Ski & Explore: Silverthorne Gem w/ Hot Tub Access!

From the owner: "Thank you for your comments. We would love to host you again!"

Hi Kristina, we want all of our guests to find the perfect vacation rental for their stay, so we take the accuracy of our listings seriously. We followed up with the homeowner after reading your feedback, and they wanted to share the following: -Our checkout procedures are standard and the same that a guest would find at most vacation rentals. Additionally, our cleaning fee is based on the cleaning rates for this area. We take a lot of pride in doing our research to ensure we are providing fair rates and fees while balancing a clean and comfortable stay for our guests. We strive to be transparent at every stage of the booking process, so all rates and fees are broken down for travelers before they confirm their reservation -We are incredibly sorry for the inconvenience of the hot tub. The hot tub is 100% working and serviced weekly. We do make an effort to respond quickly to any issues. We addressed this issue as soon as this concern was raised and fixed within a couple of hours -We take the accuracy of our listings seriously, and the parking is as advertised. There's additional public parking with typically ten to fifteen spots in front of the condo, if necessary on a first-come, first-served basis -We provide quality towels for the number of guests to use in the condo, we also provide separate towels for make-up towels. We know that hotels do that to accommodate their guests, and we like to pass that on to our guests Our commitment to all our guests is to make the best possible stay, and we look forward to this property hosting many satisfied guests as evidenced in all other reviews.