Stargaze | Private | Hot Tub | Near Hiking | BBQ

Thank you so much for the kind words! We're delighted to hear you had a wonderful time with us. Your positive feedback truly means a lot to our team. We'd love to welcome you back whenever you're in the area again. Thanks for choosing NW Comfy Cabins and the Raven Haven Lodge.

Thank you so much for staying with us at Raven Haven Lodge. We’re delighted to hear the property made for a lovely romantic getaway, even with the smoky conditions from nearby fires. We’re glad the setting and comfort of the home still helped make your stay special, and we truly appreciate your kind words. All of us at NW Comfy Cabins would love to welcome you back under clearer skies for another relaxing visit.

Thank you so much for sharing your experience — we’re delighted to hear Raven Haven was the perfect fit for a quiet, out‑of‑town escape while still keeping you close to Leavenworth. It’s wonderful to know the cabin’s clean, peaceful setting and just‑right size made your stay comfortable. We truly appreciate you choosing NW Comfy Cabins, and we’d love to welcome you back for another relaxing getaway.

Thank you for your wonderful review! We're so glad you enjoyed your stay and found the cabin clean, spacious, and well-equipped with everything you needed. It's great to hear that you appreciated the peaceful, secluded setting while still being conveniently located near Leavenworth and local dining options. We strive to provide the perfect balance of relaxation, comfort, and accessibility for our guests. Thank you for choosing to stay with us. We truly enjoyed hosting you and hope to welcome you back for another quiet mountain getaway in the future at NW Comfy Cabins.

Thank you for your wonderful review! We're thrilled you enjoyed your stay at Raven’s Haven. We’re glad it provided a perfect mountain escape for your family. We look forward to hosting you again! Your NW Comfy Cabins Crew

Thank you for your review. I'm glad to hear that you found the accommodations to be quite clean and that the air conditioning was pleasant during your stay. Positive feedback helps us continue to improve the guest experience. We appreciate you taking the time to share your thoughts and look forward to welcoming you back in the future.

Thank you so much for the thoughtful review! We’re happy to hear you enjoyed the cabin, the holiday décor, and that the hot tub and amenities were ready and well stocked for your stay. We’re also glad to know snow removal was timely and helped keep things comfortable during your visit. We appreciate you letting us know about the oven. Now that we’ve had a break in the schedule, we are addressing this to ensure it’s thoroughly cleaned and ready for future guests. Thank you for your understanding and for making it work during your stay. We truly appreciate your feedback and would absolutely love to welcome you back again! Warm regards, NW Comfy Cabins

Adria, Thank you so VERY much for your taking the time to share your feedback regarding your stay at the RAVEN HAVEN. I will have someone go and check on those DVD players as this is the first we have heard of this and also see if there is a different check out list on site than that that is in our guest portal for our guests. As I want to reiterate that our cleaning/check out list has been modified down for some time as we do not ask guests to strip beds, or start laundry UNLESS they are so inclined to do so. I am including that list below as it is sent out in our online guest portal to each guest for clarification: NW Comfy Cabins Check Out Procedures: We hope you enjoyed a memorable getaway with NW Comfy Cabins. As you prepare to travel back home, we ask just a few simple things prior to your departure and please ensure the home is left in the precise condition in which you arrived. Ensure the house is picked up. Look around for any left behind items, ie…phone chargers, any special kitchen stuff you may have brought with you, your pet’s leash, computer chargers, prescriptions, etc… Make sure the coffee pot, stove, oven and electric or propane fireplaces are turned off. If you moved any furniture please be sure to put it back in its original position. Make sure heaters are set accordingly. 60-65 in winter, please do not turn them off. Be sure dishes are washed and left in the drying rack if there is no D/W. If a D/W is on site, please load and start the dishwasher-there is no need to unload. It is OK to have the dishwasher running as you leave, and it is appreciated. If you are willing to toss a load of towels in the washer and begin the wash cycle, that is helpful but NOT necessary. Please make sure all windows are closed and locked as well as all exterior doors. Ensure the trash is bagged and put in the outside receptacle and secure so our local critters love trash so we want to do our best to keep them out of it. Please be sure to "check out" in your guest portal when you leave so that we can alert cleaning staff that the property is ready for cleaning. We will most certainly remove any "check out list" that may contradict this list. Again, we than you SO VERY much for the time you took to share and do hope to have you back at NW Comfy Cabins.

Our normal process is to not reply to reviews but we feel this one necessitates a prompt response. Julie - Why didn't you report the broken window? Our next guest actually texted us and reported it on their arrival and we came up and made repairs. Why did you wait 3 weeks to mention it? As to the state of cleanliness of the cabin - we are serviced by a professional cleaner and hot tub service before each guest visit. We make it clear in our welcome letter that if there is anything out of order, we need to know about it immediately. This would include the state of the hot tub, bath tub not draining correctly, malfunctioning appliances, and broken windows. Our number one priority is to make sure that our cabin is 100% ready for every guest. Also, upon inspection of the hot tub, the drop was in fact stain from the siding when the cabin was painted, not blood. We are working with our cleaning service to insure that these issues don't pop up and we are truly sorry this took away from the enjoyment of your stay. Thank you, Ben and Sandy