Newly renovated home in much sought after Montego Bay Community. 2 Pools and tennis

Thank you Grace

Cleaners are the backbone to the properties during prime season. We all work hard to prepare the properties between guests. You sent me the list and I forwarded onto the cleaners. I appreciate you! Grace

Thank you, The trash can is out of our control however has been discussed with the owner of the property. (I agree there needs to be a lid). The cleaners work hard especially being a pet friendly property they work hard to be sure that all of the remnants of dog hair is removed between guests.

Thank yuo, Grace

Thank you, Grace

Thank you. The property is pet friendly and requires more attention to details. We’ve spoken with the cleaners. When a reservation is made lodging docs are sent which includes the option to contact a linen service company if you request linens. (As I recall your email address was not working and you provided me an updated email address, which I thank you for). Many guests still prefer bringing their own sheets and towels knowing they have actually been washed and clean. We do not recommend using the keyless entry to properties we’ve found owners do not regularly change codes between guests and this to me is a huge safety concern. My office is only 4 blocks from the house and we provide local newspapers, coupons and a streamlined check in process. We also enjoy meeting the guests and the person to person k reaction, we find, creates a connection. I am sorry about the owner having to pick up her crib and toiletries so late in the evening… you were gracious to allow her access after you returned from dinner. I appreciated your kindness and understanding and also thank you for leaving the property clean. We hope to see you again in the future. Grace.