Riverfront Shenandoah Getaway w/ Kayaks & Tubes!

Thank you for staying with us! We appreciate your rating and would love to know what we could have done to make your experience even better. Your feedback helps us continuously improve, and we hope to welcome you back again in the future.

Thank you so much for staying with us and I’m really glad that you enjoyed your stay. We enjoyed hosting you.

We're glad you enjoyed the house, the tubes and kayaks, and that we were able to respond quickly to your questions. Regarding cleanliness, we'd appreciate more specifics on what you noticed so we can better understand the issue, especially given we're a waterfront property with plenty of nearby wildlife. As for the bed setup, the one king bed is what we advertise, so it should match expectations going in.

What a wonderful way to spend a family reunion! We're so glad the space comfortably fit your whole crew, including the pups, and that the covered patio and river access made for such easy, relaxing days together. It's great to hear the floats, kayaks, and wagon all came in handy for your river days, and that the mountain views added to the experience.

We appreciate your feedback and take all guest experiences seriously. When informed of the water concern, our property manager arrived on-site within the hour to provide immediate assistance. We also appreciate your notes regarding the patio amenities, supplies, electrical checks, and neighborhood details. We work diligently with our local team to ensure all property features are fully prepped and functioning properly so that future travelers enjoy a safe, comfortable, and seamless stay.

Thank you so much. I am glad your family enjoyed the property.

We're so glad you enjoyed the beautiful, quiet location, spacious home, well-stocked kitchen, and plenty of room for your dogs to run. We're sorry the outdoor areas weren't as well maintained as expected during your stay. We appreciate you bringing the overgrown blackberry plants around the fire pit, yard maintenance, and leaves and debris on the patio, carport, and stairs to our attention. We'll make sure these areas receive the necessary attention to provide a better outdoor experience for future guests

From the owner: "Thank you for the feedback. The cottage was newly renovated when you stayed with us, and we appreciate the review. I have updated the salt system since your stay, and it has removed all mineral smells. I hope you stay with us again."

We appreciate you noting the property's spaciousness and recent upgrades. We're sorry several aspects of the home fell short of expectations. The basement dampness and water line issue has since been resolved, and the home uses well water with a new salt filtration system in place. We also take the concerns regarding the oven, river furniture, ticks, trash, kayaks, BBQ, and ventilation seriously and will review these areas for any needed attention. Thank you for bringing these concerns to our attention so we can continue improving the property for future guests.

From the owner: "Thank you for your thoughtful feedback and for highlighting how much you and your dogs enjoyed the river access and spacious yard.- We appreciate you bringing the neighborhood dog to our attention; we were not aware of this and will look into the situation to ensure guests and their pets can relax safely.- Since your stay, the water system has been fully upgraded. We replaced the iron pipes with polyvinyl, added a sediment carbon filter, and installed a new salt tank to remove minerals and eliminate odors.- We also continue to work with our waste service to ensure trash collection is completed more consistently between guest stays.We’re glad you enjoyed the property overall and hope you’ll return to experience the improvements."

Hi Bianca, we’re glad to hear you enjoyed the property's location and amenities. We reached out to the homeowner regarding your feedback, and they wanted to share a few details:- Toilet paper and paper towels were stocked under each sink, as well as in the kitchen, prior to your arrival. We're sorry if you didn’t find them, and we encourage guests to reach out with questions during their stay.- The HVAC system in the home is brand new and designed to handle humidity. However, the climate can sometimes cause a damp feeling, especially with rainy weather, which is unfortunately beyond our control.- We ensure the home is thoroughly cleaned between each guest's stay.- While the house is on a regular pest control schedule, occasional insects may still be present due to the rural setting.- The water is sourced from a well which can give it a slightly metallic odor though it’s safe for use.- While kayaks are provided for guest enjoyment, a trailer isn't included, and we don't advertise one.Thanks again for the feedback. We’re glad you found so much to enjoy and we'll use your comments to keep improving for future guests.

Thank you for staying with us, Sumit. We appreciate you taking the time to share your review and are glad we had the opportunity to host you. We value all guest feedback, so please don’t hesitate to share any additional details about your stay, as it helps us continue improving the experience for future guests.