We had a five-night stay with 10 guests at the Blanchard Estate in early August. Before arriving, on the morning of our first scheduled night (Sunday, August 9th), I received a text from ITrip saying that the air conditioning was not working at the larger house (the Blanchard Estate has two houses). I requested a time frame for having the A/C fixed and Chris at ITrip could not provide an estimate but said he would provide an update the next day (Monday). Upon arriving at the house, the temperature was close to 90 degrees inside as all the windows had been closed. In short, I continued to contact ITrip get the A/C repaired, but received little to no communication from them. A technician finally arrived at 8 pm on the third day (he mentioned that the group before ours also had A/C problem (not sure if it was for their entire stay or just the end)). He was finally able to fix the A/C. In summary, for three of our five days, we did not have A/C and the response from ITrip was less than lackluster. They had the gall to email me and text me on how our stay was going and to push for a 5-star review (clearly that is not happening).While the location of the property is lovely (view, vineyards, proximity to wineries), the ongoing maintenance has been neglected. I won't go into detail except to say that there were a number of unrepaired items.All in all, a very disappointing experience with the lack of A/C and the responses by management.