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2901 Sleeps 24! Cinema, Game Room & Private Pool

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Et moderne køkken med en grøn væg, barstole og rustfrie stålgre.
En indendørs swimmingpool med glasloft, ventilator og et opholdsområde med et mønstret væg.
Et moderne spiseområde med et glasbord og hvide stole, en gul farvet lænestol, og en grå sofa i baggrunden.
En moderne boligbygning i to etager med fladt tag, store vinduer og en belagt indkørsel.
En solbeskinnet terrasse med fletningsmøbler, et glasbord og en loftsvifte.

Anmeldelser

9,0 ud af 10.
Fantastisk

Højdepunkter

  • Sjov for hele familien
    Højt bedømt af familier
  • Udendørs pool
    Den udendørs pool udgør en forfriskende oase under åben himmel og er en sjældenhed i dette område.
  • Oplev nærliggende seværdigheder
    I nærheden af Lake Cecile
8 soveværelser5 badeværelserPlads til 24 personer

Populære faciliteter

  • Privat pool
  • Adgang til vandland
  • Fitnesscenter på stedet
  • Aircondition
  • Højhastighedsinternet
  • Køleskab

Udforsk området

Åbn kort
Kissimmee, FL
  • Place, Lake Cecile
    ‪6 min. gang‬
  • Place, Congo River Golf
    ‪12 min. gang‬
  • Place, Shingle Creek Regional Park
    ‪15 min. gang‬
  • Airport, Orlando, FL (MCO-Orlando Intl.)
    ‪25 min. kørsel‬

Sovepladser

8 soveværelser (24 sovepladser)

Soveværelse 9

1 kingsize-seng

Soveværelse 10

1 kingsize-seng

Soveværelse 11

1 kingsize-seng

Soveværelse 12

1 kingsize-seng

Soveværelse 13

2 dobbeltsenge

Soveværelse 14

2 dobbeltsenge

Soveværelse 15

2 dobbeltsenge

Soveværelse 16

2 dobbeltsenge

5 badeværelser

Badeværelse 6

Badekar · Toilet · Kun brusekabine

Badeværelse 7

Badekar · Toilet · Kun brusekabine

Badeværelse 8

Badekar · Toilet · Kun brusekabine

Badeværelse 9

Badekar · Toilet · Kun brusekabine

Badeværelse 10

Badekar · Toilet · Kun brusekabine

Områder

Køkken
Kontor

Om overnatningsstedet

2901 Sleeps 24! Cinema, Game Room & Private Pool

Summary:

Big family? Big group? Big fun! This exceptional 8-bedroom, 5-bath home in Storey Lake Resort sleeps 24 and comes with your own private pool (heating available), a cinema room for movie nights, a game room for friendly showdowns, a fully equipped kitchen, fast Wi-Fi and a laundry room. When you're not at Walt Disney World (about 13 minutes away), float down the lazy river at The Hideaway Club. Disney Springs is just 2.5 miles down the road. Bring everyone – we can't wait to host you!



The Space:

Welcome to your home away from home in Storey Lake Resort – an exceptional eight-bedroom, five-bathroom house with high-speed Wi-Fi, a cinema room, a game room and room for 24 to spread out and relax.



SLEEPING: eight comfortable bedrooms, including a main suite with private bathroom – plenty of space for grandparents, cousins and friends.

LIVING: a fully equipped kitchen for big family breakfasts, generous dining and living areas, a cinema room for movie nights, a game room for friendly competition, and a laundry room.

OUTDOORS: your very own private pool – heating is available for an extra fee, just let us know at least 48 hours before your reservation.

INCLUDED: 24 towels, fresh linens and a welcome kit to get you started (it cannot be replaced).

RESORT: The Hideaway Club at Storey Lake offers a resort-style pool and spa, lazy river, water slides, splash pad, mini golf, fitness center and poolside dining.



LOCATION: about 13 minutes to Walt Disney World and 2.5 miles to Disney Springs and the Lake Buena Vista Outlets, with Universal, SeaWorld, shopping and restaurants all close by.



Guest Access:

The whole house is yours to enjoy – private pool, game room, kitchen, laundry and every bedroom and living area. STOREY LAKE RESORT: show your booking confirmation and ID to the guard to receive an access code for your stay. Clubhouse address: 4693 Fairy Tale Circle, Kissimmee, FL 34746. All guest names must be registered before arrival.



The Neighborhood:

Storey Lake Resort is a gated community on Osceola Parkway and SR 535 – one of the closest resorts to Walt Disney World, and you can reach the parks without even touching I-4. The Hideaway Club is the heart of the fun: a resort-style pool and spa, lazy river, water slides, splash pad, mini golf, fitness center, kayak rentals and poolside dining and bar. Disney Springs and the Lake Buena Vista Outlets are 2.5 miles away, and Orlando International Airport about 17 miles.



Getting Around:

A car is the most convenient way to explore: the resort sits right by Osceola Parkway and SR 535 with quick access to the theme parks, and parking is right at the house. Orlando International Airport (MCO) is about 30 minutes away depending on traffic. Prefer not to drive? Uber and Lyft are widely available.



Other Things to Note:

AGE REQUIREMENT: Guests must be 21 years or older to make a reservation and must provide matching ID upon request (ID and payment method must match). Failure to provide ID will result in booking cancellation.



GUEST LIST: A complete list of guest names (first and last) is required by 5 PM EST at least 24 hours before arrival. Resort access will be denied if names are not registered.



POOL & SPA HEATER (if applicable): The SPA is not a hot tub – it is connected to the pool and both are heated by the same system, for an additional fee. The heater can take 24–48 hours to fully heat the water and is turned on once payment is processed, so please request pool heating at least 48 hours before arrival. The pool is heated to 86°F; for health and safety reasons we cannot raise it further. The pool and SPA share the same water temperature (the SPA is a warm-water area without hydromassage jets). Reservations of 2 nights are not eligible for pool-heater refunds. In extreme cold (approx. 32°F–40°F) the heater keeps working but the water may feel colder because of heat loss – in these conditions the water warms only about 20 degrees above the outside temperature. Weather-related conditions are not a heater malfunction and do not qualify for a refund.



GRILL: Grill rental is available for a separate fee and must be requested before arrival. Propane exchange is not included.



HOUSE RULES: No parties. No pets. No smoking indoors. A $10 delivery fee applies; USPS does not deliver to this address and the resort is not responsible for unattended packages.



AMENITIES: Pack 'n Plays and high chairs are available on request before check-in. Included: fresh linens, 1 bath towel per guest, 1 hand towel per bathroom, bath rugs, hair dryer, and starter supplies (soap, paper goods, 3 trash bags, 1 laundry detergent, 1 dishwasher pod). After the starter supplies, guests restock as needed. Not provided: washcloths, salt/pepper, or open food items. Washer & dryer available.



MAINTENANCE: We're always ready to help with any maintenance need – surprises can happen even after our check-in inspection. Please report issues promptly so we can address them quickly; delays may affect our ability to assist during business hours.



Interaction with Guests:

We love hosting families and big groups, and we're here to make your vacation easy and fun! The quickest way to reach us is through the messaging system of the platform you booked on – we usually reply within a few hours. Need the pool heater switched on, extra high chairs, or a tip on the best restaurants nearby? Just send us a message.

Tilføj datoer for priser

Lignende overnatningssteder

Husregler

Indtjekning efter kl. 16.00
Minimumsalder for lejere: 21
Udtjekning inden kl. 10.00
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Børn

Børn i alderen 0-17 år er tilladt
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Begivenheder

Arrangementer er ikke tilladt
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Kæledyr

Kæledyr er ikke tilladt
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Rygning

Rygning er ikke tilladt
We kindly request that pets are not brought onto the premises, smoking is prohibited in all areas, and parties are not permitted. I appreciate your...

Vigtige oplysninger

Godt at vide

Overnatningsstedets nr.: 9555211
Hvis du afbestiller din reservation, er dette underlagt værtens afbestillingspolitik. I overensstemmelse med EU's regler om forbrugerrettigheder er reservation af overnatning ikke omfattet af fortrydelsesretten.
Dette overnatningssted udlejes af en professionel vært, der udlejer som en virksomhed eller et erhverv.
Gebyrer for ekstra opredninger kan forekomme og varierer afhængigt af overnatningsstedets politik
Gyldigt billed-ID og kreditkort, debetkort eller kontant depositum kan være påkrævet ved indtjekning til dækning af påløbende udgifter
Særlige ønsker afhænger af tilgængelighed ved indtjekning og kan medføre ekstra gebyrer. Særlige ønsker kan ikke garanteres
Fester og events for grupper er strengt forbudt på stedet
Værten har angivet, at der er en kuliltealarm på overnatningsstedet
Værten har angivet, at der er en røgalarm på overnatningsstedet

Om området

Kissimmee

Denne feriebolig befinder sig tæt på forlystelsesparker i Kissimmee. Old Town og Orlando Vineland Premium Outlets er begge et besøg værd, hvis shopping står på agendaen. Er det derimod stedets populære seværdigheder, der lokker, kan du kigge forbi Disney's Typhoon Lagoon Water Park og Walt Disney World® Resort. Rejser du med børn? Gå ikke glip af Disney's Hollywood Studios® og Orange County Convention Center.
Kort
Kissimmee, FL

Hvad ligger i nærheden?

  • Lake Cecile - 6 min. gang - 0.6 km
  • Congo River Golf - 12 min. gang - 1.1 km
  • Shingle Creek Regional Park - 15 min. gang - 1.3 km
  • Kissimmee Go-Karts - 2 min. kørsel - 1.8 km
  • Militærhistorisk Museum - 4 min. kørsel - 2.7 km

Sådan kommer du rundt

  • Poinciana Station - 13 min. kørsel
  • Kissimmee Station - 15 min. kørsel
  • Kissimmee, FL (ISM-Kissimmee Gateway) - 16 min. kørsel

Restauranter

  • ‪Wawa - ‬2 min. kørsel
  • ‪Taco Bell - ‬11 min. gang
  • ‪Wendy's - ‬14 min. gang
  • ‪CiCi's Pizza - ‬16 min. gang
  • ‪Waffle House - ‬15 min. gang

Ofte stillede spørgsmål

Har 2901 Sleeps 24! Cinema, Game Room & Private Pool en pool?

Ja, dette overnatningssted har en pool.

Hvad koster det at overnatte hos 2901 Sleeps 24! Cinema, Game Room & Private Pool?

Priserne for 1 nat for 2 voksne hos 2901 Sleeps 24! Cinema, Game Room & Private Pool den 26. okt. 2026 starter fra 12.750 kr., inkl. skatter og gebyrer, fra og med den 4. okt. 2026. Denne pris er baseret på den laveste pris pr. nat fundet inden for de seneste 24 timer for ophold i de næste 30 dage. Priser kan til enhver tid ændres. Vælg dine datoer for mere præcise priser.

Er 2901 Sleeps 24! Cinema, Game Room & Private Pool et kæledyrsvenligt overnatningssted?

Nej, kæledyr er ikke tilladt på dette overnatningssted.

Hvor meget koster parkering hos 2901 Sleeps 24! Cinema, Game Room & Private Pool?

Der er mulighed for parkering på overnatningsstedet.

Hvornår er indtjekning på 2901 Sleeps 24! Cinema, Game Room & Private Pool?

Indtjekning starter kl. 16.00.

Hvornår er udtjekning på 2901 Sleeps 24! Cinema, Game Room & Private Pool?

Udtjekning er kl. 10.00.

Hvor ligger 2901 Sleeps 24! Cinema, Game Room & Private Pool?

Dette feriested med familievenlig profil ligger i Kissimmee, kun 3 km fra Lake Cecile og Shingle Creek Regional Park. Derudover ligger Old Town 4,2 km derfra.

Anmeldelser

9,0

Fantastisk

Anmeldelser vises i kronologisk rækkefølge og har gennemgået en modificerings- og verificeringsproces, medmindre andet er angivet.
Få mere at videÅbner i et nyt vindue
Bedømmelse på 10 − Fremragende. 25 af i alt 37 anmeldelser
Bedømmelse på 8 − Udmærket. 9 af i alt 37 anmeldelser
Bedømmelse på 6 − Okay. 0 af i alt 37 anmeldelser
Bedømmelse på 4 − Dårligt. 1 af i alt 37 anmeldelser
Bedømmelse på 2 − Forfærdeligt. 2 af i alt 37 anmeldelser

9,2/10

Rengøring

9,8/10

Indtjekning

9,6/10

Kommunikation

9,8/10

Området

9,8/10

Annoncens rigtighed

Anmeldelser

Verificeret anmeldelse

8/10 Godt

Synes godt om: Rengøring, indtjekning, kommunikation, beliggenhed, annoncens rigtighed
Great stay for my family. Comfortable space. Easy check in process. Would definitely book with the company again.
Overnattede 3 nætter i oktober 2025
Svar fra VrboOwner den 19. dec. 2025
Thank you, Taylor! We’re thrilled to hear your family had a great stay and enjoyed the comfortable space and easy check-in. We can’t wait to welcome you back for another wonderful experience!
Verificeret anmeldelse

10/10 Fremragende

Synes godt om: Rengøring, indtjekning, kommunikation, beliggenhed, annoncens rigtighed

Great place

This place looked just like the listing, communication and check in was a plus. Will definitely stay here again .
Overnattede 3 nætter i september 2022
Svar fra VrboOwner den 10. okt. 2022
Hello Dequelle, We are glad that you enjoyed your stay with us, your review is really important for us provide the best stay to our guest, thank you for choosing SVH. It will be a pleasure to host you and your family again. ✨
Verificeret anmeldelse

10/10 Fremragende

Synes godt om: Rengøring, indtjekning, kommunikation, beliggenhed, annoncens rigtighed

The house was just as it was pictured! The property mgt was great to deal with and very responsive

Very easy to book this property
Overnattede 5 nætter i juli 2020
Verificeret anmeldelse

10/10 Fremragende

Synes godt om: Rengøring, indtjekning, kommunikation, beliggenhed, annoncens rigtighed

Would definitely stay again

The place was really clean. Everything looked exactly like the pictures except it looked even better in person. We were very pleased with our stay. I would recommend and stay again.
Overnattede 3 nætter i juli 2024
Verificeret anmeldelse

10/10 Fremragende

Synes godt om: Rengøring, indtjekning, kommunikation, beliggenhed, annoncens rigtighed

Great trip!

Everything was as expected, the house was fantastic!
Overnattede 6 nætter i oktober 2022
Svar fra VrboOwner den 10. okt. 2022
Hello Laura, We are glad that you enjoyed your stay with us, your review is really important for us provide the best stay to our guests, thank you for choosing SVH. It will be a pleasure to host you and your family again. ✨
Verificeret anmeldelse

8/10 Godt

Synes godt om: Rengøring, indtjekning, kommunikation, beliggenhed, annoncens rigtighed
The house absolutely needs a new couch. It was extremely uncomfortable because it was sprung.
Overnattede 4 nætter i januar 2026
Svar fra VrboOwner den 22. jan. 2026
Thank you for letting us know about the couch. We’re sorry to hear it was uncomfortable during your stay and appreciate you bringing this to our attention. We’ll be addressing this to improve the comfort of the home for future guests.
Verificeret anmeldelse

10/10 Fremragende

Synes godt om: Rengøring, indtjekning, kommunikation, beliggenhed, annoncens rigtighed

Great experience!

The house is very clean, spacious and comfortable for a large group. All the kids loved it and so did we. Will definitely be back soon!
Overnattede 3 nætter i november 2021
Svar fra VrboOwner den 23. nov. 2021
Thank you so much Gabriel, we are really happy to know that! You are more than welcome to come back!
Verificeret anmeldelse

10/10 Fremragende

Synes godt om: Rengøring, indtjekning, kommunikation, beliggenhed, annoncens rigtighed

Perfect Location

We stayed there with a group of friends on a golf trip. The house was exactly how it was advertised. Perfect location and close to so many courses. We have already booked our trip for next year using the same house.
Overnattede 3 nætter i marts 2022
Svar fra VrboOwner den 23. maj 2022
Thank you Matt, You are more than welcome to stay with us again! Best, Stars Vacation Homes.
Verificeret anmeldelse

10/10 Fremragende

Synes godt om: Rengøring, indtjekning, kommunikation, beliggenhed, annoncens rigtighed

Great Property and Location!

The property is exactly as same described in the post and pictures. Unlimited space, clean, organized, and excellent location. Will Reserve Again!
Overnattede 3 nætter i december 2022
Verificeret anmeldelse

10/10 Fremragende

Synes godt om: Rengøring, indtjekning, kommunikation, beliggenhed, annoncens rigtighed

Loved this home

Loved this beautiful house, one thing I would say there was an issue with the pool and the washer and dryer not being useable. Besides that I truly loved staying at this house and the host answered quickly!!
Overnattede 4 nætter i november 2023
Verificeret anmeldelse

10/10 Fremragende

Synes godt om: Rengøring, indtjekning, kommunikation, beliggenhed, annoncens rigtighed

Best location for Summit by far

The home is beautiful, the location is perfect and you can’t ask for more. If you need to go to ESPN...this is the place to be. They were responsive and we were delighted to have the theatre room.... it was the best!!! Look forward to staying there next week
Overnattede 4 nætter i april 2021
Svar fra VrboOwner den 6. maj 2021
We were very happy to know that you liked it! I hope you can come back soon, you are very welcome Johnesta!
Verificeret anmeldelse

10/10 Fremragende

Synes godt om: Rengøring, indtjekning, kommunikation, beliggenhed, annoncens rigtighed

Enjoyed my stay

It was such a beautiful house and has some much things you could do if we chose to stay in such as the game room, the movie theater, and pool. The only downside was that the carpet in a room on the 1st floor was wet in front of the door. But they came a fixthe issue which made me love my stay even more of how quickly they responded to the issue. Would definitely stay here again!
Overnattede 3 nætter i september 2023
Verificeret anmeldelse

10/10 Fremragende

Synes godt om: Rengøring, indtjekning, kommunikation, beliggenhed, annoncens rigtighed

Great property

The property was exactly as listed on the website. Was large enough as there was 14 in our party. We would use this company again and even stay at the same property if we did a future trip to Disney. The only down side was that the air conditioning for downstairs was not working to the same temperature as to the rooms upstairs.
Overnattede 14 nætter i august 2024
Verificeret anmeldelse

8/10 Godt

Synes godt om: Indtjekning, kommunikation, beliggenhed, annoncens rigtighed

Good

It was nice but the news to do more cleaning. The patio was so dusty and dirty on the Internet. It was so slow..Patio was so dusty and dirty on the Internet. It was so slow.
Overnattede 4 nætter i september 2023
Verificeret anmeldelse

10/10 Fremragende

Synes godt om: Rengøring, indtjekning, kommunikation, beliggenhed, annoncens rigtighed

Family Vac 2024 Universal

Location to everything was a perfect 10! Neighborhood was safe and quite....Shopping, eating, grocery store, parks, etc....Home had everything for each of us! Outdoor relaxing movie relaxing cooking playing didnt matter something for all of our different personalities! If i have to give one thing needed more wash cloths for bathroom and kitchen. Pictures of home I saw on the internet and in person were also right on point! Thank you so much for having us and we will search you properties first when we travel anywhere! And we look forward to coming back!
Overnattede 6 nætter i juni 2024
Verificeret anmeldelse

10/10 Fremragende

Synes godt om: Rengøring, indtjekning, kommunikation, beliggenhed, annoncens rigtighed

Spacious house with wonderfully warm pool

This house has multiple areas to gather: large patio, 2 living rooms, theatre room, and game room. The pool heat is set warmer than average, allowing us to swim every day even when it wasn’t very hot. Management was very responsive when the pool heat turned off and came right over to fix the problem. There were minor things that needed fixing (e.g. towel rack, loose stool seat), but nothing that negatively affected our stay. Our 8 kids tend to be big complainers, but even they had to admit this was the best house we’ve stayed at in the 12 years we’ve been renting through VRBO.
Overnattede 7 nætter i februar 2022
Svar fra VrboOwner den 2. mar. 2022
Thank you so much Erica, we will took care about the things that you sent to us, thank you for choose Stars Vacation Homes, you are more than welcome to stay with us again!
Verificeret anmeldelse

8/10 Godt

Synes godt om: Indtjekning, kommunikation, beliggenhed, annoncens rigtighed

Overall, the home was very conveniently located and well suited for our family.

Overall, the home was very conveniently located and well suited for our family. However, the bathroom upstairs located near the movie theater seamed clogged and took several minutes to drain. Also, the door handle in the shared bathroom next to the Mickey Mouse themed room was loose and repeatedly kept coming off from the inside. In addition the pool table sticks in the game room was completely worn out & it made playing pool unfavorable. Besides those discrepancies the home was beautiful and we enjoyed our stay. Thanks for the opportunity of letting us stay there.
Overnattede 3 nætter i juni 2021
Svar fra VrboOwner den 21. jun. 2021
Hi Julio, we are happy to know that you liked! If you had told us, we would have sent the maintenance company. But we scheduled a visit there today, thanks!
Verificeret anmeldelse

8/10 Godt

Synes godt om: Rengøring, indtjekning, beliggenhed, annoncens rigtighed

Nice Home / Very Restrictive Water Park

The home met most of our expectations. A couple issues: Couch springs are sprung, had electric outlets that did not work and AC had issue but was resolved next day so had to spend 1 night with only 2nd floor AC unit working. We did not care for the glass top dining table nor all the bedroom dressers being entirely mirrors. The Water Park only allows water bottle in plastic. No food, no self provided shade.
Overnattede 3 nætter i juli 2024
Verificeret anmeldelse

10/10 Fremragende

Synes godt om: Rengøring, indtjekning, kommunikation, beliggenhed, annoncens rigtighed

Wedding and Vaca

We really enjoyed everything about this property from it being on a corner lot to our own pool. The kids didn't know where to go first. They adored the Theatre and Game rooms. I personally didn't get a chance to go to the lazy river area but the kids enjoyed that as well. Critiques would be that it would be nice if there were some cleaning supplies and maybe a mop or swiffer for guests to use. For those that fly in, we cant take them with us so having something there would be a great thing. Overall our families were there for a wedding and we rented several properties so we were all close together. VRBO is definitely the way to go! Thank you....
Overnattede 6 nætter i marts 2022
Svar fra VrboOwner den 19. maj 2022
Thank you for your review Chari! You are more than welcome to stay with us again! Best, Stars Vacation Homes
Verificeret anmeldelse

8/10 Godt

Synes godt om: Rengøring, indtjekning, kommunikation, beliggenhed, annoncens rigtighed

Great setup for group with kids

Friend reunion (5 couples) with kids (4 small kids and 3 babies). Plenty of room for everyone. Game room was fun for bigger kids and everyone loved the pool and spa. Two things could have been better: only one garbage bag and one roll of paper towels, and toiletries were tiny. We needed to buy more dish soap, hand soap, garbage bags, etc. Also, the furnishings and finishes were looking a little worn (worn carpet, cracked tiles in the bathrooms, bad caulk in the shower). Also, the bedding was basic white blankets and not the themed bedding as shown in the photos. The kitchen was well-appointed and we had enough towels (plus laundry). The community was quiet and the bigger kids enjoyed the community pool and water slides. Would be happy to stay again and the property is ideal for a large group visiting the Orlando area.
Overnattede 3 nætter i april 2023
Verificeret anmeldelse

8/10 Godt

Synes godt om: Indtjekning, kommunikation, beliggenhed, annoncens rigtighed
Host: Communication from the host was excellent from booking till departure. They let us check in an hour early for no additional cost which was a huge plus for us.House: Value for money spent was worth it and worked for our purpose. It was clean upon arrival, and I liked that it was on a corner and only had neighbors on one side. The most disappointing was the game room. The pool table was very worn, and the air hockey table was wobbly and did not blow air as it should to move the puck. We didn't play foosball. The gaming system did not work, and the rechargeable batteries did not charge. The movie theatre seats were very comfortable, but the only sound came out of the projector on the ceiling which was difficult to hear unless you were sitting in the 2 seats directly under it. Towels were provided but no washcloths! We had to buy them. I would highly suggest putting anti-slip mats or something in the bathtubs as they get extremely slippery. Property: The resort is huge. They do offer a complimentary shuttle to the clubhouse and a few surrounding stores which was very convenient. The pool and lazy river were great. They could use a few more tubes. The biggest problem with the resort is the QR codes not working. You would have 4 or 5 cars lined up trying to get in the gate and eventually it would open and everyone just flew through before it shut. If it wasn't for the great communication, I would have rated lower. Will look elsewhere in the future. Sorry :(
Overnattede 4 nætter i november 2025
Svar fra VrboOwner den 29. nov. 2025
Thank you so much for taking the time to share such a detailed review. We truly appreciate your kind words about our communication and are glad the early check-in was helpful for your stay. I’m happy to hear the home was clean on arrival and that the location worked well for your group. That said, I’m very sorry that several aspects of the game room and theatre did not meet expectations. Your feedback is incredibly valuable, and we have already shared these concerns with our maintenance team so the pool table, air hockey table, gaming system, and theatre sound can be properly inspected and addressed. We want these amenities to be fully enjoyable for all guests. Thank you as well for mentioning the need for anti-slip mats in the bathtubs. We apologize for the inconvenience and will ensure this is addressed moving forward. Regarding the resort, we’re glad the shuttle service, pool, and lazy river were a highlight, but we understand how frustrating the QR code gate issues can be. We have reported this to the resort management so they can work on improving the entry system for smoother access. We’re sorry to hear that you may look elsewhere in the future, but we truly appreciate your honest feedback—it helps us improve. If you decide to give us another chance, we would love the opportunity to provide you with a much better experience. Thank you again for staying with us.
Verificeret anmeldelse

2/10 Bundkarakter

Synes godt om: Indtjekning, beliggenhed, annoncens rigtighed
Synes ikke om: Rengøring, kommunikation

Too good to be true

Communication with property management before arriving was excellent. They answered every question and assisted me in getting a grill for BBQ and getting the pool heated. It was after getting to the property where everything changed. At first glance everything looked good but then one thing after the other, things started to pop up. First it was noticed that some outlets weren't working some of them being visually broken. No big deal we got it working with management's guidance. Then we noticed the freezer door was broken and the ice machine was not working. Management sent a repair man which supposedly fixed what one of my family members already fixed and said that the ice machine should work. Well, it never worked the entire time we were there. Then as we dipped into the pool and hot tub we noticed that it was a bit nipply. (Very cold) we called management once again who sent someone to fix the heater for the pool but was unable to. Management did reimburse us for the heating of the pool but mind you the pool was going to be half of the excitement of being there. Nevertheless, we sucked it up. Then while we were hanging out in the kitchen area we notice that there were ROACHES all up in the counters and kitchen area. We notified management once again where now they were getting, I guess you can say impatient with us thru the tone of their voice. They apologized and explained that the hurricane prior made the roaches go into the house and not because it was dirty (which it was). They said that an exterminator will come the next day at 9am but they never showed and we never received an explanation as to why. That same evening myself and some of my friends actually caught a roach in a glass the was probably from the prehistoric age as it was about 5 to 6 inches long and fat (I have a video of it). On top of it all, I gave the names of every single one of my family and friends that stayed with us to management so that they would have access to the house but when rolling up to the security fence they were denied access even though their names were on the roster. All this while other people were sneaking in behind other cars and security would do nothing. HORRIBLE....... We made the best of the trip but NEVER will I ever rent another property from these people again. I will gladly pay more for better accommodations......
Overnattede 3 nætter i oktober 2022
Verificeret anmeldelse

10/10 Fremragende

Synes godt om: Rengøring, indtjekning, kommunikation, beliggenhed, annoncens rigtighed

Great place

As advertised. Pool is nice
Overnattede 4 nætter i maj 2022
Verificeret anmeldelse

10/10 Fremragende

Synes godt om: Rengøring, indtjekning, kommunikation, beliggenhed, annoncens rigtighed

It was awesome

It was awesome
Overnattede 4 nætter i april 2022
Verificeret anmeldelse

10/10 Fremragende

Synes godt om: Rengøring, indtjekning, kommunikation, beliggenhed, annoncens rigtighed

Loved everything

Everything was great would definitely book again
Overnattede 3 nætter i januar 2022
Svar fra VrboOwner den 18. maj 2022
Thank you Karissa, you are more than welcome to stay with us!

Om værten

Vært: Stars Vacation Homes

Værtens profilbillede

Sprog:

engelsk, spansk, portugisisk

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