8/10 Udmærket
Breauna K.
2. april 2024
Synes godt om: Rengøring, indtjekning, beliggenhed, annoncens rigtighed
Would stay again pending the following improvements
We booked for 10 nights and had some communication issues with the host/management company during our stay. A few time-sensitive messages that went unanswered across all contact platforms: Whatsapp, VRBO, and their website messaging platform for a few days. But once we reached out via direct email their responses were prompt and customer service was excellent. They really took care of us and remained accountable to the issues we encountered, moving us into a bigger/nicer unit due to our original unit having an overwhelming mold issue. Assuming they properly treat the mold issue in this unit, I wouldn't hesitate to book here again. It was super spacious, and modern, with a great layout for 2-4 people to relax and feel comfortable. Also, one of the few places with an elevator! Unfortunately, our request and initial confirmation to extend our stay one more night was lost in the earlier miscommunications, so we had to abruptly leave when the maid came..but there is a hotel directly next door, and considering we did move units mid booking we don't fault the company too much for that.
Overall would book again, if mold and communication gets improved! Very easy fixes I have no doubt they will rise to ◡̈
Breauna K.
Overnattede 8 nætter i marts 2024