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Cacique by Otium

Condo with free parking, near Carolina Beach

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Living area
Bathroom
Room
Living area
Living area

Reviews

6.6 out of 10

Popular amenities

  • Pet-friendly
  • Kitchen
  • Parking included
  • Outdoor space
  • Air conditioning
  • Free WiFi

Explore the area

Map
2318 Calle Cacique, San Juan, San Juan, 00913
  • Carolina Beach
    ‪13 min walk‬
  • Casino del Mar at La Concha Resort
    ‪4 min drive‬
  • Condado Beach
    ‪6 min drive‬
  • San Juan (SJU-Luis Munoz Marin Intl.)
    ‪5 min drive‬

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View all photos for Comfort Apartment

Room

Comfort Apartment

  • City view
  • 739 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

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Room

Comfort Apartment

  • City view
  • 533 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

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Room

Comfort Apartment

  • City view
  • 600 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

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Room

Comfort Apartment

  • City view
  • 900 sq ft
  • 2 bedrooms
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

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About the area

San Juan

Santurce, a neighbourhood in San Juan, is home to Cacique by Otium. Pan American Pier and Port of San Juan are worth checking out if an activity is on the agenda, while those in the mood for shopping can visit Distrito T-Mobile and Plaza las Americas. Looking to enjoy an event or a game while in town? See what's happening at Jose Miguel Agrelot Coliseum or Hiram Bithorn Stadium.

What's nearby

  • Carolina Beach - 13 min walk - 1.1 km
  • Isla Verde Beach - 3 min drive - 2.6 km
  • Casino del Mar at La Concha Resort - 4 min drive - 4.3 km
  • Jose Miguel Agrelot Coliseum - 5 min drive - 4.5 km
  • Condado Beach - 6 min drive - 6.3 km

Getting around

  • Domenech Station - 7 min drive
  • San Juan (SJU-Luis Munoz Marin Intl.) - 17 min drive

Restaurants

  • ‪Punta Las Marias Shell - ‬5 min walk
  • ‪Buenos Ayres - ‬4 min walk
  • ‪Pollo Tropical - ‬7 min walk
  • ‪El Churry - ‬9 min walk
  • ‪Levis Bar & Grill - ‬8 min walk

About this property

Cacique by Otium

Condo with free parking, near Carolina Beach
Concierge services, a garden and free self-parking are available at this smoke-free condo building. WiFi in public areas is free. Each condo provides a Smart TV with digital channels, plus a kitchen with a fridge, a microwave and a dishwasher. Guests can appreciate conveniences, such as a dining area and a coffee/tea maker, and other amenities include free WiFi and a down duvet.
Cacique by Otium offers 4 air-conditioned accommodations, with coffee/tea makers. Beds feature down duvets. Accommodation at this 4-star condo has kitchens with fridges, microwaves, separate dining areas and dishwashers. Bathrooms include a shower.

This San Juan condo provides complimentary wireless Internet access, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices). 50-inch Smart televisions come with digital channels.

Amenities

Kitchen
Pet-friendly
Parking included
Free WiFi
Air conditioning
Outdoor space

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: anytime
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM

Special check-in instructions

There is no front desk at this property
Guests will receive lockbox information
A virtual front desk provides assistance to guests

Access methods

Lockbox, private entrance

Pets

Pets are allowed for an extra charge of USD 150 per pet, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Property payment types

Important information

Optional extras

  • Pet fee: USD 150 per pet, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
Property Registration Number 204683

We should mention

This property does not have any lifts

Frequently asked questions

Is Cacique by Otium pet-friendly?

Yes, dogs are allowed at this property. There's a fee of USD 150 per pet, per stay. Service animals are exempt from fees.

How much is parking at Cacique by Otium?

Self-parking is free at this property; nearby parking is also free.

What time is check-in at Cacique by Otium?

Check-in start time: 4:00 PM; check-in end time: anytime.

What time is check-out at Cacique by Otium?

Checkout is at 11:00 AM.

Where is Cacique by Otium located?

Located in Santurce, this condo building is within a 15-minute walk of Barbosa Park and Carolina Beach. Condado Beach and Casino del Mar at La Concha Resort are also within 3 miles (5 km).

Cacique by Otium Reviews

Reviews

6.6
Reviews are presented in chronological order, subject to a moderation process, and verified unless otherwise labelled.
Learn moreOpens in a new window
Rating 10 - Excellent. 8 out of 29 reviews
Rating 8 - Good. 8 out of 29 reviews
Rating 6 - Okay. 2 out of 29 reviews
Rating 4 - Poor. 6 out of 29 reviews
Rating 2 - Terrible. 5 out of 29 reviews

7.2/10

Cleanliness

7.2/10

Amenities

6.6/10

Property conditions & facilities

7.4/10

Eco-friendliness

8.0/10

Communication

Reviews

10/10 Excellent

Sonia

Liked: Cleanliness, room comfort, communication
Clean and safe place.
Stayed 1 night in Feb 2025

8/10 Good

Akshat

Liked: Cleanliness, amenities, property conditions & facilities, communication
Location is in a gated community. Near market and beaches!!
Stayed 2 nights in Jan 2025

10/10 Excellent

Jenie L.

Liked: Cleanliness, amenities, property conditions & facilities, communication
Such a great place loved it I will definitely book again
Stayed 3 nights in Aug 2024

10/10 Excellent

Sheree

Liked: Cleanliness, property conditions & facilities, communication
Loved our stay! Cannot wait to come stay again
Stayed 5 nights in Jul 2024

10/10 Excellent

Jack Ching-Hwa

Liked: Cleanliness, amenities, property conditions & facilities, communication
Gated communities. Easy access to beaches, major freeways, scenic sites and shopping malls with rental car.
Stayed 7 nights in Oct 2024

2/10 Terrible

Marilex

Disliked: Cleanliness, property conditions & facilities, communication
This property should not be identified as a hotel. It should be identified as a motel. The beds are stained. The property isn't maintained. The pool is dirty and has algae. The walls are chipping. The shower has mold. The bed frame borders are all stained and very visible.
Stayed 4 nights in Feb 2025

8/10 Good

Maria Esther

Liked: Cleanliness, amenities, communication
The staff are attentive to any concern's that occurred during the stay. A nice place to enjoy with the family. Convenient to nearby places and beaches :)
Stayed 7 nights in Aug 2024

10/10 Excellent

Vicente

Liked: Cleanliness, amenities, property conditions & facilities, communication
The property was close to the beach that was a big plus and very safe
Stayed 14 nights in Jun 2024

8/10 Good

Cedrick

Liked: Cleanliness, amenities, property conditions & facilities, communication
Great place to visit, The swimmingpool was too clean, but the beach is right there. I'd do it again. I felt at home.
Stayed 4 nights in Aug 2024

10/10 Excellent

Christopher

Liked: Cleanliness, amenities, property conditions & facilities, communication
Safe gated community
Stayed 3 nights in Jul 2024

4/10 Poor

Verified traveller

Liked: Cleanliness, room comfort
Disliked: Communication

Not a great stay.

Had problems with digital lock upon arrival switched to another unit had no problem with lock. In 2 days switched to original unit again lock problems. Finally replaced lock no more problems. One problem solved another arises, no hot water in shower. Bathroom sink and kitchen sink had hot water. Was supposed to be fixed next day same problem that night no hot water in shower. Told they would check next day, to late I was leaving that day.
Stayed 4 nights in Feb 2025

8/10 Good

Eric

Liked: Cleanliness, amenities, property conditions & facilities, communication
It is close to the beach ⛱️. The only thing that might be considered a negative is you need a car to get to everything. You need that in Puerto Rico period. It is a very nice clean place to stay.
Stayed 7 nights in Jul 2024

8/10 Good

Catherine

Liked: Cleanliness, amenities, property conditions & facilities, communication
Security was great and location wasn’t bad at all…it’s near San Juan district of stores and restaurants only 37 min away from luquillo beach we was comfortable and felt safe. My only issue was that when it heavy rained water started coming in through the walls. Besides that everything went smoothly and communication with the property management was on point.
Stayed 5 nights in Aug 2024

8/10 Good

Jose

Liked: Property conditions & facilities, communication
Disliked: Amenities
Lost use of water for 2 days unable to shower had to rent another hotel
Stayed 6 nights in Jul 2024

2/10 Terrible

Olga M

Disliked: Cleanliness, property conditions & facilities, communication
Was never able to enter property. Had me outside with two toddlers for over three hours
Stayed 4 nights in Jul 2024

2/10 Terrible

Maria Ines

Disliked: Cleanliness, amenities, property conditions & facilities, communication
Do not stay here! The pictures online look absolutely nothing like what the property really is. The buildings look like there are completely falling apart. We couldn’t get our car in the gate and when I reached out about the issue I didn’t receive a response until the next day. By then we had already booked another hotel because we didn’t feel safe staying there. The pool was absolutely disgusting and there were moldy pool noodles outside the door of the condo we were supposed to stay in. The place is nasty, unsafe and the pictures are completely misleading. Do not book here!
Stayed 7 nights in Jul 2024

4/10 Poor

HEIDI

Liked: Cleanliness, communication
Disliked: Amenities, property conditions & facilities
The pool was not full or clean. It wasn't fixed until the third day of our stay. Even after it was filled and kind of cleaned, I would not swim in it. Also the shower did not drain so the water would come all the way out to the living area. It was a disaster! I was told that someone would be out to fix it but it was never fixed. Thankfully they had a shower out near the pool as that was our only means of showering. I was not given a refund and I would never recommend this property!!!!
Stayed 4 nights in Jun 2024

2/10 Terrible

Kevin

Disliked: Amenities, communication
Reservation for 5 guests but only 2 comforters. Futon in the living room was intolerable with pieces of wood piercing through the fabric. Community pool is constantly covered in debris and had a slimy dirty bottom. Not enough cups or dishes for 5 guests. Shower head is broken, pops off when water turns on and we were basically left to shower with a hose. Electricity went out 3 times on separate days, twice for several hours. There was no running water for part of one day. Lack of electricity and water meant we couldn’t cook, clean (the handful of dishes available), or do laundry. We rented a “comfort” apartment intending on cooking for ourselves but ended up having to go out to eat more than planned. When we contacted management about issues their only response was that they “care about your comfort and satisfaction” and that they were “monitoring the situation” but never actively did anything to assist us besides customer service type email messages. We sat in the dark watching the units around us enjoy the use of their generators and listened to the low battery beep from the empty apartment downstairs. When the AC was out we could not open the windows because there are no screens to keep out the mosquitos and lizards. Gated community the unit is in is a weird mix of newly renovated upscale properties, and abandoned units. This particular unit is significantly closer to the abandoned side. Would have left after 2nd night of 7 if we could have secured a refund. Not normal PR
Stayed 7 nights in Aug 2024

4/10 Poor

Matthew

Disliked: Property conditions & facilities, communication
DO NOT STAY AT THIS DUMP!!!! Parking lot is littered with paint chips and loose asphalt and tracks into the unit and your car Windows do not open anywhere in the unit The photos show a ceiling fan in each room and upon arrival there is no fans anywhere in the unit. We requested stand fans and they don’t have them. The advertising for the unit at 2318 calle cacique in San Juan is misrepresenting. We had multiple issues while staying here. My family came on vacation with our children. It was their first time on a vacation below I will put a timeline of the situation we had. We stayed here August 5th, 2024 to August 15th, 2024 ten days of misery with no accommodation from odium. August 7th we mentioned to otium that the toilet would not flush and was not holding water in the tank. (We should not have to take the cover off the back of the toilet to flush it.) they said it would be looked at. Finally on august 13th someone asks to enter the unit, my child was in the hospital overnight and we declined, they never followed up the next day mysteriously they must have thought it fixed itself August 11th we put in a request to have the air conditioner in the living room looked at because it was not blowing cold, (old outdated unit) which by the way you better hope it doesn’t rain hard because you will wake up to a puddle on the floor in the living room. Otium said they would send someone to look, nobody ever showed. We dealt with it. August 14th we got stuck outside the gate bec
Stayed 10 nights in Aug 2024

2/10 Terrible

Jose

Disliked: Room comfort
Stayed 3 nights in Jan 2025

10/10 Excellent

Zaeliff

Liked: Cleanliness, property conditions & facilities, communication
Stayed 7 nights in Oct 2024

10/10 Excellent

GRETA PAOLA RENGIFO

Liked: Cleanliness
Stayed 6 nights in Aug 2024

8/10 Good

Mauricio

Liked: Cleanliness, communication
Stayed 5 nights in Aug 2024

4/10 Poor

Jose

Liked: Communication
Disliked: Cleanliness, property conditions & facilities
Stayed 6 nights in Jul 2024

6/10 Okay

Luis

Liked: Communication
Stayed 7 nights in Jul 2024