We ultimately left early due to the home’s condition and were thankfully refunded for the unused night. This was a deeply disappointing experience. I would not recommend this property to families — or to anyone expecting a clean, safe, and accurately represented space. The listing was completely misleading: the home appeared updated and spotless online, but in reality, it was dirty and uncomfortable. The owner dismissed our concerns, claiming the home was fine after we left. But of course they didn’t see the bugs — I never claimed it was “infested,” but we found small roaches on my son’s toothbrush and near our food on the kitchen counter. I wasn’t going to wait around to snap a photo. They did offer to send someone to clean and spray while we were there, but I wasn’t about to spend my trip babysitting my phone, waiting for them to fix what should have been right from the start. As for the floors, they may have looked clean at a glance, but a simple swipe with a wet paper towel would have revealed how filthy they actually were.