New-Eagle River House på Dam Lake med Pontoon Rental

Hi Sonja, thank you for sharing your feedback. We’re glad you found the house spacious and well-stocked for your stay. The homeowner has reviewed your comments and wanted to clarify a few things for future guests:- This property is part of a condo association, so there are neighboring homes nearby. We apologize if this wasn’t clear from the listing photos, and we are available to answer any questions about the property setup prior to booking.- We apologize for the inconvenience with the sinks. We have scheduled a plumber to address this right away to ensure they’re functioning properly for future guests.- We are coordinating with the cleaning team to address the windows and plan to assess the porch and storm door for any necessary repairs.- For clarification, the clocks in the home are decorative pieces and do not require batteries. Additionally, there is a binder on the table with information on local dining, activities, and nearby medical facilities. We encourage guests to reach out if they need assistance locating this resource.We appreciate you bringing these items to our attention. Your insights help us maintain a welcoming and comfortable space for all our guests. Thanks again for your feedback and safe travels!

Hi Gretchen, we want our guests to rest easy when they stay with us, and we apologize you experienced some issues during your trip. We followed up with the homeowner after reading your feedback, and they wanted to share the following: -We are delighted to hear that you found our home beautiful. -We apologize for any inconvenience caused by the lack of supplies. We have informed our cleaners about this issue. We wish you had reached out to your guest contact, we would have been happy to bring you extra supplies. Thanks for taking the time to leave your review.

Hi Douglas, we take it seriously when guests let us know that we missed the mark. We followed up with the homeowner after reading your feedback, and they wanted to share the following: - We apologize for the cleanliness issues you encountered, particularly the pet dander, refrigerator, and dog food under the couch. Besides the dirty stove, these issues were not reported after frequent exchanges with our guest contact. - We are committed to maintaining high standards for our pet-friendly property, and our cleaning team has been notified to ensure this does not happen again. - We encourage guests to reach out to us while they are in residence with any issues so that we can address any concerns quickly for a most comfortable stay. We would have done everything we could to resolve them immediately so that you could enjoy the home. Thank you for sharing your review. Your feedback assists us in understanding a guest's perspective and improving wherever possible.