The surfies point house is a cute and cosy house in an amazing location on Phillip Island and we did enjoy our stay there.
However, there were a few things that dampened our stay:
- only after booking the property for a 5 night stay we were asked via email to provide all our own bedlinen , pillow covers and all towels. This is not mentioned on the property's amenities or description prior to booking. Not a big deal as such but we were planning to travel light given we only stayed 5 nights and had the car full with 4 people and a dog. That is a lot of bedding and towels to bring!
- only after booking we were told that we had to do the full clean of the house before we left! We were asked to do the usual of putting all clean dishes away, wipe the kitchen down and do a general tidy plus also: vacuum and mop the whole house and clean the bathroom, toilet and fridge.
- we used the oven once during our stay and found some old roast potatoes in it - not a nice find and goes to show that having a cleaner clean the property might be better for all involved than having guests do the cleaning themselves; we discarded of the potatoes (I think that's what it was) and cleaned the oven tray
- during our cleaning of the house before we left we noticed that the house provided a vacuum and mop, but no bucket or floor cleaner. So we vacuumed and then used kitchen paper towels to wipe the floors as best as we could
- the cold water kitchen tap handle came off when we first used it which is not a biggie but gave us a shock and I just want to mention it here as this is how we found it
- the fridge was not clean when we arrived so we didn't go overboard in cleaning it before we left
Overall we had a nice and relaxing stay but the above points should be addressed or at least be mentioned in the property's description so people are prepared before renting.