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Rakuten STAY TERRACE Hakone Kowakudani

Luxury apartment in Hakone with free parking

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Photo gallery for Rakuten STAY TERRACE Hakone Kowakudani

Room
Bathroom
Living area
Spa
Terrace/patio

Reviews

9.8 out of 10
Exceptional

Popular amenities

  • Dryer
  • Washer
  • Kitchen
  • Outdoor space
  • Parking included

Explore the area

Map
483-2 Kowakudani, Hakone, Kanagawa, 250-0406
  • Hakone Open Air Museum
    ‪6 min walk‬
  • Hakone Kowakien Yunessun
    ‪15 min walk‬
  • Hakone Gora Park
    ‪15 min walk‬
  • Atsugi Air Base (NJA)
    ‪63 min drive‬

Choose your unit

View all photos for [C] 2 Queen Beds + 1 King Bed / Max. 6 people, Non Smoking

Room

[C] 2 Queen Beds + 1 King Bed / Max. 6 people, Non Smoking

  • Mountain view
  • 969 sq ft
  • 2 bedrooms
  • Sleeps 6
  • 2 Queen Beds and 1 King Bed

View all photos for [F] 2 Double Beds / Max. 4 people, Non Smoking

Room

[F] 2 Double Beds / Max. 4 people, Non Smoking

  • Mountain view
  • 560 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Stayable Showroom, Non Smoking

Room

Stayable Showroom, Non Smoking

  • Mountain view
  • 861 sq ft
  • 2 bedrooms
  • Sleeps 6
  • 2 Queen Beds and 2 Single Futons

View all photos for [D] 2 Queen Beds + Small raised space / Max. 6 people, Non Smoking

Room

[D] 2 Queen Beds + Small raised space / Max. 6 people, Non Smoking

  • Mountain view
  • 807 sq ft
  • 2 bedrooms
  • Sleeps 6
  • 2 Queen Beds and 2 Single Futons

View all photos for [F] 2 Double Beds (Dog Friendly) / Max. 4 people, Non Smoking

Room

[F] 2 Double Beds (Dog Friendly) / Max. 4 people, Non Smoking

  • Mountain view
  • 635 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for [A] Suite (Dog Friendly) / with open-air bath / Max. 10 people, Non Smoking

Room

[A] Suite (Dog Friendly) / with open-air bath / Max. 10 people, Non Smoking

  • Mountain view
  • 1830 sq ft
  • 3 bedrooms
  • Sleeps 10
  • 4 Queen Beds and 2 Large Single Beds

View all photos for [B] Suite (2 Queen Beds + 1 King Bed) / Max. 6 people, Non Smoking

Room

[B] Suite (2 Queen Beds + 1 King Bed) / Max. 6 people, Non Smoking

  • Mountain view
  • 1023 sq ft
  • 2 bedrooms
  • Sleeps 6
  • 2 Queen Beds and 1 King Bed

View all photos for [E] 2 Queen Beds + Small raised space / Max. 5 people, Non Smoking

Room

[E] 2 Queen Beds + Small raised space / Max. 5 people, Non Smoking

  • Mountain view
  • 710 sq ft
  • 2 bedrooms
  • Sleeps 6
  • 2 Queen Beds and 2 Single Futons

View all photos for [E] Bunk Bed (2 Queen + 2 Single) / Max. 6 people, Non Smoking

Room

[E] Bunk Bed (2 Queen + 2 Single) / Max. 6 people, Non Smoking

  • Mountain view
  • 775 sq ft
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Bunk Beds and 2 Single Beds

View all photos for [D] 2 Queen Beds + Small raised space (Dog Friendly) / Max. 6 people, Non Smoking

Room

[D] 2 Queen Beds + Small raised space (Dog Friendly) / Max. 6 people, Non Smoking

  • Mountain view
  • 807 sq ft
  • 2 bedrooms
  • Sleeps 6
  • 2 Queen Beds and 2 Single Futons

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  • Kitchen
  • Washer
  • Dryer
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About the area

Hakone

Located in Kowakudani, a neighbourhood in Hakone, Rakuten STAY TERRACE Hakone Kowakudani is near a train station. Travellers eager for a bit of culture can stop by Hakone Open Air Museum, while those wishing to experience the area's natural beauty can explore Ōwakudani and Lake Ashi. Check out an event or a game at Fuji Speedway, and consider making time for Hakone Kowakien Yunessun, a top attraction not to be missed.

What's nearby

  • Hakone Open Air Museum - 6 min walk - 0.6 km
  • Hakone Kowakien Yunessun - 15 min walk - 1.3 km
  • Hakone Gora Park - 15 min walk - 1.3 km
  • Hakone Ropeway - 8 min drive - 6.3 km
  • Lake Ashi - 8 min drive - 8.7 km

Getting around

  • Kowakidani Station - 4 min walk
  • Hakone Miyanoshita Station - 18 min walk
  • Tokyo (HND-Haneda) - 127 min drive

Restaurants

  • ‪The Hakone Open-Air Museum Café - ‬2 min drive
  • ‪ベーカリー&スイーツ "PICOT - ‬14 min walk
  • ‪手打ちそば金春 - ‬12 min walk
  • ‪ラウンジ花影 - ‬2 min drive
  • ‪箱根飲茶楼 - ‬17 min walk

About this property

Rakuten STAY TERRACE Hakone Kowakudani

Luxury apartment in Hakone with free parking
Massage/treatment rooms, free self-parking and free Wi-Fi in public areas are available at this smoke-free apartment building. Other amenities include a vending machine. Each apartment boasts a spring water bath and offers free WiFi and a kitchen. Guests can appreciate conveniences, such as a washer/dryer and a fridge, and other amenities include a furnished patio and a microwave.
Rakuten STAY TERRACE Hakone Kowakudani offers 22 accommodations with washers/dryers and complimentary bottles of water. Rooms open to furnished patios. This accommodation is furnished with desks and dining tables. Beds feature premium bedding. Accommodation at this 4.5-star apartment has kitchens with full-sized fridge/freezers, stovetops, microwaves and kitchenware and utensils.

Bathrooms include a separate bath and shower with a rainfall showerhead, spring water baths, slippers and complimentary toiletries. This Hakone apartment provides complimentary wireless Internet access, with a speed of 25+ Mbps. Additionally, rooms include coffee/tea makers and rice cookers.

Guests can pamper themselves by indulging in the on-site spa services. There are massage/treatment rooms available.

Amenities

Kitchen
Washer
Dryer
Parking included
Free WiFi
Air conditioning

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before 10:00 AM

Special check-in instructions

There is no front desk at this property
Guests will receive an email 24 hours before arrival with check-in instructions and an access code; access will be through a private entrance

Access methods

Access code, private entrance

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: JPY 150.00 per person, per night. This tax does not apply to children under 13 years of age.

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Host has indicated that there is a carbon monoxide detector on the property
Host has not indicated whether there is a smoke detector on the property
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room

We should mention

Reservations are required for spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The Japanese Ministry of Health, Labour and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file

Frequently asked questions

Is Rakuten STAY TERRACE Hakone Kowakudani pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Rakuten STAY TERRACE Hakone Kowakudani?

Self-parking is free at this property.

What time is check-in at Rakuten STAY TERRACE Hakone Kowakudani?

Check-in start time: 3:00 PM; check-in end time: anytime.

What time is check-out at Rakuten STAY TERRACE Hakone Kowakudani?

Checkout is at 10:00 AM.

Where is Rakuten STAY TERRACE Hakone Kowakudani located?

Located in Kowakudani, this luxury apartment building is within 1 mile (2 km) of Chisuji Falls, Hakone Kowakien Yunessun and Hakone Open Air Museum. Okada Museum of Art and Hakone Gora Park are also within 2 miles (3 km). Kowakidani Station is only a 4-minute walk and Hakone Miyanoshita Station is 18 minutes.

Rakuten STAY TERRACE Hakone Kowakudani Reviews

Reviews

9.8

Exceptional

Reviews are presented in chronological order, subject to a moderation process, and verified unless otherwise labelled.
Learn moreOpens in a new window
Rating 10 - Excellent. 32 out of 37 reviews
Rating 8 - Good. 3 out of 37 reviews
Rating 6 - Okay. 2 out of 37 reviews
Rating 4 - Poor. 0 out of 37 reviews
Rating 2 - Terrible. 0 out of 37 reviews

9.8/10

Cleanliness

9.6/10

Amenities

9.8/10

Property conditions & facilities

9.6/10

Eco-friendliness

8.6/10

Communication

Reviews

10/10 Excellent

Darcy

Liked: Cleanliness, amenities, property conditions & facilities, communication
This is a very nice property with great amenities like the foot bath and Onsen and the cold plunge
Stayed 1 night in Nov 2024

10/10 Excellent

Sugiri

Liked: Cleanliness, amenities, property conditions & facilities
Fabulous property over the top amenities and private onsen. Everything with our stay was perfect except the clothes washer that could be better.
Stayed 1 night in Dec 2024

10/10 Excellent

Benedicta

Liked: Cleanliness, property conditions & facilities, communication
Clean, modern and convenient
Stayed 2 nights in Nov 2024

10/10 Excellent

Alice

Liked: Cleanliness, room comfort, communication
Beautiful, relaxing unit with foot bath and private onsen. Sauna room too but did not have time to use it. Communication tablet worked well when we had questions. No microwave and no coffee refulls but refrigerator had snacks and drinks upon late arrival so that was a relief! Train tram short walk uphill and bus stop a short walk downhill in opposite direction so very convenient location!
Stayed 3 nights in Feb 2025

10/10 Excellent

Toshiyuki

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Feb 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, room comfort
Stayed 2 nights in Feb 2025

10/10 Excellent

Junsang

Liked: Cleanliness, room comfort, communication
Stayed 1 night in Jan 2025

8/10 Good

Jonas Nils

Liked: Cleanliness, property conditions & facilities, communication
Stayed 2 nights in Dec 2024

6/10 Okay

RITSUTO

Liked: Cleanliness
Disliked: Property conditions & facilities, communication
全体的に綺麗ですが、予約番号がメールで来てなく、 よくわからなかった。
Stayed 1 night in Dec 2024

8/10 Good

Wenpeng

Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Communication
The property itself is amazing. The room is very specious with kitchen and laundry facilities. The private onsen and foot bath on the balcony are bonuses. Very close to train station and not too far from 7/11. However, the check in process was a nightmare. We were meant receive the reservation number and the pin to get into the building, but that never happened. We were stranded outside in the cold weather for at least half an hour. Another guest at the hotel let us in and told us they had the exact issue when checking in. Our friend who made booking via a different platform didn't receive email instruction either. They need to improve their check in process.
Stayed 2 nights in Dec 2024

10/10 Excellent

Kenji

Liked: Cleanliness, property conditions & facilities, communication
Stayed 1 night in Nov 2024