NY! Dtwn Home m / Grill: 5 Mi til Garden of the Gods

Thank you so much ! So glad to have you !

Thank you so much!!! So happy you enjoy our home!

Yea ! Thank you !!

From the owner: ''All the doors have been changed! Completely redone! Sorry for any issues.''

Thank you so much !!!

Hi Terry, we truly appreciate you sharing your thoughts about your recent stay. Your feedback is essential to us, and we've relayed your comments to the homeowner, who would like to address the following:-The coffee pot was left unplugged for safety reasons, a common practice in many hotels. It simply needed to be plugged in for use.-It appears that a pet was brought into the property during your stay. Please note that we have a strict no-pets to ensure the comfort and safety of all guests. This required us to perform a hypoallergenic cleaning of the property.Our commitment to providing an exceptional stay remains steadfast, and we eagerly anticipate hosting many more satisfied guests.

From the Owner: "We have spoken to the cleaners about this — they are supposed to provide a fresh sponge for every stay. We’ve also asked them to leave two dish towels. Thank you for the feedback!"

Thank you so much !

Hi Ed, we’re sorry your stay fell short of expectations. We followed up with the homeowner after reading your feedback, and they wanted to share the following: - We use professional photography for the home, so the features you see on the listing are accurately advertised. We do not advertise having these amenities but would have been happy to provide you with what we could have, had you reached out during your stay. - We do have metal garden stays that are in the ground but nothing is sharp or protruding. We're very sorry to hear of the damaged tire and wish you would have let us know during your trip as we would have been happy to assist. We do all we can to make the best possible stay, and we look forward to this property hosting many satisfied guests.

We’re sorry to hear your stay wasn’t what you hoped for. The home is from the 1800s, so it does come with some quirks, but we’ll be looking into the concerns you mentioned to see where improvements can be made. We’ll also follow up with our pest service about the gnats and keep an eye on the property’s upkeep. We’re glad you enjoyed the amenities and our team, and we appreciate your feedback as it helps us do better for future guests.

Hi Melanie, we take guest feedback seriously and passed your comments on to the homeowner who would like to share the following: We are sorry to hear that you did not have the five-star experience we endeavor to provide our guests. - It saddens us to hear that you weren't pleased with the neighborhood as it's near a church and a family of four next door - Comfort for our guests is important and we have placed fans in each room to assist with the air-conditioning when the house has several guests - We wish you had reached out to the Guest Contact during your stay if there were any issues you needed to be addressed. We would have done everything we could to resolve them immediately but were not given the opportunity as we didn't receive any communications - To ensure transparency, we have verified that the listing accurately advertises the amenities and a dishwasher isn't listed Thank you for sharing about your stay. We truly go above and beyond for our guests, and we are confident that future guests will have excellent stays.