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Rakuten STAY TERRACE Hakone Kowakudani

Luxury apartment in Hakone with free parking

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Photo gallery for Rakuten STAY TERRACE Hakone Kowakudani

Exterior
Terrace/patio
Exterior
Room
Balcony view

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Dryer
  • Washer
  • Kitchen
  • Outdoor space
  • Parking included
  • Free WiFi
CA $460
Nov 30 - Dec 1

Explore the area

View in a map
  • Place, Hakone Open Air Museum
  • Place, Hakone Kowakien Yunessun
  • Place, Hakone Gora Park

Choose your unit

View all photos for [A] Suite (Dog Friendly) / with open-air bath / Max. 10 people, Non Smoking

Living area

[A] Suite (Dog Friendly) / with open-air bath / Max. 10 people, Non Smoking

  • 1830 sq ft
  • 3 bedrooms
  • Mountain view
  • Sleeps 10
  • 4 Queen Beds and 2 Large Twin Beds

View all photos for [B] Suite (2 Queen Beds + 1 King Bed) / Max. 6 people, No pets allowed, Non Smoking

Living area

[B] Suite (2 Queen Beds + 1 King Bed) / Max. 6 people, No pets allowed, Non Smoking

  • 1023 sq ft
  • 2 bedrooms
  • Mountain view
  • Sleeps 6
  • 2 Queen Beds and 1 King Bed

View all photos for [C] 2 Queen Beds + 1 King Bed / Max. 6 people, No pets allowed, Non Smoking

Living area

[C] 2 Queen Beds + 1 King Bed / Max. 6 people, No pets allowed, Non Smoking

  • 969 sq ft
  • 2 bedrooms
  • Mountain view
  • Sleeps 6
  • 2 Queen Beds and 1 King Bed

View all photos for Stayable Showroom, No pets allowed, Non Smoking

Living area

Stayable Showroom, No pets allowed, Non Smoking

  • 861 sq ft
  • 2 bedrooms
  • Mountain view
  • Sleeps 6
  • 2 Queen Beds and 2 Twin Futons

View all photos for [D] 2 Queen Beds + Small raised space / Max. 6 people, No pets allowed, Non Smoking

Living area

[D] 2 Queen Beds + Small raised space / Max. 6 people, No pets allowed, Non Smoking

  • 807 sq ft
  • 2 bedrooms
  • Mountain view
  • Sleeps 6
  • 2 Queen Beds and 2 Twin Futons

View all photos for [D] 2 Queen Beds + Small raised space (Dog Friendly) / Max. 6 people, Non Smoking

Room

[D] 2 Queen Beds + Small raised space (Dog Friendly) / Max. 6 people, Non Smoking

  • 807 sq ft
  • 2 bedrooms
  • Mountain view
  • Sleeps 6
  • 2 Queen Beds and 2 Twin Futons

View all photos for [E] Bunk Bed (2 Queen + 2 Single) / Max. 6 people, No pets allowed, Non Smoking

Room

[E] Bunk Bed (2 Queen + 2 Single) / Max. 6 people, No pets allowed, Non Smoking

  • 775 sq ft
  • 1 bedroom
  • Mountain view
  • Sleeps 6
  • 2 Queen Bunk Beds and 2 Twin Beds

View all photos for [E] 2 Queen Beds + Small raised space / Max. 5 people, No pets allowed, Non Smoking

Room

[E] 2 Queen Beds + Small raised space / Max. 5 people, No pets allowed, Non Smoking

  • 710 sq ft
  • 2 bedrooms
  • Mountain view
  • Sleeps 6
  • 2 Queen Beds and 2 Twin Futons

View all photos for [F] 2 Double Beds / Max. 4 people, No pets allowed, Non Smoking

Room

[F] 2 Double Beds / Max. 4 people, No pets allowed, Non Smoking

10.0 out of 10
Exceptional
(2 reviews)
  • 560 sq ft
  • 1 bedroom
  • Mountain view
  • Sleeps 4
  • 2 Double Beds

View all photos for [F] 2 Double Beds (Dog Friendly) / Max. 4 people, Non Smoking

Living area

[F] 2 Double Beds (Dog Friendly) / Max. 4 people, Non Smoking

  • 635 sq ft
  • 1 bedroom
  • Mountain view
  • Sleeps 4
  • 2 Double Beds

View all photos for 【A】Suite (Dog-Friendly) / With Open-Air Bath

Room

【A】Suite (Dog-Friendly) / With Open-Air Bath

  • Sleeps 10

View all photos for 【B】Suite (2 Queen Beds + 1 King Bed／ No-pets Allowed)

Room

【B】Suite (2 Queen Beds + 1 King Bed／ No-pets Allowed)

  • Sleeps 6

View all photos for 【C】2 Queen Beds + 1 King Bed（No-pets Allowed）

Room

【C】2 Queen Beds + 1 King Bed（No-pets Allowed）

  • Sleeps 6

View all photos for Concept Room - Armonia（No-pets Allowed）

Room

Concept Room - Armonia（No-pets Allowed）

  • Sleeps 6

View all photos for 【D】2 Queen Beds + Raised Floor Area（No-pets Allowed）

Room

【D】2 Queen Beds + Raised Floor Area（No-pets Allowed）

  • Sleeps 6

View all photos for 【D】2 Queen Beds + Raised Floor Area (Dog-Friendly)

Room

【D】2 Queen Beds + Raised Floor Area (Dog-Friendly)

  • Sleeps 6

View all photos for 【E】Bunk Beds (2 Queens + 2 Singles／No-pets Allowed)

Room

【E】Bunk Beds (2 Queens + 2 Singles／No-pets Allowed)

  • Sleeps 6

View all photos for 【E】2 Queen Beds + Raised Floor Area（No-pets Allowed）

Room

【E】2 Queen Beds + Raised Floor Area（No-pets Allowed）

  • Sleeps 6

View all photos for 【F】2 Double Beds（No-pets Allowed）

Room

【F】2 Double Beds（No-pets Allowed）

  • Sleeps 4

View all photos for 【F】2 Double Beds (Dog-Friendly)

Private kitchen

【F】2 Double Beds (Dog-Friendly)

  • Sleeps 4

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Exterior
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About the area

Hakone

Located in Kowakudani, a neighbourhood in Hakone, Rakuten STAY TERRACE Hakone Kowakudani is near a train station. Hakone Kowakien Yunessun and Hakone Gora Park are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Ōwakudani and Lake Ashi. Looking to enjoy an event or a game while in town? See what's happening at Fuji Speedway or Odawara Arena.
View more Apartments in HakoneOpens in a new window

What's nearby

  • Hakone Open Air Museum - 6 min walk - 0.6 km
  • Hakone Kowakien Yunessun - 12 min walk - 1.0 km
  • Hakone Gora Park - 15 min walk - 1.3 km
  • Hakone Shrine - 14 min drive - 5.7 km
  • Lake Ashi - 15 min drive - 6.0 km

Getting around

  • Kowakidani Station - 4 min walk
  • Hakone Miyanoshita Station - 18 min walk
  • Tokyo (HND-Haneda) - 127 min drive

Restaurants

  • ‪箱根餃子センター - ‬2 min drive
  • ‪The Hakone Open-Air Museum Café - ‬2 min drive
  • ‪fontana - ‬19 min walk
  • ‪CAFE Ryusenkei - ‬16 min walk
  • ‪ラウンジ花影 - ‬2 min drive

About this property

Rakuten STAY TERRACE Hakone Kowakudani

Luxury apartment in Hakone with free parking
This smoke-free apartment building features free self-parking, free Wi-Fi in public areas and a vending machine. Each apartment boasts a spring water bath and offers free WiFi and a kitchen. Guests can appreciate conveniences, such as a washer/dryer and a fridge, and other amenities include a furnished patio and a microwave.
Rakuten STAY TERRACE Hakone Kowakudani offers 22 accommodations with washers/dryers and complimentary bottles of water. Rooms open to furnished patios. This individually decorated and furnished accommodation includes desks and dining tables. Beds feature premium bedding. Accommodation at this 4.5-star apartment has kitchens with full-sized fridge/freezers, stovetops, microwaves and kitchenware and utensils.

Bathrooms include a separate bath and shower with a rainfall showerhead, spring water baths, slippers and complimentary toiletries. This Hakone apartment provides complimentary wireless Internet access, with a speed of 25+ Mbps. Additionally, rooms include coffee/tea makers and rice cookers.

Our prices include all fees. No hidden fees.

Amenities

Kitchen
Washer
Dryer
Parking included
Free WiFi
Air conditioning

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before 10:00 AM

Special check-in instructions

There is no front desk at this property
Guests will receive an email within 24 hours before arrival with check-in instructions and an access code; access will be through a private entrance

Access methods

Access code, private entrance

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: JPY 150.00 per person, per night. This tax does not apply to children under 12 years of age.

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Host has indicated that there is a carbon monoxide detector on the property
Host has not indicated whether there is a smoke detector on the property
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room

We should mention

The Japanese Ministry of Health, Labour and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file

Frequently asked questions

Is Rakuten STAY TERRACE Hakone Kowakudani pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Rakuten STAY TERRACE Hakone Kowakudani?

Self-parking is free at this property.

What time is check-in at Rakuten STAY TERRACE Hakone Kowakudani?

Check-in start time: 3:00 PM; check-in end time: anytime.

What time is check-out at Rakuten STAY TERRACE Hakone Kowakudani?

Checkout is at 10:00 AM.

Where is Rakuten STAY TERRACE Hakone Kowakudani located?

Located in Kowakudani, this luxury apartment building is within 1 mile (2 km) of Chisuji Falls, Hakone Kowakien Yunessun and Hakone Open Air Museum. Okada Museum of Art and Hakone Gora Park are also within 2 miles (3 km). Kowakidani Station is only a 4-minute walk and Hakone Miyanoshita Station is 18 minutes.

Rakuten STAY TERRACE Hakone Kowakudani Reviews

Reviews

9.6

Exceptional

Reviews are presented in chronological order, subject to a moderation process, and verified unless otherwise labelled.
Learn moreOpens in a new window
Rating 10 - Excellent. 76 out of 89 reviews
Rating 8 - Good. 8 out of 89 reviews
Rating 6 - Okay. 4 out of 89 reviews
Rating 4 - Poor. 0 out of 89 reviews
Rating 2 - Terrible. 1 out of 89 reviews

9.8/10

Cleanliness

9.4/10

Amenities

9.8/10

Property conditions & facilities

9.4/10

Eco-friendliness

8.6/10

Communication

Reviews

10/10 Excellent

Colton

Liked: Cleanliness, amenities, property conditions & facilities, communication
A very peaceful stay, sad that a lot of the restaurants around the place closes for the day near the time of check in.
Stayed 1 night in Jul 2025

10/10 Excellent

Tina

Liked: Cleanliness, amenities, property conditions & facilities, communication
Onsen tub in room was fantastic
Stayed 1 night in Jun 2025

10/10 Excellent

Diego

Liked: Cleanliness, amenities, property conditions & facilities, communication
Beautiful rooms with excellent additions. Really resembles how relaxing and enjoyable Hakone is.
Stayed 1 night in Apr 2025

10/10 Excellent

Michelle

Outstanding
Stayed 2 nights in Jun 2025

10/10 Excellent

peter

Liked: Cleanliness, room comfort, communication
The large family room was spacious and clean. Great modern furnishings with classic Hakone touches like a sauna and onsen in the room. Beautiful views from the balcony.
Stayed 1 night in Apr 2025

10/10 Excellent

Nilushi

Liked: Cleanliness, amenities, property conditions & facilities, communication
Amazing accommodation!! This place exceeded our expectations!! It was very spacious and had so many amenities. The foot bath and onsen style bath were fantastic especially with the cold weather we experienced. They had a tv and projector too. The location was super close to the train station too- bit difficult to walk along the busy windy main road but all in all great place. We definitely plan on returning
Stayed 1 night in Apr 2025

8/10 Good

ON LEE

Liked: Cleanliness
We stayed in a room accommodating 6 people for 2 nights. Good point: big kitchen with all the things you may need, big balcony to BBQ Bad point: ONLY 6 towels given for 2 nights, no more given even you ask for. Next to a slightly busy road
Stayed 2 nights in Jun 2025

8/10 Good

Shelby M

Liked: Cleanliness, room comfort

Beautiful

The apartment was lovely. To get to the train station you had to cross a busy street and there was no sidewalk which was a little scary; however, the apartment was conveniently located within 5 min walk from the train station and the bus stop. The place has no staff so there is no luggage storage option. Luckily if you take the train one stop there are storage lockers available at the next train station. Because there are no staff you receive an entry code to get into the building and your room via email the day before.
Stayed 2 nights in Jun 2025

10/10 Excellent

TOMOKI

Liked: Cleanliness, amenities, property conditions & facilities, communication
部屋の温泉がよくて何回も入った
Stayed 1 night in Aug 2025

10/10 Excellent

Andrea

Liked: Cleanliness, amenities, property conditions & facilities, communication
La propiedad nos encantó! Es hermosa, todo esta en perfecto estado, nuestro departamento tenía su propio sauna y onsen, muchas comodidades, excelente ropa de cama, lavadora, fue excelente para ma familia de 6 miembros! Todos estuvimos de acuerdo que fue nuestro mejor hospedaje del viaje ... nos pusieron bebidas de cortesía en el refrigerador... magnífica estancia
Stayed 2 nights in Jul 2025

6/10 Okay

Jeffrey

Liked: Cleanliness, amenities, property conditions & facilities
Traveled with the family including 2 kids under 12. Check in was redundant - Had to check in via link sent in email then again upon arriving. Tedious to enter the same address per guest. We could not have our luggage shipped there as there are no employees on site. There is no luggage holding either which was clear on the website. When booking, was not able to book breakfast or dinner which was a blessing in disguise.It appears you would have to heat the food yourself in the microwave oven. There’s not much to do around the property. Restaurants in the area (10min car ride) all need reservations day/weeks in advanced, so plan ahead! The nearest convenience store is an uphill walk - we ended up taking a taxi to and from. The unit offers pajamas, slippers, toothbrush, shampoo/conditioner/body wash. Does not provide body lotion of skin care products as other places do. It does have all the appliances you need but warning, clothes in the dryer do not dry at all. You’re better off hanging to dry your clothes on the balcony (Traveled in July). Onsen was nice but nothing to write home about. Shower was amazing! Beds were comfortable too. Overall my stay was comfortable but I would have preferred to book something with Keiseki dinner and breakfast served on site or somewhere near Lake Ashi or within Gora. Also, massage services here book up quickly. We were not able to enjoy them as we waited too late to make a reservation.
Stayed 2 nights in Jul 2025

10/10 Excellent

Marcia

Liked: Cleanliness, room comfort, communication

Hakone

Spacious and beautiful views of the surrounding hills. Only downside is that there are no food places within walking distances, but was able to take the train to nearby places.
Stayed 2 nights in Jul 2025

10/10 Excellent

MONICA MARIA

Liked: Cleanliness, room comfort, communication

Excelente opción en Hakone!

Es un lugar exquisitamente amueblado, ultra cómodo, ideal para descansar en Hakone, lo único es moverse hacia las estaciones del transporte, considero que lo mejor es llevar su propio auto. Fuera de eso, el equipamiento de la habitación y las comodidades como tener su propio sauna y onsen en la habitación no tiene precio!
Stayed 2 nights in Jun 2025

10/10 Excellent

carson

Liked: Cleanliness, property conditions & facilities
very nice property! instructions on how to use microwave way too complicated. would have been nice if there was an start stop button in English. Washing machine also hard to use the dryer cycle. Poor English instructions.
Stayed 4 nights in Jun 2025

10/10 Excellent

Gemma

Liked: Cleanliness, room comfort, communication
Amazing hotel with great facilities, highly recommend
Stayed 1 night in Jun 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, room comfort, communication

Top top

Top !! Enfin une surface correcte pour 4 Appartement super bien équipé avec un bain extérieur pour les pieds et un intérieur Juste le Check in un peu long avec l’appel visio On a adoré cet appartement
Stayed 2 nights in Jun 2025

10/10 Excellent

CHI HSUAN

Liked: Cleanliness, room comfort
房間很大、溫泉跟桑拿室很舒服，提供的飲品跟零食很讚，還有望遠鏡可以觀星。唯一的缺點是早上十點就要check out，也不提供寄放行李服務，但有機會會想要多待幾天。
Stayed 1 night in Jun 2025

10/10 Excellent

Raymond

Liked: Amenities, property conditions & facilities, communication
The room is gorgeous with spacious living room. We enjoyed everything, from onsen, kitchen island and the dining area. This is a perfect hotel for relax and enjoying. The only drawback is that there's not much nearby. Also a little unsafe walking from the station, as the hotel is located along the curve road with cars and trucks approaching fast. We ended of calling cab every time since returned in the evening.
Stayed 2 nights in Jun 2025

8/10 Good

Sachiko

Liked: Cleanliness, amenities, property conditions & facilities
Perfect. Center of Tokyo, efficient, nice staff!
Stayed 3 nights in Jun 2025

10/10 Excellent

JUAN

Liked: Cleanliness, room comfort, communication
This hotel is definitely the best we've stayed at, not only on this trip, but on all our trips. Simply fantastic. It was a spacious apartment with queen-size beds, a sauna, and a jacuzzi. Fully equipped and with complimentary toiletries. The best!
Stayed 3 nights in Jun 2025

10/10 Excellent

David

Liked: Cleanliness, room comfort, communication
A lovely apartment hotel to stay in while in Hakone. The in room onsen and foot bath was amazing. Would definitely recommend for anyone staying in Hakone for a few days.
Stayed 2 nights in May 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, room comfort, communication

お風呂が最高！

家族3人で宿泊した。ダブルベッド二台に布団2組あり、部屋全体的に広すぎるくらい十分広かった。子供がいると子供たちにとっても楽しかっただろうと思う。一番良かったのはヒノキ(?)風呂。足を十分伸ばせるくらいのバスタブがあり、24時間湯に浸かることができる。もちろん部屋内にあるので自分達専用の風呂。シャワーも付いている。使用しなかたが、小さなサウナもあった。次によかったのが、ウェルカムドリンク・スナック。ワインボトル1本、缶ビール1本、その他1本、ワンカップ1瓶、つまみ・スナック等ふんだんに用意されていた。ペットボトルの水・お茶、コーヒーメーカー・コーヒーもあり。普段あまり飲まないのに飲んでしまった感があった。大画面テレビもあるが、意外に残念だったのはBSが見れないこと。大した問題ではないけど。食器類、洗濯機などなんでも揃っている感じだ。家族でもう少し長めに滞在すればもっとよかっただろうと思う。
Stayed 1 night in May 2025

10/10 Excellent

Paul

Liked: Cleanliness, amenities, property conditions & facilities, communication
Actual property and room were amazing. It was very large for Japan and everything was new. It felt like a nice modern apartment but had a sauna, onsen, and footbath! Onsen was very nice and while not outside, you could open the large window for some cool air. The room really was far beyond my expectations. Now the location was okay - it was next to a busy/noisy street and while near some hills, plenty of power lines before you could see it. It was a short walk to the station, but there was that busy street and no sidewalk for a bit you had to cross. Not much around to do or eat? So very enjoyable inside, but couldn't really leave unless you had a car. So I expect it was mainly for people driving.
Stayed 1 night in May 2025

10/10 Excellent

Makoto

Liked: Cleanliness, amenities, property conditions & facilities, communication
GWで他のホテルがなかなか取れない中、幸運にも空いていて宿泊。自宅よりも広いかもと思うぐらいの部屋で、家族5人、ゆったりと過ごすことが出来ました。 朝日を浴びながらの足湯は最高でした。
Stayed 2 nights in May 2025

10/10 Excellent

Yin Lee

Liked: Cleanliness, amenities, property conditions & facilities, communication
房間非常乾淨，而且配有電子燒烤爐，還有多一個電磁爐可火鍋，附近沒有餐廳，但可開車15分鐘到超市購物，晚上可以享受房間裏面的設施，溫泉有認證，非常舒適
Stayed 1 night in Apr 2025