North Shore Kauai Villa med storslået udsigt 24. august-14

Thank you for your great review. We hope to see you again soon!

Thank you so much for the kind words! We’re thrilled to hear you loved the neighborhood, the ocean views, and especially falling asleep to the sound of the waves—that’s one of our favorite parts too. It’s wonderful to know the space helped make your stay so enjoyable. We’d be delighted to host you again anytime!

A big mahalo for your 5-star review and kind words! We loved having you as part of our Ohana and hope you had plenty of time to relax, explore, and make unforgettable memories. You’re always welcome back, our door (and hearts!) will always be open.

Mahalo you for your review! We’re so glad you enjoyed the home, the view, and your overall stay. We’re very sorry the hot tub wasn’t working during your visit and understand how disappointing that was. The issue has since been fixed, and we appreciate you bringing it to our attention. Thank you again for your feedback and recommendation!

Mahalo for the wonderful review! We look forward to hosting you again in the near future. ~PVR

Mahalo for the amazing review! Our team looks forward to hosting you again in the near future. ~PVR

Thank you, Jaimie. You are Wellcome at any time.

Mahalo for the wonderful review! We look forward to hosting you again in the near future. ~PVR

Thank you for your wonderful review! We're so happy to hear that the property exceeded your expectations and worked well for your family trip. It's great to know that everyone enjoyed the space and amenities. We appreciate your feedback on the pillows and will take it into consideration. We’d love to welcome you back in the future!

Mahalo Scott! We are so happy you enjoyed your stay at this beautiful property! We'd be delighted to host you again next time you visit the Garden Isle! - Princeville Vacation Rentals

Mahalo for the helpful review! We will address these items immediately. Can't wait to host you again in the near future. ~PVR

Oh Dear! Our first negative review. We’ll address the issues in the order raised: AIR CONDITIONING: Surf Song’s four bedrooms are now all air conditioned, but A/C was never offered to this guest as it wasn't yet planned in April 2015 when he booked. We had a very warm summer in 2015 and so decided to install A/C. It was installed when we had a gap in rentals after this guest's Fall 2015 stay. OUTDOOR SHOWER: The West ocean side master bedroom bathroom is indeed outside; in a fully enclosed extension of the bathroom at the same floor level, with delightful ocean views. It’s clearly shown in our photos and our guests love it, and as Surf Song now has four bathrooms, there are 3 indoor bathrooms as well. BEACH PATH: Below the house is one of the North Shore’s least used and most accessible footpath - only beaches. All Princeville beach accesses are steep in places and require care and sensible footwear. This access is partially paved and we the children have been happily using it since they were 6 and 8. DAMAGE is likely the reason for this negative review. We have found that our new system of a damage waiver at a modest cost makes for relaxing stays on both sides, so we no longer take damage deposits. Surf Song is not a party house but rather a beautiful place offering a breathtaking ocean view, for people to share a reserved experience, with a large group if desired. The large number of people staying here may have been focused more on partying than appreciating the beautiful premises and furnishings, as evidenced by significant damage, which was in fact observed mid stay. The damage charges we withheld from the deposit were less than half the actual costs of recovery and the guest was quickly sent photos, a very conservative estimated accounting and a refund of the balance. OUR HOPE is that potential guests will weigh this review against the many enthusiastic reviews, and rest assured that we are diligent in advertising and property management, and respectful in guest relations.Sincerely, Simon and family.

We’re glad the these and other recent guests had a great time and appreciate all their kind comments, especially since several groups experienced some of the unusually wet weather we have had recently. These weather systems have been island if not State wide. Princeville, above the beaches and rivers, has been spared the worst, but Hanalei has at times been inaccessible due to bridge closures. Recently and sadly it suffered extensive flooding. This has been very untypical weather. It is not what you should expect for your vacation! The path to Sealodge Beach below Surf Song is slippy and best avoided in wet weather, but fine when it is dry. The descent over a few boulders onto the sand is short and straight forward when dry. Of course this is subjective but my kids have been going down since they were 6 and I still go often at 64. Sealodge is a great snorkeling beach on a calm day, and unusually secluded, but since Surf Song is surrounded by so many beautiful beaches, you can just look out at the ocean in the morning and enjoy picking the one that suits you best that day, according to weather and planned activities. Anini, close by and sheltered by the longest reef in Hawaii, is a great example which we love too.

Mahalo for the helpful review! Sorry about the door code sometimes not working. If you call our 24/7 customer support team anytime day or night, we can easily reset the door code and make sure it works again in no time. Not too sure what happen with your request for directions to the beach. Again, you can contact us by email, by Airbnb or Vrbo message app, and by calling our customer support team 24/7. Thank you for reporting some maintenance issues which we address immediately when possible. We look forward to hosting you again in the near future. ~PVR

Aloha Jeff! Thanks for sharing some recommendations to make this property spectacular. We have addressed these items with the owner of the property and as a result have fixed the sprinkler system, installed a new washer and fixed the ice maker. We hope to welcome you back to stay with us at this property or any of our 70+ vacation rental units on Kauai. Mahalo! ~Princeville Vacation Rentals

Mahalo for the amazing detailed review! Our future guests appreciate this and we appreciate you. Our team looks forward to hosting you again in the near future. ~PVR

A real pleasure of renting Surf Song is turning out to be meeting the lovely people who stay with us. Thank you, Randy and family. You were perfect guests. I was touched when the whole family came out to help me choose the right bowls for the rain chains and appreciated your patience with such things as the new ping pong table being so new that you had to wait for me to assemble it. We have now completed our renovations and are delighted that you are planning on coming back to stay. We will try to exceed your expectations again!