Million Dollar Views !! Oplev Luksus på det fineste-Nyrenoveret 2018!

Thank you for sharing your feedback. We sincerely apologize for the discomfort caused by the air conditioning issue on the third floor and understand your frustration that it was not resolved during your stay. Our team did make efforts to address the issue, including contacting a third-party vendor after our in-house technician was unable to resolve it. Unfortunately, scheduling and availability for outside vendors are not always within our direct control. However, we understand how disappointing it was that the repair was not completed before your departure. We regret that this impacted your experience and appreciate you bringing your concerns to our attention. Warm Regards, Benchmark Management

Thank you for sharing your feedback. We sincerely apologize for the condition of the home and the concerns you experienced during your stay. We understand how upsetting it must have been to encounter these issues, especially when traveling with your family. We take reports of water intrusion, moisture, and potential mold concerns seriously, and we appreciate you bringing these matters to our attention. We would welcome the opportunity to review the list of concerns and photos you mentioned so they can be shared with our management and maintenance teams for further assessment. We regret that your experience fell so far short of expectations and appreciate you taking the time to provide this feedback. Warm Regards, Benchmark Management

Thank you for your kind review! We are so glad you enjoyed your vacation and had an excellent stay with us. We truly appreciate your support and look forward to welcoming you back again soon! Warm Regards, Benchmark Management

Thank you for taking the time to share your detailed feedback, Marie. We are glad to hear that the home provided a great space for your group and that you enjoyed the beachfront location and would consider staying with us again. We sincerely apologize for the confusion regarding the bedroom and sleeping arrangements. We understand how stressful it must have been to discover that the accommodations did not match your expectations after planning for your entire group. We are reviewing the listing information and will also address the concerns you mentioned regarding the condition of the home, cleanliness, and back door. We appreciate your understanding regarding the inconveniences and your recognition of the overall value and space the home provided. Your feedback is important to us, and we will use it to help improve the guest experience for future stays. Thank you again for choosing to stay with us.

Hi Lillian, Thank you for the amazing review! We’re so happy to hear that Bellagio was the perfect home base for your family’s beach getaway. A home that comfortably fits 20 guests is no small feat — it’s basically a vacation village! We love that the layout gave everyone space to gather for meals, enjoy the pool, relax by the Gulf, and still have a little room to escape when needed. The carriage house sounds like it became the official bachelor headquarters — because every family trip needs a designated spot for pool tournaments and friendly competition! We’re glad the extra conveniences like the ice maker, drink refrigerator, pantry space, and nearby Publix made hosting a large group easier. Thank you for recommending Bellagio to your friends and family. We’d love to welcome your crew back for more sunshine, beach days, and unforgettable memories! Best regards, Benchmark Management

Hi Sue, Thank you for such a thoughtful review! We're thrilled to hear your family of 17 had such a memorable stay—and earning the title of "best vacation ever" from 10 grandkids is an award we'll happily take! It’s wonderful that the home’s beachfront location, spacious kitchen, and comfortable gathering spaces made the trip special, especially for your husband. We're also grateful for your kind words about our team and your understanding that beachfront homes naturally weather the elements. We'll certainly share your cosmetic feedback with the owner as we continue to keep the home in great shape. We truly appreciate your recommendation and can't wait to welcome your family back for another unforgettable beach vacation! Best regards, Benchmark Management

Hi Chad, Thank you for your feedback. We’re very sorry to hear your stay at The Bellagio did not meet expectations. We want to clarify that the home is described in the listing as an older property that shows some age, though we understand that condition and presentation can still fall short of what guests anticipate, and we regret that this was your experience. Regarding the maintenance concerns, our team responded to each report during your stay and worked to address them as quickly as possible. That said, we sincerely apologize for the issues you encountered, particularly with the pool heater and appliances, as we know how important those features are when planning your trip. We also appreciate you taking the time to speak with our team while in-house. Your feedback has been shared with both our maintenance team and the owner so we can continue improving the home and overall guest experience. We understand your frustration, but we do hope you might consider giving us another opportunity in the future. We’d be happy to personally assist in selecting a property that better aligns with your expectations. Warm regards, Benchmark Management

Ellen, thank you for reviewing your stay at The Bellagio! We are grateful that you and your group decided to vacation with us in the 30A and couldn't be happier that you had a great time. Guest satisfaction is our top priority at Benchmark, and it would be an honor to host you all again! Sincerely, Guest Relations

Kelli, We are sorry to hear that you were disappointed with the kitchen utensils. We are thankful for the feedback as it helps us improve our properties. We’ve already passed along your comments to the owners and are working diligently to make updates. We truly appreciate your feedback and hope that you will give us another chance to provide you with a great beach vacation. Sincerely, Benchmark Management

Hi Blake! thank you so much for this 5-star review! We take great pride in our properties and greatly appreciate your review. Our cleaners do a fantastic job of cleaning between each guest with eco-friendly disinfectant. We thank you in advance for recommending this Home to others. Hosting you was an absolute pleasure and we look forward to having you stay with us again! Sincerely, Benchmark Management

Thank you for taking the time to submit your review! We are so glad you enjoyed your stay at The Bellagio! This is such a fantastic property - you must see to believe! The waters of the Gulf do not get more beautiful than right here on Crystal Beach! This is an experience that you do not want to miss!!

Thank you for taking the time to share your feedback. We’re truly sorry to hear that your experience did not meet expectations, and we appreciate you bringing these concerns to our attention. We regret the issues you encountered during your stay, including the Wi-Fi interruption, maintenance concerns, and overall condition of the home. While our team did respond and sent maintenance out during your visit, we understand that this did not fully resolve the frustrations you experienced, and for that we sincerely apologize. Your comments regarding upkeep, amenities, and seating are important to us. We are actively reviewing these items with our maintenance and ownership teams to address areas that need improvement and to ensure the home better reflects the listing photos and guest expectations moving forward. We do appreciate you noting the beachfront location, which many of our guests enjoy, and we’re sorry that the rest of your stay fell short of what it should have been. Guest feedback like yours helps us identify where changes are needed, and we take it seriously as we work to improve the experience for future guests. Thank you again for sharing your perspective.

Mande, thank you for taking the time to review your stay at The Bellagio! This is a wonderful home with incredible views! Thank you for your feedback as we are always striving to keep our properties in pristine condition. Please come back and visit again soon!

Hi Kaira, Thank you for taking the time to share your feedback. We’re truly sorry to hear about the issues you encountered during your stay — this is far from the experience we want any of our guests to have. Your comments about the home’s condition, maintenance concerns, and cleanliness are taken very seriously, and we’ve already shared them with our local team to ensure each point is promptly addressed. We deeply value your honesty, as it helps us identify areas that need improvement and ensures future guests have a much better experience. If you’re open to it, we’d love the opportunity to speak directly and make things right. Please feel free to reach out.

Letitia, Thank you for sharing your feedback on your stay at The Bellagio. We are happy to have been a part of your special moment, celebrating 20 years of forever love! We are super grateful that you chose Benchmark for your special occasion. I am sure Nicole and the rest of the team will be thrilled to hear your kind words. Guest satisfaction is our #1 priority, and we take pride in providing quality service. We look forward to welcoming you back here with us! Sincerely, Benchmark Management

Hi Dennis, Thank you for taking the time to share your feedback. We’re truly sorry to hear that your stay did not meet expectations, and we understand how frustrating it must have been to encounter multiple issues during your visit. Please know that as soon as we were made aware of the situation, our team acted quickly to assist with a resolution and worked to make things right as quickly as we possibly could. We provided extensive compensation for the inconvenience, including a refund for part of your original stay, discounts on both your initial and relocated bookings, and waived multiple fees —totaling substantial savings. We also covered additional costs, such as parking, to help ease the transition. While we regret that the experience was not ideal, we did our best to ensure you were supported every step of the way. We always aim to provide a positive and seamless experience for our guests, and we sincerely hope we can have the opportunity to better serve you in the future.

Thank you for choosing to stay at The Bellagio. We're glad to hear that Benchmark Management's maintenance was prompt and fixed the issues. Please come again! Benchmark Management

Kim, Thank you for taking the time to review your recent stay at The Bellagio. We are so glad to hear you enjoyed this luxurious home in Destin. We are happy to report the stove is now in perfect working order. Our main website does state that pool heat can be added for an additional fee, which would be $35 daily for this home. We do hope to have you back at The Bellagio! Sincerely, Benchmark Management

Thank you for staying with us and for sharing your feedback. We are sorry to hear about your experience. We take all feedback seriously and strive to maintain our properties to high standards. We apologize that the condition of the house did not meet your expectations. Thank you for bringing this to our attention, and we will be reviewing the property thoroughly to make necessary improvements. We do hope we can welcome you again in the future for a much better vacation experience which we know we can provide. Regards, Benchmark Management

Hello Nancy, we are so happy to hear that you enjoyed your stay with us at this property. We are also happy that you were enthralled by the location and the beaches. Thank you for your positive remarks regarding our customer service; as we do our very best to provide our guests with an exceptional experience and we are always here to assist our guests. It is always our aim for our guests to have a lovely experience with us from check-in to check-out. We do hope you will book with us again soon for another lovely vacation experience. Regards Benchmark Management

Thank you for submitting your review. I know that from time to time things do happen but I am glad that we were able to take care of you and make things right for your family! We do hope to have you back again soon!

Thank you for your review. We are so glad you enjoyed your stay at The Bellagio and we would welcome you back anytime! Thank you for your patience while the owner continues to make wonderful improvements at this property - all of which are being made for the comfort and enjoyment of every guest! The Bellagio is a great beach getaway location and is big enough to accommodate large families. And you said it - the beach is GORGEOUS!! This property is truly amazing and it is booking quickly so please let us know if you are ready for your Bellagio experience!

Thank you so much for your feedback, Irby! We are elated to hear that you enjoyed your stay with us! We are glad to know that Bellagio provided enough space for everyone! The beach is sometimes crowded even in May, we hope that you were still able to enjoy fun in the sun! We hope to welcome you back again real soon! Warm regards, Benchmark Management