Goodstays Queenstown

Thanks so much, Sally. It was our absolute pleasure hosting you, and what a wonderful review! We’re so pleased you enjoyed your stay and hope we get the chance to welcome you back next time you’re in QT. Warmest regards, the Goodstays Team

Thanks Lauryn Really pleased to read that you had a lovely stay and enjoyed your first visit to Queenstown. See you next time! Warm Regards Goodstays

Really appreciate the great review of Central Lake Views, thanks

Thanks Leslie Happy to hear you enjoyed your stay here in Queenstown, hope to welcome you back next time you are this way. Take care and all the best. Goodstays

We are always pleased to hear that our guests were comfortable and enjoyed their stay. A return guest is always a good sign of a great property.

Hi Laura Really appreciate your amazing feedback, it is always so good to hear that our guests have enjoyed their time here in Queenstown and their stay with us. Goodstays Queenstown

Glad you enjoyed your stay! We have updated the directions, now. Warm regards, the team at Goodstays.

Thanks Kylie, really glad you found the property to your liking and had all you needed. We appreciate your review and so glad you enjoyed your stay. Kind regards, Goodstays

Hi Michelle, Thank you so much for taking the time to write a review, we are so glad you enjoyed your stay with us, we will be sure to take on board your suggestions. Warm Regards, Teresa Goodstays Queenstown

Hi Adam Firstly, we are truly sorry that you feel the process let you down. I am sure that time was extremely stressful for you and your family. Looking back over our correspondence, in all our communications we were sympathetic to your situation and provided you with all the necessary supporting documentation for your insurance claim without delay. As your reservation had not officially been cancelled, we also provided you with a letter to add to the claim. We do appreciate your feedback and will certainly take it on board for future interactions of a similar nature. Best Regards, Goodstays.

Thanks Corrinne Apologies you felt our communication was rude, having looked back over our messages I cannot see anything that would indicate or make you feel that way. All queries were answered promptly and always with please, thankyou's and warm regards. The location of the home and the walk into town is something out of the home owner and our control, to get the wonderful views that properties in Queenstown offer does come with steep hills that need to be worked around whether in hiring a vehicle, Uber, Taxi or walking, if fit and able bodied enough. The 6 Star exclusive hotel next door is private property and does not allow for the public to utilise their guests access so not an option. Thanks again Corrinne, All the best for the remainder of your travels Goodstays

Thanks Roger, we really appreciate the thought and detail that went into writing and sharing your feedback. We were pleased to hear that you and the family enjoyed your time in Queenstown, we are glad that the property and its location suited your needs well. We totally understand the challenge with parking a larger vehicle, you can park outside the garage door as long as it does not block access to and from the complex by other vehicles. Our listing description does describe the three bedrooms as follows: Master Bedroom: 1 x King with ensuite, Bedroom 2: 1x King & Bedroom 3: 1 x King. Council does require a waste management plan be in place for short term visitor accommodation, the general waste allowance of 150 Litres per 7 days being slightly more than the weekly allowance using the council bin collected weekly. It is just cleaner and more efficient for us to manage the waste by collecting it and disposing of it at the transfer station, this avoids overflowing council bins when guests arrive outside of weekly bin collection day. As advised the dry-cleaning fee was for the King mattress topper, due to the blood having seeped through the sheets onto the topper rendering it unavailable for the next guest's stay. Thanks again Roger, all the best to you and your family Warmest Regards, Goodstays

Thank you for your review, Doug. We are thrilled to see you were satisfied with both the accommodation and the service provided by Goodstays. We hope you choose to stay with us again! - The Goodstays Team

Thank you for your review and kind words. We are very glad to hear you enjoyed everything the property had to offer during your stay. We hope you choose to stay with us again! Warm regards, the Goodstays team,

Wonderful review, thankyou Neil!