But if you think the condo needs anything please let us know and we can bring it up next time.

Thx. Glad you had a great time! We try to be as accommodating as possible. You guys took the train which we know arrives in the am and leaves in afternoon. No guarantee but if there is no one checking in or out then sometimes we can let guests check in early or out late depending on cleaners schedule so you can leave stuff in the condo.

Thx. It is quiet because it’s at the end of the hall and it’s a penthouse with no units across from us. Other units deal with people talking in the hallway, buses backing up, or trains (in the riverside building, we are slopeside building). I’ve been going to copper (due to friends) where you have to park and ride a bus. Such a drag and waste of time. We love being able to ski down to the gondy in a few seconds.

Thx. We love being able to ski to the lift in 3 seconds then skiing back in for lunch, taking of our boots, and relaxing.

Thx Debbie! We’ve put mattress toppers on to make it as comfortable as possible!

Thx Lisa! I’m staying in steamboat now 2 miles away from the base. It takes at least 45 min to wait for the bus, get there then walk through the village whereas at the zephyr I’d be on skis in a minute. Same would happen staying in downtown WP. Family is still sleeping. It’s too hard for me to take a run and come back. Wish I was at the Zephyr! It’s so convenient!

This applies to ALL units in any location. During the course of the season renters will damage things and not tell us. Every time we come up after a few weeks of use we have to repair/rearrange things. This is the advantage of us being an owner and not a management company. We address and come up regularly to make sure the condo is in working order. In this situation from the time we came up to when you stayed the damage had occurred unbeknownst to us. But as soon as you communicated these issues we fixed it the following weekend-the closet door was broken despite a sign saying to be careful- we have found a solution. The drapes were torn by someone. That has been replaced. Pans were replaced. The handle controlling the blinds was broken and we fixed that. In addition we performed a midwinter deep clean cleaning the windows and under the sofas and redoing hardwood floors. I doubt you get this immediate response from almost any other condo. We rely on guests letting us know if anything needs attention and will address it but sometimes please understand it cant always be fixed the same day as things need to be ordered. Also to be fair there were several guests before and after you that had no complaints whatsoever.131 reviews can’t be wrong. This is more of a glass half empty review. What about the positives like our unit is quiet renovated no noise from the train as in Riverside, the sno cat , or people in the hallway (we are an end unit with no one across from us).