We had a fantastic time staying here as a group of 6 adults and 3 children aged 9-12. The owner was there to greet us on arrival. If/when necessary, we initially communicated via the agency, but he was always on hand whenever needed and extremely friendly and helpful. The pool is a good size, the location is great, with the beach right on your doorstep, along with a good selection of bars and restaurants. There are loads of cycle hire places around too and it would be a good base for cyclists - and runners. The bus transport, also on the doorstep, is really easy and we went to Palma, Arta, Alcudia and Port de Pollensa on the bus. There are lots of (more expensive) Spar supermarkets very nearby, and a (cheaper) Eroski and Lidl, 20 and 40 minutes walk away respectively - an easy bus or taxi ride away. It was very hot while we were there but the air conditioning units in each bedroom and the main living space were very effective. We very much enjoyed our stay.