Neptune @ Culburra - Absolut strandfront - Fantastisk udsigt - Kæledyr tilladt

The views are something special, and it's great to hear the home comfortably fit your large group. We look forward to welcoming you back.

Thank you for the fantastic review. We are so glad there was plenty of room for all three families and that the private staircase to the beach added to your stay. We hope to host you again.

Hi Anthea, so happy you felt this way during your stay! Thanks for a great review of Neptune.

Thank you very much Nicole for your sincere review of your recent stay at Neptune. It's great to hear that you and your family members enjoyed. We apologize for any inconvenience you experienced during your stay and we really appreciate you bringing this issue to our attention. Again, thanks for your kind words and we look forward to welcoming you back in the future.

Thank you for leaving a review. We are glad you were able to have a beautiful Mother's Day with your family. Hope to see you again soon.

Thank you so much for your kind words! We're thrilled to hear that you enjoyed the location, outlook, and comfort of your stay. Your recommendation means a lot to us. We hope to welcome you back soon!

Hi Bethany, We are very pleased that you had a good stay overall. However, I apologize for the inconveniences that you experienced during your stay. Thank you for your positive comments and look forward to seeing you soon.

It sounds like the property provided the perfect setting for your family's long weekend! An open plan layout with a view must have been stunning, and having a games room to keep the teenagers entertained is a brilliant touch. It's lovely to hear that everyone, including your fur baby, had a great time. A summer getaway there sounds like a fantastic idea! Imagine enjoying the beautiful surroundings in warm weather. We hope you can comeback to this holiday house for another south coast getaway!

Thank you for sharing your feedback. We’re pleased to hear the view made the stay memorable, as the location is certainly a highlight of the property. Holiday homes do experience regular wear and tear due to frequent guest use, and maintenance is carried out on an ongoing basis as required. If any items such as appliances or doors require attention, we encourage guests to notify us during their stay so our team can assess and address the matter where possible. As outlined in our booking terms, issues should be reported at the time so we have the opportunity to respond. Your comments regarding the BBQ, coffee machine and general maintenance have been noted and passed on for review.

Thanks for leaving us a great review. It makes us happy to know you enjoyed your stay so much, the games room is definitely a great space! We are working closely with our homeowner to make updates where possible so that we're always improving. We look forward to having you again.

Thank you for taking the time to share your detailed feedback about your stay at Neptune. We are genuinely sorry to hear about the number of issues you encountered - the cleanliness, cookware, BBQ, bathroom door, sink and front door are all items that should have been in proper working order, and we sincerely apologise that they were not. This does not reflect our standards and we are investigating all of the concerns raised with our maintenance and housekeeping teams. We appreciate your honesty and will use your feedback to make the necessary improvements.

Thank you for leaving a fantastic review, we’re delighted you had a comfortable stay. Nothing is more important for a holiday than a cosy house with the best amenities. We hope you stay with us again soon.

Thank you for your feedback. We're glad you enjoyed the accommodation overall and that reported issues were promptly addressed during your stay. As outlined in our terms, we rely on guests to report any concerns at the time so they can be resolved. We’ve noted your comments regarding the BBQ and stove and will follow up with our cleaning team to ensure standards are upheld.

Thank you for leaving us a great review. We’re very pleased to hear your group had a great holiday experience with us. Our customer service team is the best in the business, thanks for appreciating the job they do!

Thank you so much for your kind words. We’re happy to hear you had a lovely stay, and can’t wait to have you back with us on your next holiday.

Thank you so much for your kind words. We’re happy to hear you had a lovely stay, and can’t wait to have you back with us on your next holiday.

Hi Thi, thanks for your feedback and we're glad you had a great time at Neptune. Our housekeepers have said there is not an issue with the games room door at the moment, so this must have been rectified. The housekeeprs also hose down the main windows across the living room area at each clean as the salt air from right on the beach unfortunately is not something we can avoid. If it's an issue when. you are there, you're welcome to just give them a hose down. From time to time we will do full spring cleans on the properties and this is somthing we're looking at at the moment.

We’re glad you had a great time. It makes us happy to know you enjoyed your stay, so thanks for leaving us a review, and we hope to have you holidaying with us again.

We’re so glad you enjoyed your holiday, thank you for taking the time to leave us a review. We’re extra glad you got the most out of the area, it sounds like you love it as much as we do

We’re glad you had a great time. It makes us happy to know you enjoyed your stay, so thanks for leaving us a review, and we hope to have you holidaying with us again.

Thanks so much for leaving us a stellar review. We’re happy that you chose to stay with us, and hope to have you back again soon.

Thanks so much for leaving us a stellar review. We’re happy that you chose to stay with us, and hope to have you back again soon.

Thank you for choosing to stay, and for leaving us a stellar review. We’re pleased you enjoyed your stay, and hope we see you on another holiday with us soon.

Thank you for choosing to stay with us, and for the wonderful review. We work hard to make every holiday enjoyable, so it’s great to hear you had a fantastic time.

Thank you for taking the time to leave us a review. We’re glad you loved the place and had such a cosy stay. Don’t hesitate to get in touch when planning your next holiday.