Four Bedroom Villa, Sleeps 8
- english, french, spanish, portuguese, italian
Pool / Spa
Check-in: 4:00 p.m.
Check-out: 10:00 a.m.
Minimum age of primary renter:18
We love Puerto Pollensa and being close to the beach. However the villa itself was disappointing
Clean good sized villa. Nice swimming pool.
There was a real problem with mosquitos ? Due to the well in the garden. Mosquitos got into the villa through the big gap under the main door and we are all covered in bites despite using sprays etc. Villa felt damp. Inadequate storage in bedrooms - need wardrobes and chest of drawers and ideally mirrors in each room. Bedding very dated. Need fans in each room. No-where to hang towels. Oven didn’t work properly. Loose handles to chopping knives and frying pans. Missing lots of basic equipment for self catering eg no tin-opener or peeler, no large serving dishes. Not enough seating in sitting room - 2 small old dirty sofas inadequate.
It would be nice to have a few basics provided such as dishcloth, dishwasher tablets, tea, coffee, salt and pepper.
I think if all these were sorted out it would be a nice play to stay.
Note: I have never written a negative review before and have been coming to Puerto Pollensa for 5 years now.
Thank you for taking the time to review your stay, I am sorry that you were disappointed on this occasion. Please be assured that your comments have been taken very seriously and we will work with the Villa Management Company and owner to make any necessary improvements to the property. Whilst complementary welcome packs are not provided these can be added to your reservation for a supplement at the time of booking or by contacting our Customer Experience Team prior to travel. Once again I thank you for your valued comments.
For the summer 2020 season a number of improvements are being made to both the indoor and outdoor areas at Villa Gotmar.
This is not one of your best villas in comparison to others.The pictures paint a different picture from what it looks like .Having no air con the heat was unbearable. We paid for extra cot which was not there on arrival and were very poor having no mattresses babies expected to sleep on wooden slats although we bulked up with pillows and linen we spent a week watching them as they kept falling between the pillows. The bedrooms were sparse with no furniture we had 4 hangers on a rail with a curtain no drawers to put clothes in and we basically lived out our suitcase . No mirrors in bedrooms which is strange and difficult trying to dry hair get ready etc. The TV and DVD did not work. I have never been to a villa where you never got even a bottle of water left and arriving late with three children under 3 was very stressful and we had to find a shop . It was uncomfortable living conditions and we were glad to get home .
Thank you for taking the time to review your stay at Villa Gotmar, I am sorry to learn you were unhappy withe the standard of accommodation; whilst the villa is not advertised with Air Conditioning we do thank you for your valued comments and these have been passed to the owner for consideration. A complementary welcome pack is not provided, however a welcome pack may be added to your reservation for a small fee by contacting our Customer Support team.
Once again thank you for taking the time to contact us with you valued feedback.
The property was not of the standard expected.
Missing the basics expected given the price -
Only 2 fans
a broken window
No beach towels
WIFI not working
property dark, outdated and disappointing
Thank you for taking the time to review your stay, I am sorry that you were disappointed with the standard of accommodation on this occasion. Beach towels are not included in the cost of the rental, however bath and hand towels are supplied. Whilst we feel that our advertisement is indicative of the style and type of property to be expected, we do thank you for your valued comments which have been passed to the owner and we will work to make any improvements where necessary.
Pollença has the best climate for nature lovers, for playing golf, nautical sports and excursions . The best hikes to make in the North Mallorca are trips to the Puig de María, the Castell del Rei, Vall de Ternelles and “La Atalaia de Albercutx”. Also the Formentor Peninsula offers some lovely excursions, to the mountains Na Blanca and En Fumat for Example. Or visit one of the isolated bays, such as Cala Boquer, Cala Sant Vicenç or Cala Castell, these you can also find on the peninsular of Formentor.
Resort Centre: 1.3km
Nearest Airport: Palma (PMI)
Distance To Airport: 65km