6/10 Okay
Richard F.
4. okt. 2020
Synes godt om: Rengøring, indtjekning, annoncens rigtighed
Synes ikke om: Kommunikation
Disappointment...
Unfortunately, our stay was badly marred by a broken hot tub and the bizarre nature of subsequent events. When the hot tub was turned on, it drained to a level below the jets and steps and to use it would have required sitting on the floor of the tub enduring jet spray to the face. We requested that this be repaired and events took a dark turn. The pool repairman arrived, stated that he was extremely busy, needed family time and the hot tub was fine. There was no change in its drainage, continued to be unusable. A repeat request for repair was made to the owners specifically asking that the repairman return on an afternoon we had planned to be out golfing. The subsequent afternoon we were lying by the pool in bathing suits assuming privacy when the repairman appeared on the pool deck with us: totally unannounced. He did not respond to a greeting but was deliberately mute, obviously sullen and a mix between laughably childish and weirdly threatening. After his departure and our attempt to use the hot tub again, there was no change in hot tub functionality. The owners were notified of this outrageous behavior and they responded: “ we have complete confidence and trust “ in his service. Add to this the noisy, non-stop sound of a gurgling pool drain when in the outdoor area, which the owners state is the norm for this system. Beware this rental.
Richard F.
Overnattede 7 nætter i september 2020
